Adelante Healthcare Buckeye - Buckeye, Arizona

Adelante Healthcare Buckeye is a medical clinic and community health center that offers a range of services to meet the needs of their patients. They are located at Address: 306 Monroe Ave, Buckeye, AZ 85326. You can reach them by phone at Phone: 09642273. Their website is Website: adelantehealthcare.com.

Some of the specialties offered at Adelante Healthcare Buckeye include dental clinic, family practice physician, nutritionist, and pediatrician. They have a wheelchair accessible entrance, wheelchair accessible parking lot, and wheelchair accessible restroom for patients with mobility needs. They also have restrooms, accept new patients, and recommend appointments. They offer free or low-cost care based on individual circumstances. They have on-site parking for the convenience of their patients.

There are a total of 172 reviews on Google My Business for Adelante Healthcare Buckeye, with an average rating of 3.9/5. This suggests that the majority of patients have had a positive experience at the clinic.

If you are looking for a healthcare provider in the Buckeye area, Adelante Healthcare Buckeye is a great option to consider. They offer a range of services and accommodations to meet the needs of their patients. With an average rating of 3.9/5 and positive reviews from patients, you can feel confident that you will receive quality care at this clinic.

To learn more about Adelante Healthcare Buckeye and the services they offer, we recommend visiting their website at Website: adelantehealthcare.com. From there, you can explore their specialties, learn more about their accommodations, and even schedule an appointment. Don't hesitate to reach out to them with any questions you may have - they are there to help you on your journey to better health.

Reviews of Adelante Healthcare Buckeye

erin d

1/5

Do not use if you have an insurance company that requires referrals. This location is completely incapable of submitting them, even when they relate to urgent medical needs. Instead, they’ll blame others, transfer you other offices who aren’t able to assist, or flat out lie. We’ve spent a week with daily calls (which take hours) and cannot get anything accomplished with them. This is an ongoing problem since becoming a patient but I expected much better when there’s an urgent medical need.

Hannah Brown

1/5

All I came for was to get started on Blood pressure medication and i was in a patient waiting room for 90 minutes. I finally got upset and calmly asked how much longer the wait was going ti be before the doctor came in and the nurse said there’s one patient in front of me. By this time it’s 4:25 my appointment was at 3:00, the last time a nurse came in to take my bp was at 3:19 so it had been an hour since seeing anyone even in the room. I didn’t have a chart on my door or anything and nobody would give me a reason why she was running late so that I could at least understand what was going on. I finally decided to get my purse and leave the room and go to the front desk cancel my appointment and leave because I just couldn’t stay any longer. I was beyond frustrated as I just wanted to get on medication to help me get healthy bp. The office was extremely dirty anyway and needles were overflowing in the needle bin. All I heard was doctors and nurses walking back and forth in front of the door talking about non work related things and I was just waiting on anyone to come in to update me but nobody came

Reshat Delija

1/5

I called the clinic adelante buckeye And Linda answers the phone. I told linda' I told her the problem what's going on with me that I have liver problem and i been going to this adelante clinic 2yearsnow And she told me that they have an appointment for march 17 And then she put me in a hold that I need to talk to the provider abou About that appointment. She said we're saving that appointment for someone else. So that means that I am not important to adelante clinic? This people were threatening me metal asking me questions that I only talk to my therapist some one needs to take them to cord

Brittany Duran

2/5

Whoever the front desk young woman is, I’m sorry you’re so miserable, but that’s no reason to make new mothers feel like garbage. She is always so rude when we go in there and she entered in our information wrong - she listed our son as a “JR” (he’s not) and put my husband’s name down as my son’s name (it’s not). I’ve asked her to fix it multiple times and she always blows me off. She once ignored me so obviously at the front desk that the woman behind her had to tell her to respond to me, and I was just trying to hand her back with a clipboard. The other comments are right about how they don’t clean - I regularly see stains in the lobby and on the tables in the rooms in the back. I once scored low on the PPD, so they made me do a Zoom with some sort of “counselor” who instead of focusing on me, told my husband he probably had PPD too and needed extra support from me (I was two months post partum but zero focus on me). The doctor is nice so it’s really unfortunate that the admin and assistant staff are so awful. This place must just be for people who have no other options honestly.

