Falck Eye Center LLC - Mystic, Connecticut

Dennis F.

I went to Dr Falck for cataract surgery. The surgery was relatively successful, although the inserted lens developed a wrinkle within the first 3 months. My issues are with the terrible way that appointments are made. For the day after surgery appointment I was given an appointment time of 8 - 8:30 am. Apparently everyone who had surgery the day before were given the same time slot. I was there for almost 2 hours for a relatively quick post-op check. I was then given a 9:15 am appointment for a 3 month follow up. That day I was also there for close to 2 hours for a 10 minute exam by Dr Falck. I was given a 10 am appointment for my 6 month follow up. At that appointment I was never seen by Dr Falck and I left after 2 hours as I had another appointment that was not going to miss due his poor scheduling.

He has no regard for the patient’s time.

Additionally, I was very uncomfortable that he left all of the exam room doors open when he was with a patient. I heard way too much personal information about other patients and their conditions as I waited in my exam room.

He is probably the doctor you want if you have major eye injury or degenerative eye diseases, but I do not recommend him for cataract surgery.

Douglas

Dr. Falck is a brilliant doctor! He uses patented eye testing equipment that he invented!
He diagnosed my eye problems that I’ve been suffering with for over 10 years within two minutes. Three other eye doctors I have seen previously could not figure it out.

People that complain about wait times… I don’t know what to tell you. He’s one guy with a bunch of employees and patients. Trying to juggle everyone, sometimes each individual will have to wait. Bottom line, he’s damn good and friendly/professional.

Deborah W.

Dr. Falck is a superior doctor and human being. He treats each patient with dignity and respect. He recommends what needs to be done and why. Over the years he has treated my mother, my sister, myself and more recently my close friend. He explained to my friend what the issue was and how to treat. She had been seeing another doctor for years with sub par results. He is the best!

Pooja M.

You just wait hours and don't get satisfied answers. He can insult patient anytime. Waiting time around 2 3 hours before nurse call you in the room for exam and again you have to wait for doctor around half over 45 minutes. Every time very bad experience more than 11 years. Now finally I'm changing my doctor.😡

Natalie W.

Strongly recommend against this practice. There are many qualified ophthalmologists in the area that will treat you with respect and give you highly skilled care. You WILL wait HOURS past your scheduled appointment time to be seen. You may or may not receive your medical records if you decide to leave the practice.

Kathleen M.

Dr. FALCK is an amazing, sincere doctor & absolutely worth waiting to see, if you must. He expertly corrected my double vision, which was a residual affect from an earlier stroke that had been wrongfully diagnosed by a Norwich opthalmologist. I AM FORVER grateful for his expertise in correcting my sight problem which had hindered me immensely!

Joan D.

Even the first appnt of the day you will sit with many many others .
My time is more inportant.

Edward B.

I would prefer to go to Jiffy Lube next time.