River Community Day Treatment - Covina, California

Lizzy

horribly unprofessional staff, told me I can get help eleswere. Canceled the already set appointment and told me I was wrong. Don't come here if you want to get help, they spoke to me in a condescending tone.

Evan

5/5 for quality of staff, program, and the safe and welcoming atmosphere provided.

Not only have all of the staff been professional, but they sincerely take an interest in those who receive services, and to this day I can recall all of them by name.

This place is truly a community for those on the road to recovery, whether from substance abuse, mental health, or both.

I am sincerely grateful for this community center that showed up for me during my lowest moments.

Denise L. N.

River Community and their Psychiatric staff were sadly a joke and sadly a mental health crises debacle for our son.

River Community, their craziness, ball dropping and lack of follow through created even more anxiety for our 37 year old son- he could not take it and this place ultimately drove him to escape, relapse and sent him to a 51:50 status-l, and to the hospital at Aurora hospital

We are currently looking for another program

My concern and complaint are as follows

Still processing all…

The River Community website reads totally different on and about services stated vs what was actually offered.

We all knew our son is an alcoholic with mental issues. - this is why we sought a duel treatment Social model program

River Community is not a social Model program as indicated.

This program has no full time therapist or professional Psychiatrist

We did not receive what we signed up for. Or agreed to.

We advocated for a professional duel treatment program that would professionally diagnose our son, then test and prescribe the proper prescription to help our son , stabilize him emotionally, mentally and prayerfully keep urie from self medicating

We did not receive this as promised and agreed.

Instead, our son received no proper therapy, an extremely bias and subjective psychiatrist, who rarely met with him, but triggered our son to further create anxiety, frustration, anxiety, anguish, pain, suffering , confusion, retaliation, emotional and mental abuse

The lack of follow through and down time from administration was horrible unacceptable

This lack of professionalism increased our sons condition and literally drove him away to the point he was committed to a 51/50 psych ward at Aurora, where this “ Dr G” continued to emotionally and mentally abuse, frustrate, torment and me how our son

This Dr G was the worst psychiatrist ever. And his license should be revoked

This entire experience was a tragic nightmare and psychological l, mental and rehab racket.

With even further delays, no clear answers to our many questions and concerns , River community gave no professional follow through, help to resolve this debacle or honey care.

They took the medical insurance money and said, “ good luck!”

River community left our son and family totally uninformed and with no answers on how our son was treated, resulting in further mental and emotional deterioration, anxiety filled and distraught- the horrible communication and false promised only abound by the day
For the record, River Committed also lost our sons cell phone and important legal and personal mail

The lack of communication gaps, more empty promises and ball dropping only. Continued…

The public media, courts, Medi cal, all insurances, and propert authorities needed to know and will know about this public danger and gross service to those in need.

Others must be warned.

Not another victim in need, will be subjected to this gross and abusive debacle
Be warned and run from this less than acceptable River community organization

God bless you

Enez M. J.

Mario is very unprofessional and very rude. I explained on detail my family member who is a client mental health issue and concern hoping somebody can help and instead of respo ding with an I understand or something instead he insists what he knows is right and I'm not I just tried to explain what we needed but he talked over me so he didn't hear me talk I felt belittled and he said he couldn't help me anyway and he just had no care. I regretted even making that call because it was so unpleasant

mistyrose H.

I was dual diagnosed with mental and substance abuse I was scared and confused in my recovery but attending River I gained strength ,compassion and knowledge about my illness. I didnt just gain friendships I also gained an extended family. The councilors were superheros to me Im a better person,wife and mom now due to River. Thank You River also my family says Thank You.

Rosa V.

7 years ago this place saved my life. Staff was amazing and truly cared about their patients. Truly recommend them, they will change your life for the better!

sergio D. A.

very nice place

michael K.