Destiny M.
1/5
The staff is very nice at this location. The doctor… is not. I went to her because I was not feeling well. Low energy, shortness of breath, and other things. She prescribed me Cymbalta to help with nerve pain I was having in my left shoulder and arm. The prescription couldn’t be filled because she had written it wrong. Once that was cleared up, the pharmacist urged me not to take it because she had started me on such a high dose. I started it anyways because I trusted her. I ended up getting dizzy spells and palpitations. My husband drove me to her clinic during one of these spells and she ended up calling 911 because my heart rate was at 160 and I couldn’t breathe. While we were waiting for the ambulance she kept asking me if I had taken any drugs. I told her I took what she gave me. She said that wasn’t possible. The paramedics worked to slow my heart and urged me to stop taking the medicine. So did the doctor at Enloe. I called her the next day and asked if she could lower the dose and she told me what I had yesterday was an anxiety attack brought on by depression. And that the medicine couldn’t have done that to me. I was heartbroken. She referred me to mental health. I started doing my own research and asked if I could have a referral to a cardiologist. She again told me it was depression. Reluctantly she put the order in. After two weeks, the cardiologist office called to ask me to reach out to her. She hadn’t filled the order in correctly and when they tried to reach her office they were unresponsive. She also put the order under a different doctor causing another two week delay. After going to Enloe again and receiving a CT of my chest and abdomen, I scheduled a call with her to go over the results. The CT had shown I had Pectus Excavatum (which I was born with but had honestly forgotten about). The call was scheduled for 3 pm. I took time off of work. She called at 5 with no apologies. On the phone she didn’t know why I was calling. I reminded her it was about the CT, and wanted to ask her if she thought it could be causing my symptoms. She told me she had no idea what pectus excavatum was and she would call me back. When she did 30 minutes later she said there was no way it would cause any of these symptoms and if I wanted she would refer me to a bone specialist for it but that she was just guessing because she still didn’t fully know what it was. I changed doctors, and now have an awesome team looking into my heart and my lungs. It turns out that CT showed that my heart is displaced. Because she is a female doctor, I never thought she would tell any of her female patients that their symptoms were being made up because of a mental health problem. Please, if she is your doctor and something feels off, be your own advocate. If I would have kept taking that cymbals like she said, I could have had a heart attack. I’ve never gotten an apology from her.
