Char Fischer
1/5
I was transferred here from the hospital after a motorcycle accident that resulted in a broken clavicle, two severely sprained ankles, and a LOT of open wounds due to road rash. The transporter from the hospital was RUDE to the hospital staff and seemed like she was in a hurry, not for my benefit. Once at this facility, I was wheeled into a room with a roommate. I am not sure if they were male or female. Since I am a female, I will give the benefit of the doubt and say they were female. However, I am 49 years young, active, and there for wound care and to heal and strengthen my injuries, and my roommate appeared to be very ill and incoherent. It was so sad to see and hear laying in a bed next to them. I understand the facility is acute rehab and skilled nursing, but why put patients at opposite ends of level of care together in one room? My bed was pushed by my chair almost into my roommate's bed when I was "dumped" in my room. My belongings just tossed wherever and then I was made to walk to my bed on two severely sprained ankles with NO assistance. I was and still am a fall risk! An employee came in and asked a few medical questions and was walking out when I stated that she didn't ask me about allergies, which I do have food and medication allergies. She came back, wrote them down, gave me the Wifi info per my request, and left. A few minutes later, another employee came in, went through, wrote down my valuable belongings on an itemized form and was walking out when I had to ask about visiting hours, where the bathroom was and how I was to get there. I received the briefest answers and was told that my nurse would be in shortly to go over everything. My kids were coming to see me later, so I tried to straighten my bed but couldn't due to my injuries, so I pressed the call button. An emoyee came in and turned it off, delivered food to my roommate, and walked out. I have now been there approximately an hour. The staff member came back 30 minutes later with a food tray, slammed it on the bedside table, and left. To my dismay, there was a fruit bowl with pineapple in it, to which I'm allergic. I have now been there for 2 hours, my pain meds were wearing off, and I needed to use the bathroom, so I pressed the call button, which was never answered. The entire time I had been there, there were patients in wheelchairs blocking the halls 3 deep in some places.Some of them were screaming "help me" while others were barely coherent slouching damn near out of thier wheelchairs. My youngest daughter called to give me an ETA on when she and other family members would be arriving. At this time, I was sad, depressed, scared, and mad that this place felt this type of care was acceptable. After 3 hours of me being there, one of my daughters and her boyfriend arrived, as well as a friend of mine. They almost in unison said we are taking you out of here and got me to the bathroom and dressed almost immediately. My oldest daughter and her boyfriend arrived, who is in Healthcare, as am I, and said almost immediately after walking in my room that I was leaving. My daughter pressed the call button again, as it must shut off at some point. NO ONE CAME, so she walked into the hall to try to find a staff member. After 15 minutes, she returned and said, "Let's go!". Keep in mind that I am a fall risk and can barely walk, and i am in severe pain. I wedged my feet into slippers, and my daughter's boyfriend supported me, the other's carried my belongings and made a path in the hall through the patient's for me to walk safely through. We got about 20 feet from the exit, which was locked, when an employee saw my daughter's boyfriend and opened the door for him, didn't even see me, and we walked out. We made it to the parking lot when an employee saw me and asked where I was going, to which I replied, "Home!" She said that I had to go back in and sign papers, to which I replied, "NO, I don't! I am of sound mind and body,and I wasn't going to allow them to kill me!" Wheelchair patients were locked outside in the heat too. I never did see my nurse!
