Mission Ranch Primary Care - Chico, California

catherine S.

My elderly mother is under the care Tiffany Carlson. I am a registered nurse and I can you from a clinical and medical standpoint this clinician is top-notch! She has been caring for my mother for quite a few years and my mother recently had an acute hospitalization and was followed up by Tiffany Carlson, again. I could not have been more pleased in her attentiveness, skills and medical follow-up! She was and is very thorough! Also, her staff and her medical assistant are top notch.

Alisha H.

Took this business two weeks for them to tell me their doctors do not feel comfortable taking on my case. It’s not a complicated case just need to restart my medications after insurance changing.

Called at least 4 times to have no one pick up on hold for 15 plus minutes.

Must be meant to be.

Dennis W.

When you have a place that has a lot of doctors it gets busy. You have to understand that. With that being said, I don’t see what everybody is negative about the staff has been nothing. Short of amazing to me and my wife! the manager is a very sweet lady! The ladies at the front are always willing to help and always go the extra mile! The woman named Jennifer is from Tennessee, and she really brings a light and energy to this place! If you’ve had a bad experience before I recommend that you go back and give it another shot just be considerate of others because everybody has to see the doctor and there’s a lot of them! Be kind and courteous, and it’ll come back to you!

Britteny J.

This office deserves zero stars. Absolutely horrible customer service. Dr. Huffman does NOT care about patient needs. I’ve encountered a few issues where I was seen 1.5 hours after my scheduled appointment time. I requested to see my Ultrasound results and was told they would refuse releasing my results until I completed labs. I advocated for myself and doctors DO NOT like to be pulled. I would never recommend this office to anyone. DO NOT EVER go to this office. Doctors don’t care and staff are rude.

Alice S.

Dr Diane Carlson is fabulous - listened to me and heard me out despite not having faith in previous doctors who had treated my autoimmune disease, respected my decision to not go back to a specialist (who wanted to order a 3rd endoscopy, and TBH I just don’t want to do unnecessary stuff like that), and helped to guide me in managing my autoimmune disease without further testing. She also squeezed me in within a week for an extra appointment because I needed documentation signed. Highly recommend for individuals who haven’t felt heard by previous providers.

Crystal L.

When my Dr of 30 years retired in Dec 2023 I had to go to someone new. I picked Dr Diane Carlson. She had a chip on her shoulder the minute she walked in for the first appointment. It was just a series of fast fire questions, and when I didn't know the date of my last tetanus shot, she scoffed at me and acted like I was stupid. Like doesn't everyone remember that? She didn't look at me when she spoke, choosing instead to stare at the lap top, and with the paper mask she wore I had a difficult time understanding her. Worst experience I've ever had with a Dr. I would never go back. Rude, arrogant, belittling as if she were superior. As she left the room, with her back to me she said "I suggest next time you have a better attitude". I guess I didn't answer the questions fast enough. Believe me, there won't be a next time.

B C.

The worst primary care I’ve ever had. Front office lacked customer service. I had just moved to Chico and in need of a new primary doctor. Only doctors at Mission Ranch that was accepting new patients at the time was both Dr. Carlsons. I chose Dr. J Carlson and made a mistake. He made me feel like another number. Not very personable. Would not refer anyone to him.

If looking for a primary doctor then don’t waste your time on him.

Roy B.

This place is great. They helped me with my SBI. I'm a little broken up, but still a ray of sunshine. How could I not be after visiting Mission Ranch? Some doctors use the shotgun approach, but not here (I'm a bit scattered already, so that's double plus good). They plucked out the problem like it was the game Operation. I'm sure that I looked green before, but I'm feeling much better now. They should rename themselves the Ministry of Awesome. Recommended.