Gibraltar Home Health Agency - Canoga Park, California

susie S.

Does not even deserve a single star . Worst home health I have ever encountered. . My husband had a nurse come to the house. First off really rude on the phone . When she got to the house extremely sloppy and so unprofessional, does not even know my husband never met him before and did not address him by his name called him “ Papi “ who does that? And was very loud . Asked for his meds and told me ( I am nurse ) that I had to put all his meds in a bag ( which they all ready were) . I have all meds organized, which she took no effort to look at . I can go on and on , how she is a nurse is beyond me . Extremely unprofessional and so sloppy . Oh and she made me take his blood pressure , yes me !! 🤦‍♀️. Again I can go on and on . She is so gross I would even let her take care of my dog . I am still in shock what walked through my door ! Disgusting!!

Carol G.

These are the most unprofessional people I have ever dealt with. My brother had a stroke and the service was very poor. They came out a few times then claim he needed to be re-accessed, didn't do much so there was no change. A waste of time. Couple of therpests were nice and did what they could but all others were a joke. Worst experience of my life. I had to end up getting my brother into a rehabilitation facility because Gilbrator wasted almost 6 months of my brother's life without helping him. Never got him walking again. Very unhappy with them and they showed no compassion at all.

times, then claimed he nee free d

Relize S.

My son supposed to have CNA at home, approved by Regional Center and I found out that 2 caregivers are not CNA, but the site manager told me that they are CNA. What a crap.

lakita P.

Horrible Agency Joy is the most nasty person I ever spoke to they have nice nurses and nice physical therapists. But never again will I want to deal with a nasty person. There customer service is horrible she had something personal against me claimed I filed a grievance against her with my insurance company and I didn't. What type of supervisor says that so unprofessional. She told me if I wanted to gripe about something don't do it with them she didn't care about my situation all they did was say I was a threat I wanted help with the open wound on my leg I'm diabetic and bed written. They discharged me from there company for no reason and thought they would leave me with no help. Like as if they think they are made of gold. Many blessing to them they don't care about people none of them they all have there job.dont have your loved ones go to this agency why they don't care and bad customer service I could do there Job in my sleep because I love people and they are rude they need to be re trained in Good customer service.

No hard feelings and thanks I enjoyed having a nice pt and OT from your company but its Just Joy she is so mean and acts as if she hates her job and so do her employees. It's a shame how you treat people you should love people if you work in healthcare this is coming from a former healthcare employee. Treat people the way you want to be treated. Thanks anyways

Lyndah N.