SS Medical Supply Inc - Tampa, Florida

Introduction to SS Medical Supply Inc

SS Medical Supply Inc, located at 501 S Falkenburg Rd Suite D19, Tampa, FL 33619, United States, is a medical supply store that offers a wide range of specialized products and services. With a phone number of 8137127200, and a website at ssmedicalsupplyinc.com, SS Medical Supply Inc is dedicated to providing high-quality medical supplies and exceptional customer service to the local community.

SPECIALTIES

The store specializes in providing medical supplies and equipment, catering to the needs of patients and healthcare professionals alike. They offer a diverse range of products, including mobility aids, orthopedic supplies, wound care products, and incontinence supplies, among others.

OTHER POINTS OF INTEREST

• Delivery: SS Medical Supply Inc offers delivery services to ensure that their customers receive their orders promptly and efficiently.
• Wheelchair-accessible car park: The store features a wheelchair-accessible parking space, making it convenient for customers with mobility issues to access the store.
• Wheelchair-accessible entrance: SS Medical Supply Inc has a wheelchair-accessible entrance, ensuring that all customers can easily enter the store.
• Debit cards and Credit cards: The store accepts debit cards and credit cards as payment methods for added convenience.

REVIEWS AND OPINIONS

SS Medical Supply Inc has garnered 7 reviews on Google My Business, with an average rating of 2.9/5. While some customers have expressed satisfaction with the store's products and services, others have noted room for improvement in certain areas.

One positive review highlights the excellent customer service provided by Chris, who helped the reviewer and their family in Columbia, South Carolina. The reviewer expressed gratitude for Chris's assistance and praised his customer service skills. This review underscores the store's commitment to providing personalized assistance to its customers.

FINAL RECOMMENDATION

While SS Medical Supply Inc has some positive aspects, such as a diverse range of medical supplies and delivery services, there is room for improvement in terms of customer satisfaction. It is essential for potential customers to weigh the pros and cons before deciding to visit the store. However, for those seeking a comprehensive selection of medical supplies and equipment, SS Medical Supply Inc may be worth exploring further. To learn more about the store's offerings and services, we recommend visiting their website at ssmedicalsupplyinc.com or contacting them directly at 8137127200.

👍 Reviews of SS Medical Supply Inc

Rui P.

1/5

A lady with a thick accent, just dismissed my request and hung up on me. When I called back, no apologies given. Poor phone customer service

Butt P.

5/5

I would like to thank Chris from SS medical he did a fantastic job. Excellent customer service to help me and my family in Columbia, South Carolina. I really appreciate what he did. He was a great hire. Thank you.

Anastasiya M.

1/5

We had a horrible experience with this company. My son received 200 pull-ups and 120 Chux pads from previous supplier EdgePark which was paid by Staywell through Medicaid. Staywell no longer had contract with EdgePark and provided this company info. First shipment we received 174 pull-ups that were too small, 120 Chux, and some wipes. All items were drop shipped from Sam’s Club. Then I got a call from Sandra that next time we would receive fewer pull-ups because we are only allowed 200 items between pull-ups and Chux pads. I told her that my son needs 200 pull-ups per month, and we would rather use cloth bed pads if we have to, and pull-ups need to be bigger to fit him and she agreed. Well, today we received 174 pull-ups of the same size, and nothing else. When I called to complain, she said that they have to follow the weight on doctor’s order, which was outdated. She asked me for my son’s weight before the first shipment and ignored it. She ignored my feedback on the the pull-ups being too small, despite reassuring me that the issue will be corrected. And she had the nerve to ask me if we can pay for extra supplies! I contacted Staywell case manager and APD case manager to find us a different supplier because this is Medicaid fraud!

Torii

2/5

Tried to buy crutches here and I have an HSA card. Any medical provider, especially one who sells medical equipment, should understand what an HSA card is and what it's used for. It's for purchasing of *any* medically related approved products and that list of items is governed by the IRS. Used to offset the high deductible insurance plans we see nowadays. Instead, the person who assisted my partner while I sat in the car unable to walk acted like we were trying to buy drugs with a gift card. Asking questions like who pays for the card transactions and saying it would only work at pharmacies. Incredibly frustrating. They still asked these questions and made me do a client intake form AFTER the card was ran and went through with no problems in case the card company tried collecting payment from them....the vendor...which is not even something a credit card company would do! Just blows my mind. Only gave an extra star because they had crutches in stock for a reasonable price. Should have gone to the other medical supply store who had them for $15 more, worth it for not having to go through the Spanish inquisition just to get some crutches.

Carmen G.

5/5

Needed to replace a medical equipment on a rush basis and was lucky to find SS Medical after checking elsewhere with no results. SS provided excellent and prompt service at a very reasonable price. Totally deserves the five stars!

I I.

1/5

..this company failed to communicate with the supplier for DME equipment, ..communication efforts were initiated by member..they dropped the ball several times...months later and we still do not have the equipment...this company gave unacceptable malpractice and excuses

rolando D.

5/5

Very fast and professional service