Oak Street Health Encanto Village Primary Care Clinic - Phoenix, Arizona

Betty Brewitt

I was so impressed by the team of medical professionals who oversaw my care. They were caring listeners who look at the whole person, not just their symptoms. They were thorough and spent over 90 minutes taking my vitals, looking over my past test results and asking questions about my health.

Their TV commercial reflects Oak Street Health's focus on preventative care. I was looking for a primary care physician near my home. No need to look any further. They won me over!

Levi Skym-Treggett

NOT A SAFE PLACE FOR TRANSGENDER PATIENTS! All of the staff misgendered me at all 3 appointments. I told them I was trans during my 1st visit. I’m 28 and in a power wheelchair. One staff member, Margie, belittled me; called me ‘Girl!’ in front of the whole lobby. While I was waiting to sign my exit paperwork at the front desk, I told Margie that she/her are Not my pronouns and then the front desk lady called me she/her pronouns when speaking to Margie 3 seconds later. NOT a safe place if you are young, disabled, and use a power wheelchair. They tried to give me a $20 donut after I asked for help getting through to my DME provider. (To recieve a new $400 power wheelchair cushion that my OT team had already written a prescription for.)

Jeff D

Overall initial visit was impressive.
Best initial visit I've ever had.

Try to avoid leaving clients in exam rooms alone with door shut for more than 5 minutes.

Darren Gisi

My first appointment. Didn't know it was gonna take almost 2 hours of sitting alone in their TV room and exam room. And what is so strange is I only saw one other patient besides myself the whole time I was there. And when I finally saw the nurse practitioner. She didn't want to treat the medical problem that I came there for. And didn't want to see the pictures I had of my medical problem because I was told they don't treat your medical problems on the first visit. The whole experience was very strange, and uncomfortable.

Miss Jackson

Enjoyed the efficient and well managed enrollment and your community room was a bonus. It's very enjoyable to finally have a doctor that just does not see you as a number!!! Although it was a annual checkup I really felt that I was being heard and understood. My new doctor made me feel like I've made the right choice, for my future medical needs!

Patricia A Rowen

This visit exceeded my expectations 100%. The initial visit covered everything from health issues, my specialists and medications, to transportation to and from the office for future appointments, and a helpful medicare expert to help me with changing to a better plan for me. The office is quiet and relaxing with a tv lounge with coffee AND french vanilla creamer! The doctors and the staff are all very pleasant peoples.

Shelley Parrish

I really enjoy my I experience every time I come to Oak Street. Holly is the perfect fit as my primary provider.
. I really like Holly's suggestions on stretching my body and changes with my medication...

Steven Zauner

It was easy to work with them to set up as a new patient. The benefits Coordinator is such a great idea. Thanks!