Shields PET/CT at UMass Memorial HealthAlliance Hospital - Burbank Campus - Fitchburg, Massachusetts

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Introduction to Shields PET/CT at UMass Memorial HealthAlliance Hospital

Located at the UMass Memorial HealthAlliance Hospital - Burbank Campus, Shields PET/CT stands as a premier medical diagnostic imaging center dedicated to providing advanced imaging services. Situated at 275 Nichols Rd, Fitchburg, MA 01420, the facility is easily accessible and offers state-of-the-art technology for comprehensive diagnostic evaluations. Patients seeking high-quality imaging services can reach the center by phone at 62584738 or visit the official website at shields.com.

Core Specialties and Services

Shields PET/CT specializes in medical diagnostic imaging, with a particular emphasis on Positron Emission Tomography (PET) combined with Computed Tomography (CT) scans. This advanced imaging technique allows healthcare providers to visualize both the structure and function of internal organs and tissues, making it invaluable for detecting, diagnosing, and monitoring a wide range of medical conditions, especially cancers, heart diseases, and neurological disorders. While the center focuses on diagnostic imaging, it operates as a specialized facility within the larger hospital network, complementing other diagnostic services available at the UMass Memorial HealthAlliance Hospital - Burbank Campus.

Facility Features and Accessibility

Convenient location and accessibility are key considerations for patients visiting Shields PET/CT. The facility is thoughtfully designed to accommodate all individuals, including those with mobility challenges. Notable accessibility features include a wheelchair accessible entrance, a wheelchair accessible parking lot, and wheelchair accessible restrooms. These amenities ensure a comfortable and stress-free experience for everyone, promoting inclusivity and ease of access.

It is also recommended that patients plan their visit accordingly and book appointments in advance. While walk-ins may be accommodated, scheduling an appointment helps guarantee timely service and minimizes potential waiting times, contributing to a more efficient healthcare journey.

Reputation and Patient Feedback

With a total of 19 reviews available on Google My Business, Shields PET/CT has garnered an average rating of 3.3 out of 5 stars. The feedback received offers valuable insights into the patient experience, highlighting both strengths and areas for potential improvement.

Areas of Positive Feedback

Several reviews emphasize the exceptional quality of care provided by the staff. Patients consistently report high levels of satisfaction with the kindness, attentiveness, and professionalism exhibited by the medical team. For instance, one review specifically mentions a \"best experience\" for a senior family member, crediting the staff for their outstanding care and consideration of elderly patients' specific needs. Another commendation highlights the \"great staff\" and the feeling of comfort experienced during the visit.

Potential Areas for Improvement

Despite the generally positive feedback, some reviews point out specific areas for enhancement. One common suggestion is the need for clearer signage directing patients to the correct entrance, especially during low-light conditions. This feedback indicates that while the service quality is appreciated, minor logistical improvements could further enhance the overall patient experience.

Planning Your Visit

For individuals seeking detailed information about services or to schedule an appointment, Shields PET/CT provides multiple avenues for contact and information. The official website at shields.com likely offers comprehensive details regarding their services, preparation requirements for different scans, accepted insurance plans, and online scheduling options. Prospective patients can also directly call the facility at 62584738 to speak with a representative who can address specific questions and assist with the appointment process.

When preparing for a visit, it is advisable to inquire about any necessary preparations for the specific type of scan required, as well as the estimated duration of the examination. Being prepared with any relevant medical history or information requested by the referring physician can help streamline the process. Furthermore, considering the accessibility features is recommended, especially for individuals with mobility limitations, ensuring a smooth and comfortable visit experience.

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"summary": "Advanced PET/CT imaging center at UMass Memorial HealthAlliance Hospital, offering specialized diagnostics and wheelchair accessibility.",
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👍 Reviews of Shields PET/CT at UMass Memorial HealthAlliance Hospital - Burbank Campus

Diane M.

5/5

This PET was the best experience my Dad has ever had. Thank you to the staff for your kindness and attentiveness to his needs as an elderly man. So very grateful, thank you 🙏

Lori O.

5/5

Great staff, made me feel very comfortable. The hospital should definitely put a sign which door to enter, instead of having to drive around in the dark.

Paula L.

5/5

The mammography department which employs Betty is one of the most amazing facilities I've had to experience. The facilities is welcoming and clean. Not only is Betty one of the kindest souls you'll meet, but she is kind, compassionate, and amazingly good at her job. She is a staple of what women's health care should be. I hope more women use the mammography department. I was in and out in under 20 minutes. Thank you to Betty for being a wonderful health care provider.

Melanie F.

2/5

It would be nice if a sign was posted for pet scan. Drove around and around and almost missed the appointment. I'm not from around here. Its a strange location, hospital building in the woods? Looks creepy and not a soul around to help. I can't imagine an elderly person could figure this out...I'm having a hard time finding the correct entrance and I'm in my 50's please put a sign up!!!!

Andrea B.

5/5

I had a petscan on 7/15/2023 it was a perfect experience. They took me right on time and there were no problems at all. Very satisfied!! Heather from pre-scheduling was great too!

Aimy G.

5/5

My MlL started her cancer treatment here not to long ago & I tagged along for one of her treatment appointments. I have never met a more caring,concerned,compassionate,patient & thorough group of people. They took the time to ask questions ,listen to concerns & gave input if\when needed . Even though they deal with many people on a daily they truly give undivided attention. This is a work field that takes a special breed of people & the ones I came across while attending my MIL appt. went beyond their call of duty to ease & comfort the emotions of what the patients are going thru. Thanks so much to everyone of you for all that you do !!!

S_C_ R.

1/5

Called to make an appointment and was SPAMMED by *medical alert bracelet* sales! If I can't make an appointment without being subjected to spammy calls I'll go elsewhere.

mirrortv36

1/5

Telephone number is for remarketing and sales not for the hospital . Agent was very very aggressive in wanting to get me to receive a medical assistance alert device. (Which she claimed was free).