Romina Gonzalez

1/5

If I could give this place negative stars, i would. Absolutely TERRIBLE customer/patient service. Elizabeth Vidales is my “doctor”. She originally prescribed a specific medication that i need daily (medication for depression and anxiety that she KNOWS I need and that is night and day difference if i am not on it). A month ago, I ran out of refills so i submitted for the pharmacy to call the dr. They did and Elizabeth said she needed to see me before she could prescribe it. So i said okay and tried to make an appointment but they only had 1 month out available. So i made the appointment and asked for a temporary refill to get me through until my appointment. Long story short, i ran out of meds and went a week and a half without because Elizabeth wrote the prescription incorrectly and required a prior authorization. Had she written it correctly, it would’ve been filled same day. I spent HOURS on the phone with them explaining that she just needed to write the prescription differently. Same medicine and dose, just needed to be written like she had originally written it where it didn’t require a prior authorization. They said they would call back with a resolution and never did. It took my husband calling them and threatening to contact an attorney for them to take action. Surprisingly, that same day the correct prescription was sent over and filled. I went to my appointment this past Friday, paid my copay, and very specifically asked for that same prescription written the correct way. Elizabeth said she understood and would send it in correctly that same day. As I’m leaving, i get handed my recap of the meds she prescribed. I noticed she wrote it wrong yet again. I walk back into the office to ask for them to fix it. They said they would send a message to the doctor. I said no because I already dealt with this a month ago and couldn’t go through it again because I only had a couple days of meds left and Monday is a holiday and they are closed. Office rep called the dr and guaranteed me that Elizabeth would fix it and call it in the correct way. I said okay. Well, She did not. I spoke to the pharmacy and found that she never called them. So i call them again on Tuesday to get it fixed. Same thing happens, they reassure that it would get fixed and understand the urgency and would call me back by end of day to confirm they sent it to the pharmacy. Again, Elizabeth never called me back and never called the pharmacy. So today, my husband took time out of his work day to go into the office and demand a resolution. They said they called and didn’t know what happened and that they would send Elizabeth a message and call us back. My husband didn’t accept that and demanded it get fixed or we would contact our attorney because i am now out of medication again due to their incompetence and negligence. Again, surprisingly it was fixed after that. They finally called and sent it in the correct way. Other patients in the office said they struggled with the same thing on a regular basis. This is 100% unacceptable. It’s a medication that she has prescribed and acknowledged i need but they are just too lazy to do their job correctly. Oh but they’ll take their copay right away, no issues. Needless to say, i am never going back and will review this place and “doctor” Elizabeth Vidales everywhere I can. And that’s not even talking about the other medication she said would get me a replacement for since my pharmacy was no longer carrying it. She did nothing for that one and i have just given up on that. I rather struggle to breathe than deal with this incompetent office and “doctors”. Absolutely terrible place. Terrible doctor. Elizabeth Vidales does not deserve to have a job as a doctor and doesn’t care about her patients. Literally does not care. Avoid it at all costs.

Aj Benlop

1/5

Human resources and OSHA need to stop at this location!!! The staff here are great considering the environment they work in!! So so disgusting the walls chairs tables everything is so dirty. My baby had shots yesterday and I should have said hell no due to how unclean it is. Please read send help over there you walk in healthy to walk out with something it's dirty!!!

Cyndy Mason

1/5

So many things. They never call you back when they say they will. My daughter had test results that they never called to tell me about. My daughter had some results done at the Memory Clinic , including autism, ADHD, anxiety, depression, diagnoses. As of right now it’s been a month and I have not heard anything back from her doctor on a plan for her. So in the meantime, my daughter is struggling at home and at school because they can’t make up a plan.

mohammad mehdi bordbar

1/5

The are just trying to send you out the don’t help for any thing if you ask them a question getting mad so fast
The should know this is a clinic and sick people’s going there and if you working in this place always you have to be helpful
Plz go find a another job if it’s hard for you to help people