Mass General Brigham Urgent Care (Woburn) - Woburn, Massachusetts

Address: 425 Washington St, Woburn, MA 01801.
Phone: 812857955.
Website: massgeneralbrigham.org
Specialties: Urgent care center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 159 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Mass General Brigham Urgent Care (Woburn)

Mass General Brigham Urgent Care (Woburn) 425 Washington St, Woburn, MA 01801

☎️812857955

⏰ Open Hours of Mass General Brigham Urgent Care (Woburn)

Monday: 9 AM–8:30 PM
Tuesday: 9 AM–8:30 PM
Wednesday: 9 AM–8:30 PM
Thursday: 9 AM–8:30 PM
Friday: 9 AM–8:30 PM
Saturday: 9 AM–8:30 PM
Sunday: 9 AM–8:30 PM

Mass General Brigham Urgent Care (Woburn): A Comprehensive Overview

For individuals seeking prompt and reliable medical attention, Mass General Brigham Urgent Care (Woburn) stands as a valuable resource. Situated in Woburn, Massachusetts, this urgent care center operates as part of the esteemed Mass General Brigham healthcare system, offering a convenient and accessible option for a wide range of non-life-threatening medical needs. The centerâs strategic location at 425 Washington St, Woburn, MA 01801, allows for easy access for patients throughout the surrounding area. Individuals can readily contact the facility at 812857955 to inquire about services or schedule appointments. Further details regarding the centerâs offerings and operating hours can be found on their website: massgeneralbrigham.org.

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Services Offered

Mass General Brigham Urgent Care (Woburn) specializes in providing immediate medical care for a diverse set of ailments and injuries. The centerâs primary focus is on addressing conditions that require prompt attention but do not necessitate the immediate intervention of an emergency room. Common services offered include:

Minor Injury Treatment: The center is well-equipped to handle a variety of minor injuries, such as cuts, sprains, strains, and insect bites.

Illness Management: Patients can receive treatment for common illnesses, including colds, flu, sinus infections, and urinary tract infections.

Skin Conditions: Services for diagnosing and treating skin rashes, blisters, and other minor dermatological issues are frequently provided.

Vaccinations: The center often offers vaccinations for illnesses like the flu, and other recommended immunizations.

Lab Services: Basic laboratory tests are available for diagnostic purposes.

X-Rays: Limited X-ray services may be available for evaluating certain injuries and conditions.

Itâs important to note that the center does not handle emergency situations requiring immediate life-saving intervention. Individuals experiencing a medical emergency should immediately contact emergency services.

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Accessibility and Amenities

Mass General Brigham Urgent Care (Woburn) prioritizes patient comfort and accessibility. The facility boasts several features designed to enhance the patient experience:

Wheelchair Accessibility: The entrance, parking lot, and restroom facilities are all designed to be wheelchair accessible, ensuring that individuals with mobility challenges can easily navigate the center.

Accessible Restroom: A dedicated accessible restroom is available for patientsâ convenience.

Accessible Parking: A designated wheelchair accessible parking lot provides convenient access to the building.

The staff consistently strives to provide a welcoming and respectful environment for all patients. The check-in process is generally courteous and efficient, minimizing patient wait times.

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Patient Feedback and Reputation

Mass General Brigham Urgent Care (Woburn) has garnered a generally positive reputation among its patients, as evidenced by the numerous reviews available on Google My Business. Currently, the center maintains an average opinion of 3.2/5 based on 159 reviews. While some patients have experienced longer-than-expected wait times, many commend the professionalism and expertise of the nurses and physician assistants. One patient noted, âHad to be checked out for a foot injury, and, to be honest, called around to find shortest waiting times. Had to wait close to two hours, but check in was courteous and respectful. Most importantly, the nurse and NP I met with were phenomenal. They really paid attention to my concerns, were gentle in performing a minor procedure, and gave the care I've come to expect with MGH. Thank you.â This feedback highlights the dedication of the medical staff to providing compassionate and thorough care.

