Mangrove Medical Group - Chico, California

Kenneth W.

My 2nd doctor, 1st one I saw didn't last very long and Dr. Williams, is much too busy to spend any amount of time with you, I waited in a very shaby examination room with a disgusting looking vinyl covered couch that was worn out on the corners with the stuffing showing, obviously a breeding spot for germs or viruses. Seriously, you wouldn't have a piece of furniture looking like that in your house but there it is in a place that's supposed to be sterile? 30 minutes I sat there and several people came in to take things from the drawers, don't know who they were but then Dr. Williams showed and I told him about some of my medical history which apparently didn't interest him very much and 10 minutes later he was gone. I asked him if he had read my past history from Enlow Hospital and he said he had read enough, he was a little interested in my TIA that I had some time ago in 2024 but hasn't followed up in any way. He did renew all my prescriptions which were written at least 20 years ago and gave no indication if he knew what they were for?

Kellen H.

I like Laura Schiff because she is a good nurse practitioner and she listens to my needs. I see her for my health care needs. She would send me to a podiatrist about my feet.🥰😍😍

Graham H.

I can no longer recommend Mangrove Medical Center, even though my care provider, Dr. Avilla, is fantastic. Unfortunately, the administration does not reflect the same values as the doctors. I was treated horrendously by the administrator in a manner I haven't experienced since childhood. I received care from MMG before leaving the country for three months. The bill for my services arrived while I was away. I attempted to pay the bill through their portal, but it is not set up to accept payments from outside the country, so I was unable to do so. Upon returning from my trip, I discovered that a prescription had been canceled. I called MMG to resolve the issue and pay the bill, keeping in mind that I had just returned. I was informed that the debt had been sent to collections, and I would need to speak to a supervisor. When I spoke to the supervisor, Beth, she was immediately unfriendly and told me it was not her responsibility to pay my bills while I was out of the country. She treated me more like a bad customer than a patient. I explained the situation and expressed my desire to resolve the matter quickly. She told me I would need to write a personal letter to the doctor to be allowed back into his practice and made me feel as though I was stealing food from their mouths over $150. I hung up. I then called and paid my bill with the credit bureau, and they were kind enough to inform me that it had not yet been reported. I have been with MMG and Dr. Avilla for over seven years, have never owed them money, and have never been sent to collections. I highly recommend finding care elsewhere until they start treating people like humans.

Charlotte C.

I will be the first one to say that my experiences here have ranged from 0 stars to 4 stars. The place is in need of some updating but I was just in there today and it seemed like they were in progress. There were new floors, video screens, and tools in the patient rooms. The waiting room is still dated but it seems like they are starting with the patient rooms and maybe will do other updates after. My young girl at the front desk was really sweet. I have worked with some of the other ladies that have been there for years and they aren’t always happy to assist but realistically they put up with a lot I’m sure. Dr Williams had good bedside manner, probably the best I’ve had here at the visit today. One of the few places in Chico that does walk-in. Ample parking and I like that they can do all the tests on site.

Morgan K.

I’ve been a patient at Mangrove medical for five years. I would not recommend anyone go here if they’re looking for anything above treating a common cold. Dr Johnson was fine when I was just going for yearly checkups but as soon as I had any medical needs above that he was useless. I was lucky to get a 3 minute visit with him (after long wait times) and he never knew why I was there. I have been on two medications for years and every refill his office sent was wrong and took me days to correct. Oh, and he also confidently diagnosed me with an aggressive form of cancer based on imaging alone and then sent the wrong referral twice to an oncologist which took me weeks to fix and caused a huge amount of mental and emotional suffering for myself and my family.

DO NOT GO HERE. This office is a mill that is just out to make as much money as possible on as many patients a day as possible.

Tracey P.

I drive from Redding to Mangrove Medical because the care is excellent! Dr. Schwab is fantastic, he has great bed side manner and listens to his patients, is also empathetic.

The whole staff is awesome too, they are always willing to help in anyway that they can. Thank you!

Lory A.

I have been going to Dr Avila for several years and really like the care I have gotten from him. He is good at listening and responsive to my needs. Mangrove medical has also been okay at the desk, I have never had an issue. I like that they have lab and imaging options right there. I will say the main lobby needs some updating. But that doesn’t take a priority for me when it comes to my health care.

john

Dr Sorenson is great... was able to take on my son as primary care quickly and address his issues with great concern. Have had him as my primary for a few years and never had a problem. Easy to talk to and through their web portal am able to get quick responses.