San Dimas Community Hospital - San Dimas, California

Marvin S.

I brought my son to the ER today and waited to be seen which is normal, the nurses that took my son’s chest Xray were actually very polite and helpful to make my son feel safe. The complaint I had was when we actually got seen we got taken to the back, not even an exam room, the Dr. took my son in the hall way where other patients were waiting and did the exam in the hallway which took less than 3 minutes to then say he was fine. Lastly we had to wait another 30 minutes for discharge papers.Very unprofessional and I feel our health care providers need to do better, especially dealing with people that are coming in for care.

Sheri V.

Er was extremely busy on 02/26/25 but after seeing the triage nurse and Dr.They took myself and everyone else waiting for labs and scans so, we would be ready one a bed was available. They were very efficient getting everyone in and out as fast as possible. Total time was 3 1/2 hrs

Caribbrz

Was seen in the Er for pain in my right hip area for days. They took ct scan and said they saw nothing and sent me on my way with pain meds. Once I got home I read the Notes in my chart. The Physical exam portion, the Dr said they listened to my hear and lungs and felt my abdomen. the Dr did absolutly none of that. It is 100% a lie. He touched me only one time and that is when he first walked in to my room and did a fist pump greeting. I will say, everyone was very nice!

Jennifer H.

The health care people that attend to me and all my needs comfort me and my husband was very nice and warming like they were are own family. Thank you for your help and hospitality with my stay . I will always use that hospital for anything else. My heart and prayers go out to staff and the ones there life was impacted by the fire that just had happened.
Sincerely Jennifer Haras and family.

Jason H.

The emergency use to be really good here, however I recently went there in an ambulance and during my visit, I observed the doctor sitting down laughing. Then he comes by doesn't even check my leg where I told him I believed the infection came
from. The doctor spoke with me for very little seconds. Then a nurse came to check my blood and they sent me out to thw waiting room for hours. I had to get the doctors attention when he passed by, it was like I was forgotten. More time passes and he comes by Then says" my white blood cells are high, I should be admitted but it's going to be a very long wait. he said better yet I'll just give you some pills and if it gets worse come back I. two days.".I was Disappointed. Then I left and My family ended up taking me.to another emergency room in Arcadia. The doctor there was amazing. Hey gave me ivy, exrays the whole works. Now I'm in pain and even though San Dimas emergency room is close to me. I don't trust them with my health . So now I have to drive farther away to get help.

Tracy M.

We were there for 3 hours. Your waiting room is way too small and very dirty. I got sick just because of the close quarters of being near sick people. There was no communication and there were very sickly/homeless people waiting in the area. The bathroom was dirty and didn’t lock. My daughter was changing her shirt after the chest xray and a homeless man walked in on her; she’s a minor. This is unacceptable because you’re not keeping people safe while they are in your care. The wait is understandable because you were busy, but we just needed a prescription for the flu and by the time we got out of there the pharmacy closed which meant that we waited 3 hours for a diagnosis that we could not even get treatment for. Overall, a terrible experience.

Cesar P.

My Mother Gloria was a patient in room 105A for a few days and I'd like to thank the staff that cared for her especially LVN Michelle Chellie Lyn for being attentive to any request we had. She always had a smile on her face and made my mother and my siblings feel welcomed. Also the from desk staff were very friendly and nice to see when we checked in. We didn't want to our mother to get relocated because we knew she was getting the best care.
Once again thank you all, for the great job you do.

Cesar P

Ariel D.

This review is for Bailey in the ER. She has great overall bedside manner. I had flare ups during my visit and she was keeping a watchful eye on me all while keeping her section moving flawlessly. Thank you for the professionalism and care