Anchorage Native Primary Care Center - Anchorage, Alaska

Yolanda Talbert

I receive my primary care needs from Molly Bartel PA-C and her support team members through telemedicine, phone calls or in person for almost 10 years, now. She and her team members have always treated me with exceptional compassion and professional care. She listens to my health concerns and provides a well round assessment to help me regain my health. I live 2 hours out from Anchorage but I appreciate her as my primary health provider.

Anonymous Anonymous

Dr. David Lessens is a pervert. He engages in sexual misconduct and gets away with it. They promoted him to a director. What a disgrace Southcentral Foundation is!!!

Tay Gardner

CHAOS. Disrespectful.
If I call and ask to see my doctor, they ignore the request and schedule me with whomever they want. They just schedule with anyone, they don't even ask if "team coverage" is ok. So I never know who I will see (for myself and for my kids, it's an institutional problem, not just one department). Malfunctioning and disorganized phone system that the workers don't even know how to operate.
Absolute chaos.

Melinda Raymer

I and my family receive very good care here. There have been years of quick turnover among professional medical staff, but we’ve had the same doctor for several years now. The team which covers our care is caring and thorough. I can’t say enough about how much it’s appreciated.

Rock Fish

I give this hospital a one. I went to my primary care told Molly Bartel I could not breathe and she said there's nothing I can do for you I begged her for an inhaler and she looked at me like I was crazy. I had a serious grin Injury and she said nothing's wrong with me and I almost lost my you know what If I didn't go to another Doctor. If you look white you will be called names I'll give you my word and you will be treated differently.

Miss Flora The Writer

I'm appreciative of the care that me and my family received for as long as I can remember, but the bad experiences i've had with this hospital outweigh the positive ones.

The quality of care is fine, but the friendliness is lacking, the professionalism is sub par, and the process is very outdated and tedious.

1. I've had private messages between members of my health care team leaked on the internet, available for me to read. The way they discuss patients is discouraging at best.

2. I've been belittled, yelled at and scolded for asking questions to their "Human Resources" specialist, during a time where I was on the brink of becoming homeless. No advice, no help, just scathing comments. There's no sympathy to people whatsoever, and they treat people insensitively.

3. Absolutely no support or care from a Primary Doctor for a family member of mine, who is going through major life changes due to old age and Dementia. We had to suffer and struggle alongside this elder by ourselves since 2016.

4. Four pediatricians held my younger sibling down and poked her inner arms, wrists and ankles for 1 hour straight when she was a pre-teen, trying to get a successful blood draw. She's been traumatized ever since and has severe PTSD and panic attacks associated with doctors and needles.

5. One receptionists hung up on my younger sibling who was trying to make an appointment, and on a different occasion, I requested an appointment for one week later. It was scheduled a month later by "accident" by a different receptionist.

6. My health anxiety, social anxiety and depression is continually met with the copy-paste answer "drink more water, get more sleep, exercise, it's easier than you think, just let it go" kind of attitude from Behavioral Health Counselors. It wasn't until I started talking about a "serious" issue that "mattered" before I could get a referral to see a specialist for my issues, and for my issues to be taken seriously.

7. My digestive issues and my food allergy suspicions are routinely ignored and belittled.

Most of the time it feels like i'm being a hassle when I call, arrange appointments or see my primary care provider. Because of all my bad experiences I've had, I never look forward to calls or visits to this hospital, and I always feel drained when I'm done.

This place gave me a bad impression of doctors and health care as a whole. I don't feel safe, reassured or taken cared for.

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But here are some positive reviews too.

1. They call back on time and do their best to communicate

2. They have accurate reminder calls

3. My Pediatricians did their best to help support me and my parents when I was going recovering from scoliosis surgery

4. I was given referrals to their Physical Therapist when I complained about stiffness, and I was given lots of options for exercise

5. Always clean offices and lobbies

6. They have a cool healthy food program every Friday

7. Lots of other programs and activities

8. A good website and a fairly easy to use messaging system to talk with your health care team

9. They have nice elevators

10. They have consistent phone numbers through out different offices

11. Their paper work specialists know what they're doing and helped me get Medicare and got me on Foodstamps really quick when I needed it

12. It's easy to call and schedule or cancel appointments

Brent Kolstoe

Dr Lazar is the worst Doctor you can have won’t again won’t help you. Don’t see this no:good worthless so called Doctor

SK SK

Thank you for talking to me in a way that I could easily understand. Thank you for answering the phones when I call. Thank you for MyHealth. Thank you for everything you’ve done for me and my family.