Contra Costa Regional Medical Center - Martinez, California

Craig H.

Wonderful, attentive, staff.

ER visit followed by an operation and overnight stay – I felt well taken care of every step of the way.

The food was simple, healthy, and nourishing, and the rooms were clean and comfortable.

Thank you!

nathalie T.

I stayed for 8 days and the doctors were great, the nurses too I only had one problem with a nurse who was so mean when I was so sick but I complained and everything was taking care of, great hospital

Ana R. L.

I can't give them a star I rather Take away stars from them because. They have no way of making someone feel safe in this place. I am a homeless woman with no relative near. My boyfriend What's admitted here in the hospital since last Tuesday, i was ask to leave after i been staying since he got admitted . The head nurse came in and said the hospital supervisor told her i had to leave and did't care where I went. As long i was not in the room overnight. Not once did they ofeer me something to eat. One of the nurses saw sleeping on the floor next to my his bed she woke me up and she had brought me an expandable chairs more blankets. So i wouldnt be sleeping on the floor anymore. They don't care about a person safety or if that person has eaten for the day . This hospital only care about the money and how much they could charge patient insurance. But the only way for me to post Any thing in Google is I have to choose a how many star. I choose one star put its minus that star so it's zero star.

imani B.

My feed back is not in terms of the provider, or care I received - but in terms of the location being easily accessible for patients.

There is absolutely NO parking, valet parking is offered but I personally would not trust it. The appearance/ upkeep of the people responsible for the vehicles was not up to par, and they didn’t seem to be knowledgeable on any questions I had as far as directing me to the proper building for my appointment or advising on other parking methods if I would not be using valet.

The lady at the front desk of building 1, was so sweet and helpful. Advised me to find street parking or consider a different office because of the parking issues. Which is really sad, because I work in office management and I would never turn away patients because we have failed to accommodate them properly with parking.

Also, parking could cause conflicts with making it to the appointment on time. I normally arrive 15 minutes before my appointments to allow for parking, or other things that may come up. However, luckily, I arrive about 40 minutes before my appointment. I was advised to check in by 1:45, and my appointment was scheduled for 2 and I barely made it to that due to the lack of parking accessibility.. not to mention, I had an appointment canceled on me previously same day and I really had to make it to this one. Imagine being late to your appointment due to lack of accommodation with parking and being told you are no longer able to be seen.

(Side note: I had to park in a residential area - walk a couple blocks down and cross the street and walk all the way to building 1 - this could be very frustrating for the residents / unsafe for patients)

Just some feedback I hope will be looked into!

Pamela’s E.

I am honored to say that there is a lady named Dori who works in Medical records who is awesome with a A! She is the nice little lady that sits behind the glass window what a joy she is!
Thank you for all of your support. You are very warm kind & hospitable
when people come to Medical records they’re in dire need of medical forms that can make or break their situation.
She is very thorough. She’ll give you a receipt. She wants to know how your day is going -she wants to know how she can help! she even gives you encouragement as far as letting you know that this paperwork will go to the right people to help your situation. -you keep up the good work we need more people like you in the world.
Thumbs up!!!
may God bless you and your family you have sown so many good deeds
. I pray that you have a harvest of prosperity in your life..

Adrian R. L.

Navigating to the emergency room entrance of this facility may pose a slight challenge initially, as it requires attention to signage and may lead through a maze-like route. However, once inside, the environment is characterized by cleanliness and professionalism.

Parking availability can be limited, necessitating early arrival to secure a spot. It is advisable to arrive at least ten minutes ahead of appointments to allow sufficient time for parking. Additionally, individuals with T-Mobile service may experience connectivity issues within the building.

Despite potential navigation and parking challenges, the staff consistently provides exceptional service, exhibiting warmth and friendliness towards patients. Furthermore, the facility maintains high standards of cleanliness, ensuring that restroom facilities are consistently well-kept.

One notable aspect of the service is its efficiency, with patients typically experiencing prompt attention and minimal waiting times. This commitment to timely care enhances the overall patient experience, contributing to a positive impression of the facility.

In conclusion, while finding the emergency room entrance and parking may require attention and patience, the interior of the facility offers a clean and professional environment. The courteous staff, clean facilities, and efficient service contribute to a positive experience for patients seeking medical care.

Jamie R.

Gave birth here and went straight to the ER and was sent immediately to L&D. This was my 2nd pregnancy and first time at this hospital. I loveee the hospital and staff. I was truly taken care of. My RN was Judith or Judy, I can’t remember her name exactly (sorry). Everyone was so attentive and nice, I had the best experience. Thank you so much Contra Costa Medical. If I could give 1,000 stars I would.

kristibnne A.

Shoutout to Jessica for flipping a patient's number from 6 to a 9, dialing the wrong number and me receiving it; it makes sense how someone had to write a review on their worst birth experience on here, because the worker was so unprofessional and yelled at me on the phone for being confused, as I, a 21 year old, didn't know what id "contra costa ct" was hence i answered thinking it was important. I said in the first place she got the wrong number but instead of double checking, she really was so sure of herself more than enough to proceed getting angry with me and being so negative over the phone. Whether I was the patient or especially not, keep your workers in check with how they approach people. Healthcare is supposed to help people feel at ease and safe, yet I've heard of people getting the worst treatment from nurses, especially during childbirth.