Lee County Health Department - Opelika, Alabama

Address: 1801 Corporate Dr, Opelika, AL 36801, United States.
Phone: 3347455765.
Website: alabamapublichealth.gov
Specialties: Medical clinic, Family planning center, Home health care service, Public health department.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended.
Opinions: This company has 52 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Lee County Health Department

Lee County Health Department 1801 Corporate Dr, Opelika, AL 36801, United States

☎️3347455765

⏰ Open Hours of Lee County Health Department

Monday: Closed
Tuesday: 7:30 am–5 pm
Wednesday: 7:30 am–5 pm
Thursday: 7:30 am–5 pm
Friday: 7:30 am–5 pm
Saturday: Closed
Sunday: Closed

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Lee County Health Department

The Lee County Health Department, located at 1801 Corporate Dr, Opelika, AL 36801, United States, is a vital healthcare facility offering a range of medical services to the community. Established to provide essential healthcare services, this facility has earned a reputation for its comprehensive approach to public health.

Overview

With a focus on preventive care and wellness, the Lee County Health Department provides a variety of medical services, including medical clinics, family planning services, home health care, and public health initiatives. Their services cater to the diverse health needs of the local population, ensuring that all residents have access to quality healthcare.

Services Offered

Medical Clinic: The medical clinic at the Lee County Health Department offers routine check-ups, immunizations, and treatment for various illnesses.
Family Planning Center: This center provides resources and services to help individuals make informed decisions about family planning and reproductive health.
Home Health Care Service: The home health care service offers in-home medical care for those who require assistance with daily activities or chronic health conditions.
Public Health Department: The public health department works to protect and promote the health of the community through education, prevention, and surveillance programs.

Accessibility and Amenities

To ensure accessibility for all, the Lee County Health Department provides facilities such as wheelchair-accessible parking, entrances, and restrooms. It is recommended to make appointments in advance to minimize waiting time, although walk-in patients are also welcome.

Reviews and Feedback

The Lee County Health Department has received 52 reviews on Google My Business, with an average rating of 2.5 out of 5 stars. Many reviewers appreciate the professional and efficient service provided by the staff, while others mention the convenient location and variety of services offered. Some users have noted that wait times can be lengthy, and the facility could benefit from additional staff or resources to improve patient experience.

Conclusion

In summary, the Lee County Health Department serves a crucial role in providing essential healthcare services to the community. While there is room for improvement in some areas, the facility's commitment to public health and preventive care is evident in its diverse range of services and its efforts to ensure accessibility for all.

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👍 Reviews of Lee County Health Department

Lee County Health Department - Opelika, Alabama

Robert C.

5/5

They treated me very professionally despite being busy at the time of my visit. I went in needing a birth certificate for my son and within 30 minutes I'm out the door with one. There was plenty of waiting area and the forms needed were easy to fill out.

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paran B.

1/5

this is HORRIBLE!!! I called them last 2 months ago they said I have to call again in 2 months, I called them today to make an appointment for a pregnancy they told me that I have to wait until January but my dude's date is in December. they don't care at all. and I am been waiting in the call line for 1 hour just to make an appointment. that doesn't make any sense!!

LaNissa B.

1/5

I requested a marriage certificate. There were two people behind me requesting different records. I saw the older woman with the glasses go to the copy machine several times and she never called anyone to let them know their paperwork was ready. She took the requests but never called anyone. A gentleman went to ask for his paperwork and it was ready. My paperwork was put in before his and I knew my paperwork and a young lady that requested documents had to be ready. The younger lady with the glasses retrieved our documents from a folder that was full of documents. Why would the older woman get all these documents and not call anyone? Poor service. I was there 50 mins and would have been there longer if I had not gone back to the window to ask if the certificate was ready. Ridiculous, but I'm sure this happens all the time.

Danielle M.

1/5

This place is HORRIBLE!!! The worst and SLOWEST people I've ever had to deal with!!! Understanding it's "busy" to them because all of the workers aren't working and let a huge line pile up before someone opens the second window. You got employees yelling at each other. There is NO reason to be this slow! The white old lady upfront has no clue what's she's doing and over explains everything and doesn't stop overly talking😵‍💫

chinea L.

5/5

Young lady in the front is extremely sweet and helpful. I spoke with her on the phone and in person and she was so delightful to talk to. She made my process so quick and easy.

Chelsey G.

1/5

Every time I call in the morning for the first hour they are open it will let me select my option for the front seat then it rings twice and completely hangs up. I guess they just don’t wanna take calls for the first hour they are open!

Chloe L.

1/5

Front desk worker is extremely rude and unprofessional. Couldn't stop laughing and yelling at her friend working in the back an in turn charged my card incorrectly. Never thought I'd hear city/county employees yelling across rooms asking what the other "was on" and that they "must have taken something during lunch".

Emilee E.

1/5

I have never met such a rude staff of employees. When I had to go in today the lady at the front hardly looked up from her phone because she was playing some game like candy crush. She practically threw a pen at me and she was not wearing a mask. Yesterday when I tried to come in they were just as rude. I work in customer service so I try to be understanding but this staff is very unprofessional, lazy, and shows a lack of customer service that might be the worst I have ever come into contact with (that isn’t even an exaggeration). Also, I had to sit in my car for an hour and wait on them to do a vaccine transfer for my little brother’s new school since we just moved here (they were not busy). I had such a terrible experience both times at the Lee County Health Department that I took the time to write this review (my first negative google review ever) because of how bad it was.

**The only positive remark I will make is the lady that brought my paperwork back after my hour long wait in my car said sorry about how long it took and told me to have a nice day (this lady was wearing a mask).