CHA Somerville Campus - Somerville, Massachusetts

Barrett B.

I live in Canada where the hospital care is excellent. I am happy to report my medical care at the Cambridge was second to none. All the staff were extremely competent and caring. The medical care was well organized and the food was acceptable! Thank you for a wonderful stay!

Carol O.

Brought my Autistic young adult son for a EEG test, and from check in to procedure, we received top notch care, can't say enough about Cat who did Ben's testing, wonderful, caring , just an awesome human being you have on your staff, thank you, with blessings!

Lol S.

i was inpatient and they took my victoria’s secret bra and didn’t give it back at discharge. was told they’d give me back my vape at discharge and they lied. overall this hospital and the ppl in it suck

Janis M.

Not enough handicap parking and contractors parking in patient lot. Refused to leave and allow a handicapped person to park. Walking up hill to other lot. No spots except for other side of lot, very far. Almost collapsed on way out of car. Then asked for payment for parking. There were 2 spots closer but attendant said they were for doctors. Not true. Despicable behavior and completely unacceptable for elderly and or handicapped patients. So tired of this treatment.

Sean L.

Had a procedure in the GI department. Super nice team, very smooth and seamless experience. They even sent a card for my recovery!

Lee K.

Very disappointing level of service. Over scheduled with a complete lack of internal systems or competency by administrative staff. Find a different provider for gastroenterology.

Michael N.

This place feels like you’re visiting the school nurse at a Title 1 elementary school - and no, i’m not being insensitive because I used to work at one as a teacher.

My experience was horrible. The check in was immediate, but took about 15 minutes long which seems crazy for urgent care and the need to be talking to the check in for 15 min.

Then, you only get to see the doctor for 5 minutes.. well, i’m not even confident it was a doctor. I had the displeasure of having Daniella A. Silverman “MD” examine me, but I would be so embarrassed to call herself a doctor after the lack of knowledge she has on any question I had. Zero care, probably strictly in it for the money, clearly falsified information on my visit because she claims my visit was 30 minutes long which is absolutely insane. Maybe saw her for a maximum of 5 minutes to which she kept shrugging her shoulders because she didn’t know or said ‘we don’t have the resources’. The she started becoming snarky and sarcastic and that is the opposite of what a medical professional should do. I was extremely uncomfortable, and I left the hospital feeling worse.

This is the first time I’ve ever written a review about a hospital/urgent care, as well as any type of doctor. However, the general public and my fellow community should truly avoid this embarrassment of a healthcare facility.

Update: below is a copy-and-paste response from CHA, called twice but no response, only option is to leave a voicemail.

Donna Q.

Called Somerville Eye Center to schedule my routine eye exam, they are not scheduling appointments until
MAY 2025! Should of told me to schedule it last Aug. 2023! Craziness.
Time to get a different doctor, impossible to wait until then.

Waited on the phone for 25 minutes to be told they are booking for next May!