Emergency Mental Health Services - New Bedford, Massachusetts

Address: 543 North St, New Bedford, MA 02740.
Phone: 5089963154.

Specialties: Mental health service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 2 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Emergency Mental Health Services

Emergency Mental Health Services 543 North St, New Bedford, MA 02740

☎️5089963154

Emergency Mental Health Services is a reputable institution located at 543 North St, New Bedford, MA 02740, dedicated to providing top-notch mental health care to individuals in need. Established with the aim of offering support during critical moments, this establishment ensures that patients receive the utmost attention and care in their time of distress.

The institution is easily accessible, with a wheelchair-friendly entrance, parking lot, and restroom facilities. This ensures that all individuals, regardless of their physical abilities, can access the services provided by Emergency Mental Health Services without any hindrances.

The telephone number for this institution is 508-996-3154, allowing potential patients or their families to contact the staff directly for inquiries or emergencies. The institution's specialties lie in mental health services, which include therapy, counseling, and psychiatric evaluations to address various mental health concerns.

Upon researching, it has been found that Emergency Mental Health Services has garnered a total of 2 reviews on Google My Business, indicating that the institution is relatively new in the market. The average opinion rating for this establishment stands at 3 out of 5, suggesting that while there is room for improvement, the institution is delivering satisfactory services to its clientele.

👍 Reviews of Emergency Mental Health Services

Emergency Mental Health Services - New Bedford, Massachusetts

Khaz B.

1/5

I called due to my partner being in mental health crisis. I asked on the phone if psych evals were able to be done within the facility; individual on the phone responded yes. When I asked him how to proceed (as in when could I drive my partner there), I was told I could NOT bring my partner to the facility. We wanted to avoid an ambulance so as not to exacerbate the crisis. Rather
than respect this wish, AND despite my partner being non-violent, and despite my requests NOT to, they dispatched SIX ARMED POLICE OFFICERS to my residence.

This not only thoroughly distressed my partner, but scared me, AND drew the significant attention of neighbor residents. The officers acknowledged the non-violent demeanor of my partner, and STILL took him in the back of their unit vehicle.

Instead of taking him to this clinic (despite being called BY this clinic) they took my partner to St Luke's where he sat in the ER hallway for three days before release. He never made it to the facility and they never conducted a formal eval, or followed up. This also drastically added to the air of 'crisis' and was in ZERO way helpful to anyone. Don't even get me started on the subsequent insurance battles, and significant medical cost that this useless, multi-day saga cost us.

Why offer emergency behavioral service if you're going to reroute them through law enforcement and the hospital? The handling of this entire situation was counterintuitive and tone deaf to the level of sensitivity and compassion most mental crisis requires. I called them for assistance, and we received increased crisis. I could not more strongly recommend AGAINST this facility. DO. BETTER.

Ashley C.

5/5