Compass Health Systems - Miami, Florida

Address: 11430 SW 88th St Suite 106, Miami, FL 33176.
Phone: 8888526672.
Website: compasshealthsystems.com
Specialties: -.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Restroom, Appointment required, Appointments recommended, On-site parking.
Opinions: This company has 86 reviews on Google My Business.
Average opinion: 1.7/5.

📌 Location of Compass Health Systems

☎️8888526672

⏰ Open Hours of Compass Health Systems

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Okay, here’s a comprehensive overview of Compass Health Systems, designed to be helpful and informative for prospective clients, presented in a formal and approachable style:

Compass Health Systems: A Detailed Overview

Compass Health Systems is a comprehensive behavioral healthcare organization dedicated to providing a range of services to individuals and families facing mental health and substance use challenges. Located at Address: 11430 SW 88th St Suite 106, Miami, FL 33176, the organization is committed to offering accessible and quality care within the South Florida community. You can reach them by phone at Phone: 8888526672, and for more detailed information, please visit their website at Website: compasshealthsystems.com.

Specialties and Services

While specific service details are not explicitly listed as “Specialties” on their website, Compass Health Systems appears to offer a broad spectrum of support, likely encompassing areas such as individual therapy, family therapy, group therapy, medication management, and potentially specialized programs for specific populations. The organization’s commitment to client-centered care suggests a flexible approach to addressing diverse needs.

Key Features and Accessibility

Compass Health Systems prioritizes accessibility for all clients. The facility is equipped with a wheelchair accessible entrance, wheelchair accessible parking lot, and a wheelchair accessible restroom. They also provide wheelchair accessible seating to ensure everyone can comfortably participate in sessions and programs. Furthermore, essential amenities like a restroom are readily available. Clients are required to schedule an appointment, with appointments recommended for optimal care planning. They offer on-site parking for convenience.

Client Feedback and Reputation

Compass Health Systems currently holds 86 reviews on Google My Business, indicating a significant level of public engagement. The average opinion is 1.7/5. While this average reflects a need for improvement, anecdotal evidence suggests a recent turnaround in operational effectiveness, with previous challenges seemingly addressed through strong management leadership. The emphasis on utilizing an online portal for communication regarding medications and appointments indicates a commitment to streamlined and efficient service delivery.

Additional Information

The organization’s dedication to client well-being extends beyond physical accessibility. Their approach appears to be centered on fostering strong therapeutic relationships and providing a supportive environment where individuals can actively participate in their recovery journey. The longevity of some clients and staff relationships (spanning over a decade) showcases a level of stability and commitment to the community.

Recommendation

For individuals and families seeking reliable and accessible behavioral healthcare services in Miami, Compass Health Systems presents a noteworthy option. While the current average review warrants attention, the indications of recent improvements and a focus on client-centered care suggest a positive trajectory. We strongly encourage potential clients to explore the services and facilities further by visiting their website: compasshealthsystems.com and initiating contact through the provided phone number to schedule an initial consultation.

👍 Reviews of Compass Health Systems

Jessica K.

5/5

I really love this place. My kids have been at this practice for over 10 years and so have I. Dr. Davis is amazing and so is Dr. Watnick. I have zero complaints. They had a few issues in the past but management really turned things around. I highly recommend. Use the portal!!! Best way to communicate about meds and appointments..

Corina D. B.

2/5

I never get to talk to my psychiatrist, they just send someone else and the appointment is always a rush. They simply don’t listen, just up your medication and move you along. Last time I actually spoke to my psychiatrist was May.

C L.

1/5

Appointment times are a suggestion to the doctors. They never call on time, not even 15-30min, but like HOURS after. If they call you at all. They schedule followups without asking you for your availability, and when you call the main office, they say "that's the doctors" like it's ok that the doctors call whenever they feel like it?

Diana

1/5

I don’t know how they’re still allowed to operate. Stuff gets mixed up, lost, late appointments (don’t even get me started on that). I’ve been trying to fix an issue since October, 7 months later. Doctor was not responsive to pharmacy’s requests and contact attempts. Now they’ve lost my pre-visit information for my opponent that was supposed to be 20 minutes ago. The place is such a disaster. Please don’t waste your time or co-pay. Go to a medical group with a better reputation and providers that are responsive to your needs. Learn from my mistake.

Genesis R.

1/5

I have been receiving psychiatric care with this facility for a few years. The only positive thing is that over time I did find the right medications to manage my MDD without side effects or withdrawals but the negatives outweigh the positives.

They are impossible to get a hold of without jumping through hoops. Every time, you are contacting a larger organization just to get in contact with this facility.

If you have a set scheduled telehealth appointment, they will call you 30-40 minutes past your appointment time. The scheduled time seems like a suggestion to them. I found myself having to fully take an hour or two off work to be prepared to receive their call, which only lasts a few minutes. My work place is lenient. Not everyone has that privilege.

I was lucky enough to find medications that don't have serious side effects or withdrawals if I don't take them consistently. If that were not the case, I cannot imagine how stressful and dangerous it would be to try to deal with receiving care from this facility. I have been off my antidepressants for a few months now because I am tired of the effort it takes just to make an appointment. I just refilled my subscription with another provider and the process took less than a day.

Psychiatric care should be easy and accessible. People are already going through enough stressors in their life. I wouldn't recommend this place to anyone dealing with mental health issues. You deserve better.

Brian W.

1/5

Had a virtual appointment with a doctor, they never showed up and then still charged me for the time. Scam.

Cristy V.

1/5

I was referred to them by my daughter's pediatrician and once I saw all the negative reviews I was skeptical and thought "they can't be that bad". I wouldn't even know because I have yet to hear back from them to even attempt to schedule an appt fro my daughter.
I called a few days ago, I was on hold for 35 mins to end up doing the callback feature, someone did call me back about 20-30 mins later. They asked a bunch of questions, took down all my info and was told that either this person or that person would call me back to schedule. No one has called, emailed, text, nada. You would think that them being a facility that deals with mental health they would be a bit more on top of their game and at least call back to schedule a future appt, seeing that people who need help and are reaching out for it are trying to get in there to speak to someone.
Needless to say I ended up finding someone else, who like majority of other offices, schedules you while you're on the phone with them. I can't speak for the Doctors, treatments, facility, any of that, because I didn't even get the chance to go in. I'm actually happy that I never got called back because just based on the initial experience, looks like nothing good would've come out of there.

elizabeth Y.

1/5

For months now they will call to schedule my telehealth appointments but then nobody calls me. I haven’t had a refill on my medication in almost 6 months. They’re not just unprofessional, they are dangerously negligent with people’s health.