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Contact Information and Website

Address: 425 Washington St, Woburn, MA 01801
\nPhone: 812857955
\nWebsite: massgeneralbrigham.org

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In conclusion, Mass General Brigham Urgent Care (Woburn) offers a reliable and accessible option for individuals seeking prompt medical attention for a variety of non-emergency conditions. Its commitment to patient care, combined with its convenient location and accessible facilities, makes it a valuable asset to the Woburn community. The center consistently demonstrates a dedication to providing high-quality care in a respectful and efficient manner, as reflected in the positive feedback received from its patients.

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👍 Reviews of Mass General Brigham Urgent Care (Woburn)

Mass General Brigham Urgent Care (Woburn) - Woburn, Massachusetts

Lori R.

5/5

Had to be checked out for a foot injury, and, to be honest, called around to find shortest waiting times. Had to wait close to two hours, but check in was courteous and respectful. Most importantly, the nurse and NP I met with were phenomenal. They really paid attention to my concerns, were gentle in performing a minor procedure, and gave the care I've come to expect with MGH. Thank you.

Jodie

5/5

Positive experience even if sick! Easy check in process. Nurse and James were fantastic! Phenomenal care and great alternative when primary care office is not open.
Tip: Go at the beginning of the day right before they open. Cuts down on the waiting time.

Kellie Z.

5/5

Urgent care facilities are popping up everywhere and they are great.
You don't need to go to the ER which can take forever at times. Every time I have been to one it has been a pleasant experience. I just need to find out if you can make one your primary care. Or if you can use an Urgent care and get someone there to OK a specialist. If anyone knows please pass on the information.

Jose R.

1/5

Showed up at 7:45 and closes at 8:30 was declined service when there was no one there but they “were over capacity for the night “ I had a serious condition that neeeed to be addressed. Don’t go here

Michelle C.

2/5

This Urgent Care would have probably 5 stars if the check-in process was not so slow and if you didn’t have to wait for so long to see the provider. Really no patients. I waited 15 minutes to check in behind one person. Then I waited and waited and waited in the room for the provider. I ended up asking how many providers were working. I would have understood if told there was only one, but there were two. Very slow…almost as if at a packed Urgent Care. Except hardly anyone here and lots of staff sitting and chatting causally. Service could have been better.

BERNICE F.

1/5

I would give the front end staff and the nurses 5 stars on customer service (prompt, courteous and friendly), but the Dr who was supposed to see me needs to be better with time management and basic customer service. I waited 45 minutes in the exam room, waiting to be seen after the friendly nurse took my vitals. This was during a time when the place wasn’t even packed in the lobby. I came out of the room asking the nurses at the station, how much longer because I have to leave? The nurses turned to look at a small room next to their station and told the Dr. that the next patient who has been waiting has to leave, and the Dr. was silent! Dead silent! Not a word was said! The nurses and I were waiting awkwardly for a response. Nothing. So I said I really have to leave to pick up my child because the school is closing, so the nurses made the decision to let me go. Again, not a word from the doctor who was within earshot of this conversation, but just hiding behind a wall. If only the doctor had considered communicating an estimated time to be seen, I would’ve appreciated that. But to intentionally not communicate anything, when I’m just a few feet away within earshot is piss poor manners. Again, this doesn’t reflect on the nurses. They did what they could. I typically have reasonable and great experience with the Mass General system, but this experience with the silent Dr. is far below the standard of care I’ve experienced from another MGB Urgent Care facility. I asked for a refund, because the service I got is not worth the $100 co-pay I paid upfront.

Dawn M.

1/5

Got there at 7:30, they close at 8:30. Went to register my son and when I asked if the X-ray tech was onsite, all of a sudden she said they were at capacity. I noted when they have been at capacity in the past they have a sign on the door. She just stared at me and sent us broken hand and all on our way! After we left and were sitting in the car, she put the sign capacity sign on the door…

Kristen

5/5

Having this urgent care clinic near home is amazing. The last thing anyone wants to do when they are not feeling well is wait in a medical office to be seen. Last week, I was able to walk right in and was greeted by a friendly receptionist, she took my information and I was brought in 5-10minutes later. Seen by a provider 5-10minutes later. Everyone I interacted with was quick, friendly and knowledgeable. I would highly recommend.