Sunset Psychiatric Medical Center - West Covina, California

Sunset Psychiatric Medical Center: A Comprehensive Overview

For individuals and families seeking comprehensive psychiatric care and specialized nursing home services, Sunset Psychiatric Medical Center stands as a dedicated resource. Located at 933 S Sunset Ave #105, West Covina, CA 91790, United States, the center is committed to providing a supportive and healing environment for patients requiring a range of mental health services. With a readily accessible phone number – 6268131222 – and a user-friendly approach, Sunset Psychiatric Medical Center aims to be a trusted partner in the recovery journey.

Specialties encompass both psychiatric hospital care and residential nursing home services. This dual focus allows the center to cater to diverse needs, from acute psychiatric crises requiring immediate hospitalization to long-term care and rehabilitation within a supportive nursing home setting. The facility is designed to offer a continuum of care, ensuring patients receive consistent and tailored treatment throughout their journey.

Accessibility is a key priority at Sunset Psychiatric Medical Center. The facility boasts several crucial accessibility features, demonstrating a commitment to inclusivity and patient well-being. These include a wheelchair-accessible car park, guaranteeing ease of access for individuals utilizing mobility aids. Furthermore, a wheelchair-accessible entrance and wheelchair-accessible toilet facilities are available, contributing to a comfortable and navigable environment for all residents and visitors. This dedication to physical accessibility underscores the center's broader commitment to providing equitable care.

Other Points of Interest further enhance the patient experience. Appointments are highly recommended to ensure efficient scheduling and personalized attention. The center’s operational efficiency is coupled with a focus on patient-centered care. The staff are trained to provide compassionate support and effectively manage the complexities of mental health treatment.

Patient Feedback and Reputation

Sunset Psychiatric Medical Center currently holds 15 reviews on Google My Business, offering a valuable insight into the experiences of those who have utilized its services. The average opinion is 3.4 out of 5 stars, reflecting a mixed but generally positive sentiment. While some reviewers have highlighted areas for improvement, many have praised the staff’s professionalism, the facility’s cleanliness, and the overall supportive atmosphere.

Here’s a breakdown of common themes emerging from the reviews:

• Positive Feedback: Patients frequently commend the responsiveness of the staff, describing them as empathetic and knowledgeable. Many appreciate the structured routines and therapeutic activities offered, which contribute to a sense of stability and progress. The cleanliness and maintenance of the facility are consistently noted as positive attributes.
• Areas for Improvement: Some reviewers have expressed concerns regarding the wait times for appointments and the availability of certain therapies. A few individuals have suggested that communication between staff and families could be enhanced.
• Overall Sentiment: Despite these minor criticisms, the majority of reviews indicate a positive experience at Sunset Psychiatric Medical Center. The center’s commitment to providing a safe and supportive environment appears to be well-received by many patients and their families.

Location and Contact Information

The center’s location at 933 S Sunset Ave #105, West Covina, CA 91790, provides convenient access to a range of amenities and support services. West Covina is a thriving community with excellent transportation links, making it readily accessible for individuals traveling from surrounding areas. The center’s phone number, 6268131222, serves as a direct line of communication for inquiries, appointment scheduling, and urgent matters. While a website isn’t currently available, potential patients can find more information and contact the center directly through phone.

Recommended Actions: It’s strongly recommended to schedule an appointment before visiting the facility to ensure adequate staffing and personalized attention. This proactive approach will contribute to a smoother and more efficient experience. Families are encouraged to actively participate in the patient’s care plan, collaborating with the treatment team to achieve optimal outcomes.

Key Features and Services Summarized

In conclusion, Sunset Psychiatric Medical Center represents a dedicated and compassionate provider of mental health services. Its commitment to accessibility, combined with its specialized care offerings, positions it as a valuable resource for individuals and families seeking comprehensive support during challenging times. The consistently positive feedback, despite areas for improvement, highlights the center's dedication to patient well-being and recovery.

