Kaiser Permanente San Mateo Medical Offices - San Mateo, California

Linda M.

I have always had positive experiences at Kaiser. They saved my life. Everyone is professional, kind, and accessible. Everything is explained clearly. I love the fact that all my needs and information are in one place.

Abigail

Dr Ou is an excellent doctor. Listens well. Answers all my questions. Reviews my entire medical history, even if I’m in for something unrelated. Addresses my entire health and well-being. Presents options that I can choose for a more healthy life style.

Shannon S.

Christina was very nice and listened to me without cutting me off and understood exactly what I was going through. She made the experience pleasant and she communicated each step of the process thoroughly. I felt seen and heard without any judgement.

Yvonne Y.

I am a brand new patient to Kaiser. The fact that Dr Pang pulled my medical history and studied them thoroughly before my appointment with her had me floored. I am truly grateful for her professionalism and she has wonderful bedside manners.

S B.

I am truly grateful for all the best and professional cares that I have received from Dr. Ou at San Mateo Kaiser Medical Center. She's the most caring and skillful doctor that I have ever had. She sincerely cares about her patients and I wish all the healthcare professionals are like her.

David F.

My appointment with Amal Salah Elsohemy MD was one of the best Kaiser experiences I've ever had. She was engaging, completely diagnosed me properly and prescribed medication that had me feeling better within 24 hours. She was also very personable and seemed genuinely interested in my well being. I couldn't recommend her more highly. (unless you change your number scale to 1-25)

Sherif E.

I would highly recommend Dr. Han, not Kaiser as a whole.

I had a great experience with Dr. Han, he listened to my concerns and acted accordingly, requested the necessary diagnostics and conducted the required tests, which I truly appreciate.

However, my experience with Kaiser’s administrative process to get assigned a primary care physician was extremely disappointing. I had to speak with multiple agents over the phone and got transferred at least 7-8 times. Some agents provided misleading information, transferring me to several irrelevant departments and at one point, to a separate institute that only transports patients to and from Kaiser.
I hope Kaiser can address these inefficiencies as they can be extremely frustrating.

Homer W.

It was easy to set up an annual check-up. Dr Yee actually called me personally and moved the appointment up.
The appointment started on time and Dr Yee was very thorough.
His care and personal concern for my health was refreshing.
Getting the labs done was efficient and convenient.