Alpha Medical Equipment & Supplies Inc - Decatur, Georgia

Alpha Medical Equipment & Supplies Inc - A Comprehensive Overview

Alpha Medical Equipment & Supplies Inc, located at 1652 Church St a, Decatur, GA 30033, is a reputable medical supply store that offers a wide range of products and services. With their phone number 4043738160 and a user-friendly website, customers can easily reach out or explore their offerings.

Specialties and Services

• Medical supply store: Alpha Medical Equipment & Supplies Inc provides a comprehensive selection of medical supplies for various needs, including home health care services.
• Home health care service: They offer assistance and support to patients in need of at-home medical care, ensuring they receive the necessary supplies and equipment.
• Wheelchair repair service: The store specializes in repairing and maintaining wheelchairs, ensuring that customers have reliable mobility solutions.

Other Points of Interest

• Small business: Alpha Medical Equipment & Supplies Inc is a locally-owned establishment, contributing to the community's economic growth.
• Curbside pickup, delivery, in-store shopping: Customers have multiple convenient options to purchase and receive their medical supplies and equipment.
• Language assistance, wheelchair accessible entrance, parking lot, restroom, seating, gender-neutral restroom: The store ensures accessibility for all customers, including those with disabilities or specific needs.
• Credit cards, debit cards, NFC mobile payments: Various payment methods are accepted for a seamless shopping experience.

Customer Opinions and Reviews

With 12 reviews on Google My Business, Alpha Medical Equipment & Supplies Inc has garnered a 4/5 average opinion. Customers appreciate the store's comprehensive offerings, friendly staff, and accessibility features.

Recommendation

If you're in search of reliable medical equipment, supplies, or home health care services, Alpha Medical Equipment & Supplies Inc is the place to visit. With their extensive selection, commitment to accessibility, and exceptional customer service, you can trust them to meet your medical needs. Don't hesitate to contact them or visit their store at 1652 Church St a, Decatur, GA 30033 for a firsthand experience.

👍 Reviews of Alpha Medical Equipment & Supplies Inc

Tacoma R.

1/5

I purchased a $49.99 heating pad that I later found out the company sell for $28.00 at 2:57 pm and informed them it was not heating properly immediately after arriving home at 3:54 pm, not even one hour after purchasing and I was told all sales are final and they were not willing to assist me in anyway. I did not want any money back, I wanted to exchange and even pay more for another heating pad. The answer was still no. I will never purchase anything from this company and buyers be ware! Make sure whatever you buy from here works properly before leaving the store, if they will even allow you to do so. I immediately contacted the manufacturer and my complaint has been escalated.The manufacturer said they haven’t had any problems with this heating pad and will replace. They also said the heating pad could be old stock which is concerning as to what else is old in the store.

Alesia D.

5/5

We had a small problem with a bed we purchased from Complete which was a manufacturing problem. Oreen got pics and stayed on the manufacturer until the part was replaced under warranty in which the manufacturer was slow to acknowledge. He immediately installed it. Complete has great customer service and that is important when dealing with people who are ill. He also kept me posted on everything. They want and earn your business.

Patrick Y.

1/5

I purchased 2 bags today. I have to say these are the cheapest bags I ever used. For the price, I should've received a way better product. Your price was higher than Hollister or coloplast per bag, and you charge more for a way, way cheaper product. I would take those bags off the shelf completely. Now I get 2 get billed over $1,000 just to go to the ER for a bag to get me through tonight.

Stacy S.

5/5

I am deeply appreciative of Liz and the exceptional service she provided when I came in for my nephew's ostomy supplies.

Marquita W.

1/5

Liz (Liv) was EXTREMELY rude and unprofessional. My son had a valid prescription for a nebulizer that was current, signed by his pediatrician with the proper medical codes on it. I called the office and Liz told me his insurance carrier would not pay for the nebulizer and we would also need a prior authorization. I called his insurance carrier and they said to have his pediatrician call to override it. I did and his doctor called, and they said he was all set to receive one and he did not need a prior authorization. I called back to this office and Liz told me that his insurance would not pay for it. I told her EXACTLY what his insurance carrier told me and that it was her job to fill the Rx, and whatever issues her company had with billing was not our problem. She told me to take my business elsewhere! I most certainly did and my son had a new nebulizer the next day. She never called his insurance carrier to verify anything. Had she done so, I wouldn't have wasted my time dealing with her ignorance.

Linda C.

5/5

Knowledgeable professional good Customer service
I came just at closing time and had a hard time finding new location but she stayed and services me. I and my husband have used her before and will use her again!

ali M.

5/5

Great store with professional customer service. They helped me right away and I was in and out in less than 20 minutes. The best store for all of your medical equipment needs.

Christopher C.

5/5

Walmart didn’t have what I needed, but Alpha did, and they’re just around the corner!!
Courteous, and efficient!