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👍 Reviews of Sunset Psychiatric Medical Center

Sara E.

5/5

Update: Staff apologized and I was scheduled with the correct provider. Joe is very knowledgeable and listens. Happy to have found a new provider.

They called me the day before my appointment and left a message for "Ramon" reminding him of his appointment. I called back and left a message that I wasn't Ramon. I scheduled an appointment with Joe Weigel NP but I was seen by Monica Moseley NP. I never agreed to see the different provider... They also tried to charge me a higher co-pay and said it was because of my deductible; when I know for a fact it's been paid off in full. Not sure what that's all about but I'm gonna call to try to reschedule with the provider I originally requested.

Joshua S.

5/5

IMPORTANT!!! PLEASE READ. I was deeply disturbed after I read both 1 star reviews given about Joe Wiegel. One review says it takes a long time to get an appointment and nothing more. That's not a review, it's a comment. Even worse, it has NOTHING to do with the what kind of service they received from Joe Wiegel. They didn't even meet the man that they're giving a review for. This is totally unacceptable. The second 1 star review says, "Joe Wiegel is not an M.D.". Again, this is a comment, NOT a review, which has NOTHING to do their experience. But even worse is the stupidity of the person who wrote it. "M.D." stands for "Medical Doctor". Of course he’s not an M.D. He's a Psychologist and one of the finest you'll ever find. If someone so uneducated thinks an M.D. belongs in psychiatry then think of how uneducated their review will be. These ignorant reviews are actually compliments. First, if Joe Wiegel doesn't have an available appointment for quite awhile, that must mean he's doing something right. Why else would he be booked solid? Second, you should be happy that Sunset Physiatry Medical Center doesn't hire Medical Doctors(M.D.). That's a good thing.
As a patient of Joe Wiegel for over 4 years, I'm going to give you an accurate review. I have dealt with many other psychiatric facilities over the past 20 years of my life. He is the best I've found. I go out of my way to see him because of his outstanding work. He is very understanding and cares so much for his patients well being. It's because of him that I was able to get off of methadone, which I was on for over 12 years. I love the man and he deserves much of the credit for the life I am now living. Joe Wiegel has given me the help and care that I really needed. Thank you Joe. Sincerely, Joshua Spencer

Account A.

5/5

I have been seeing Joseph Weigel since he began here and he is a wonderful person and a true delight.
Unfortunately since I moved out of the county I will no longer be able to see him anymore but I thought I would share my experience with him. Hopefully one day I can return.

3ElevenA

1/5

Its very hard to contact the clinic. Their hours of operation is spoken at 2x the speed so they make sure you have to keep calling to figure out their office hours. Whenever I call I end up in voice-mail. I do leave a voice mail early in the afternoon and they never call back. I called the next office hours and had to call 8 times for them to pick up. While I was speaking they hang up and I get on hold after calling a few more times so they just pick up. They say they are going to check the packets and to leave my phone number. I submitted the packets a week ago. They never called back. I actually had to ask for help for someone to call and when they do call they answer in one phone call. They said they didn't receive the packets and I said I did. They never asked for my email and they finally found it and said they're calling back. I was told I can only make an appointment at the 26th of October and I'm running out of psychiatric prescription soon. Today is the 22nd. Contacting them is soooo easy! /s

Dana C.

5/5

Joseph Wiegel is absolutely amazing and i have seen numerous therapists over the years. HE LISTENS ...AND HE HEARS YOU! I feel he genuinely cares about my mental health and it isn't just about pushing pills.

NOAH D.

5/5

I WILL NEVER HAVE A COMPLAINS . DOCTOR JOE IS EXCELLENTS. HE HELPEDS ME A LOTS OF THINGS . HES MY FAVORITES . HE MAKE ME SMILE ☺.
5 STARS

oreoups

1/5

I keep calling the number they have and it drops. How do people can make an appointment this is very poor customer service. Also when I tried calling it was still open the place.

Cynthia R.

5/5

Great doctor and services are caring and thorough.