One Medical Seniors: Broadway - Tucson, Arizona

TS

I went in with an open mind after reading many mixed reviews. I'm not impressed. A week ago both my husband and I went in since our PCP was no longer available. We both had labs done. The NP called to go over the results. Mine weren't done, but she spoke about 1 lab was off on my husbands and prescribed a new medication. No other results were said to be abnormal. Then a couple days later my husband gets a call to come in for some testing for a different problem. While I was calling the office to ask what was going on the NP left me a message regarding my labs and said to call to set up a time for her to call me back. I explained this to the person in the main call center and she said the NP would call me back to discuss my labs and answer my question about my husbands. It's now been 3 days and I haven't heard back from the NP. I was able to see my lab results online, as a retired RN I noticed a couple that would warrant an explanation and possible treatment. We won't be returning.

Mary W.

I’m so happy I chose this as my primary medical care while we live in Tucson during the winter- Lori Barbula NP has been wonderful helping me with recent medical issues - in fact, there’s an entire team that helps with my care! I have Medicare & Tricare for Life for my insurance- everyone is friendly & welcoming ! Highly recommend this organization!

Martha B.

I never leave reviews but this is absolutely ridiculous, if I could I would have left a -1 star review. I moved to Tucson Az in December and it has been very difficult to find a doctor. Finaly I was abble to schedulle an appointment at this place. I was seen one week ago by the registered nurse, I told her I hadn't had blood tests in a while and then she said oh you want blood tests? Ok let me order them, you would think they will order them without you asking. It didn't feel right but I thought I would give them a chance. I went next day for blood and urine tests at the same place. They were supposed to fill a prescription for me, I gave them my pharmacy information but a few days later the prescription hadn't been filled at the pharmacy so I went ahead and filled it myself. Today the pharmacy called me and said that they had talked to the nurse and she said they couldn't find my reccord there and they didn't know if I was still a patient there. I also had an online appointment today to discuss my lab results but they never called me. So I called them and the person that helped me found my reccord but he daid there wasn't a pharmacy listed, there was no reccord of a prescription, no reccord of me having an appointment and no reccord of me having tests done. My first thought was to go there, yell at them and ask for a copy of my test results but to tell you the truth I can't even trust those results anymore if they exist. I wouldn't dare going to this place anymore.

Denise G.

I cannot say enough nice and good things about the care I receive at Iora. Firstly, I love how they are very punctual, you are not waiting for long periods of time to see your doctor. Secondly, THEY CARE. They take the time neccessary to get to know you and keep up with, not only your health but with you and your family life. After the first visit they know your name , so there is no need to wait to sign in at a desk. The health coach spends quality time with you and so does your doctor. Dr. Crane and Brittany are both amazing, but then again so is all of the staff. Always friendly and cheerful. Doctor's offices are not what they used to be, however, Iora is a modern office with that old school wonderful bedside manner that many seek. I recommend them highly to everyone I talk to because I think they are that great.

Stefanie G.

My mother was a patient with Iora East in Tucson for about 2 years, and she had an absolutely fabulous experience with this organization. The staff were incredibly friendly and genuinely cared about the patients' well being. The doctors always spent at least 45 minutes with my mother for a visit or check up and always listened very carefully to her responses to their questions and any concerns she had. They were very respectful in dealing with her. They were also highly responsive whenever we had needs. The office itself is beautiful and inviting. And all the activities they offer from chair exercises to parties were wonderful. My mother enjoyed going there so much that she only wished we lived a little closer so she could go every day!

Leslye E.

I saw 2 doctors there. The first was worthless on listening and follow through. The second one couldn't get radiology orders correct. The front office staff and one of Health Coach staff, Courtney, are rude and not helpful at all. I am transferring to the Grant office. Hopefully they will be more competent.

Dan S.

I have a family member who is followed by this clinic and they are fantastic. He established with a new provider, Dr. Smock, and he says he was so kind, thorough and helpful that he can't wait to go back. After struggling through lack of communication and follow up with previous clinics, he has been so impressed by One Medical Seniors.

Sherryl J.

After a recent move from out of state, we needed to establish a relationship with primary care physicians. From the minute we walked in the door, we were immediately greeted with a professional, caring introduction. My husband and I met with our respective health coaches and our doctors, and spent at minimum an hour reviewing our history, medical needs and goals. Referrals were made for specialty needs and lab work, as well as refilling needed Rx.

Iora Primary Care is a rare find -- one that doesn't usher you in and out of a revolving door. VERY thankful we found Sergio, Frank and Dr Boyce and Dr Weiss!