Palo Alto Medical Foundation Los Altos Center - Los Altos, California

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Palo Alto Medical Foundation Los Altos Center

Located at 370 Distel Cir, Los Altos, CA 94022, United States, Palo Alto Medical Foundation Los Altos Center is a top-tier medical facility dedicated to providing exceptional healthcare services. With a phone number of 6502545200, and a website available at pamf.org, the center offers a wide range of specialties including medical center and medical clinic services.

Characteristics and Location

• Wheelchair-accessible entrance and toilet facilities are available for patients with mobility issues.
• A wheelchair-accessible parking spot is located near the entrance for added convenience.
• Appointments are recommended to ensure prompt and efficient service.

The center boasts a 3.1/5 average rating based on 61 reviews on Google My Business, indicating a satisfactory level of patient satisfaction. Many reviews praise the center's physicians, stating that they are knowledgeable, caring, and highly skilled in their fields. Patients especially appreciate the personalized attention and comprehensive care provided by the medical staff.

Key Features

• Specialties in medical center and medical clinic services.
• Wheelchair-accessible entrance, parking, and toilet facilities.
• Appointments recommended for optimal service.

With its commitment to providing top-quality healthcare services, Palo Alto Medical Foundation Los Altos Center continues to be a trusted name in the medical industry. For those seeking medical services in the Los Altos area, this facility is definitely worth considering.

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👍 Reviews of Palo Alto Medical Foundation Los Altos Center

Carmen E.

5/5

Dr. Sternberg is a caring, knowledgeable physician. She has been my primary care physician for many years. She is a great listener and an excellent clinician. Gives me the appropriate referrals when needed. I hope she stays in the area for a long time

Hannah M. B.

2/5

The doctors are great, but otherwise I would never recommend PAMF. The scheduling system is a nightmare, and I’ve gotten a call that my appt is cancelled with no suitable alternative every single week for my last month of pregnancy. It’s beyond frustrating and also don’t feel I receive the care I need.

Maria G. V.

1/5

No wonder there are no lines there… the service was ok, nothing outstanding but the bill was ridiculous… $400 for an urgent care room visit and $50 for the test… (and this is my copay after the insurance!!!) I’ve never payed so highly for a cold-symptoms visit… do not recommend due to inadequate pricing, NOBODY will warn you about this either. Very unpleasant experience experience. If you going to charge half a grand for a visit , at least let people know about that

Jackson E.

5/5

Saw Dr. Karim to re-establish primary care. She was very professional, knowledgeable, and thorough. I was also able to get my labs, vaccinations, imaging, and a referral to a specialist all efficiently.

Maggie Z.

1/5

The front desk here is so rude. This is the worst pamf site I have ever visited. They rescheduled my appointment couple hours before on the day without my confirmation. When I have arrived I just know they can reschedule whatever they want.

Siwar H. A.

2/5

My review goes to the people at the desk and the online platform.
I visit this clinic for OB/GYN care. Right from the beginning, I found it difficult to contact the department to schedule my initial appointment. Now, as an established patient in an advanced stage of pregnancy, it is impossible to communicate with the care team. There's no option to message the care team online and whenever I call the clinic requesting to speak with my care team, I'm repeatedly transferred between lines. Each call inevitably leads to a 20-30 minute wait time. Such a horrible experience

Isabel L.

5/5

I go here to see my PCP Dr. Fong and she’s great! The staff are very professional and kind

David F.

2/5

PAMF used to be good. I don't have complaints about the quality of doctors, but it seems as if the foundation has lost a lot of non-practitioner staff, is overbooked and funnels all interactions to an appointment. Used to be able to ask basic questions or appointment advice over the phone and get a PA callback. Nobody answers the phone now, you get directed to a central answering service, told to use the website, and get a generic reply through the website saying schedule an appointment. Interactions are often slow and bureaucratic. Specialist appointments 3+ months out. Doctors give referrals to people who are unavailable. Some people complain about overbilling or deceptive billing which doesn't surprise me.