Therapeutic Solutions - Chico, California

Address: 3255 Esplanade Suite B, Chico, CA 95973, United States.
Phone: 5308993150.
Website: therapeutic-solutions.com
Specialties: Mental Health Services, Medical laboratory.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 61 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Therapeutic Solutions

Therapeutic Solutions 3255 Esplanade Suite B, Chico, CA 95973, United States

⏰ Open Hours of Therapeutic Solutions

  • Monday: 8 am–5 pm
  • Tuesday: 8 am–5 pm
  • Wednesday: 8 am–5 pm
  • Thursday: 8 am–5 pm
  • Friday: 8 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Introduction to Therapeutic Solutions

Therapeutic Solutions, located at 3255 Esplanade Suite B, Chico, CA 95973, United States, stands out as a noteworthy entity in the mental health and medical laboratory services sector. With a contact number of 530-899-3150 and an accessible online presence through their website therapeutic-solutions.com, they cater to individuals seeking mental health services and lab testing.

Key Features and Accessibility

Therapeutic Solutions prides itself on being wheelchair-accessible, ensuring that all patients, regardless of mobility, can receive the care they need. Their facilities boast a wheelchair-accessible car park, an entrance, and a toilet designed with accessibility in mind. This commitment to inclusivity makes them a welcoming choice for everyone.

Services Offered

The company specializes in Mental Health Services and also operates a Medical Laboratory. These services cater to a wide range of needs, from therapeutic counseling to precise medical testing. Their expertise in both mental wellness and laboratory services positions them as a comprehensive health care provider.

Customer Insights and Reviews

Customer feedback plays a crucial role in understanding Therapeutic Solutions' impact. With 61 reviews on Google My Business, the average opinion stands at 2.7/5. Positive testimonials highlight the amazing staff and the overall careful and attentive approach of Dr. Gamble and Vicky. Patrons appreciate the proactive assistance like the day-before booking support by Lena, which ensures smooth appointments. However, some reviews suggest areas for improvement, indicating that while many have had fulfilling experiences, there's room for growth in meeting customer expectations consistently.

Recommendations for Potential Visitors

For those considering a visit to Therapeutic Solutions, it's advisable to:
- Make an appointment in advance to ensure availability, especially given the positive comments about early assistance.
- Be prepared for a welcoming, accessible environment, given their commitment to accommodating all visitors.
- Consider the average rating when setting expectations for their experience.

To reach out and potentially enhance your mental or medical health journey, visiting their website at therapeutic-solutions.com is highly recommended. Here, you can find more detailed information, including how to schedule an appointment and what services are available.

👍 Reviews of Therapeutic Solutions

Therapeutic Solutions - Chico, California
Jennifer C.
5/5

Amazing staff and experience! Dr. Gamble and Vicky always take great care of me! I showed up a day early for my appointment and Lena was amazing and helped me find an appointment and got me in the same day. What a wonderful experience every time I come they make me feel so much better and have hope for the future.!!

Therapeutic Solutions - Chico, California
Nick
1/5

I would not recommend this place. You'll see and experience if you don't heed this warning. Doctors aren't friendly, Front desk people are just present and a dark waiting room. My first time there the doctor was perturbed when I didn't hear her call me in the waiting room...like kind of pissed. They sent the wrong prescription in(they sent a 12 day supply instead of 30) and then got stand offish when I called and asked if they could call the pharmacy with the correct amount. I would go somewhere else.

Therapeutic Solutions - Chico, California
Renee W.
5/5

I see Lynn Gamble here. She is wonderful and caring. Thorough questioning to get my meds right. I have been coming here for several years and seen many of the doctors that work here. They have all been excellent.

Therapeutic Solutions - Chico, California
IHC N.
1/5

*UPDATE*
12/09/2024

Forms still not completed. Office is no longer returning messages and appears to be ignoring the phone.

* UPDATE *
12/03/2024
Was dropped as a patient due to my communication towards them in attempting to get ANYONE to complete the LOA form.

Emailed the form AGAIN to them to complete and was told it would be done. The claims administrator says they have not received anything from the doctor so far.

I have been trying for over 5 WEEKS to get a Leave Of Absence form completed, and now so much time has elapsed that I now face the prospect of losing my job and health insurance (final due date for submittal 12/05/2024). I have called them over and over and explained the consequemces of their inaction, but to no avail. Their front office is completely unable to follow written directions or use a phone to contact your claims administrator (they will call you to and tell you to make the calls for them), and they will ask you to do the legwork with your Administrator. If I lose my job, I lose my health insurance as well, and will be unable to make the mortgage payments on my house so I'll lose that too. When that happens, I'll have nothing left to lose. You have until 5pm PST on Thursday, December 5th, 2024 to get your front office in order and properly complete and submit the requested paperwork. You know who I am because I've been call8ng you over and over and over.

Therapeutic Solutions - Chico, California
Kiley D.
1/5

I can agree about the reviews on this place. My Psychiatrist was Lynn Gambles for a while and I genuinely can not believe she has been through any medical training or psychiatric training. So unprofessional, dismissive, and uneducated. Upped my dose without my knowledge and without reason which lead to me getting sick. PLEASE dont send yourselves or your loved ones here

Therapeutic Solutions - Chico, California
Stacey D.
1/5

I gave it 4 appointments. This place and the people working here are trained in being legal drug pushers. Lynn Gamble is unprepared, there is no review of your chart prior to the appointment. The appointment is wasted reviewing things we discussed in prior appointments so it fees like there is no forward progress and only time to discuss pharmaceuticals. When I try to discuss things she seems annoyed and pressed for time. She was mainly concerned with getting me on this 'new medication.' I said I wanted to try the tried and true and in subsequent appointments she kept trying to get me to try the new med. Makes me beyond suspicious of their intentions with my health. I suppose I'm hoping to find the initial issue, not just simply mask it. This facility is not here to help with that goal. It feels like it's take the drugs or get out, and we don't want to hear or provide any suggestions otherwise.

Therapeutic Solutions - Chico, California
Megan F.
5/5

Dr. Itner and staff have gone above and beyond for the care of a family member. Prescriptions are always called in, we've never had any issues!
I have nothing but positive things to say about Theraputic Solutions!

Therapeutic Solutions - Chico, California
Anelise F.
5/5

I see a lot of negative reviews, but I will say that I’ve had great experiences here so far. I was hospitalized twice in 2023 then referred to therapeutic solutions. Ms. Gamble has been great. She listens to me, and explains my medications thoroughly and answers any questions I have. I feel as though she’s easy to talk to, and non judgmental, definitely wants the best for her patients. I haven’t had any problems thus far, and I really appreciate the team there for helping me in some of the hardest times of my life.

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