Sierra Vista VA Clinic - Sierra Vista, Arizona

The Sierra Vista VA Clinic is a medical facility specialized in providing healthcare services to veterans. This clinic is located at 101 Coronado Dr, Sierra Vista, AZ 85635 and can be reached by phone at 5204591529. The clinic's website is available at va.gov.

The Sierra Vista VA Clinic offers a wide range of medical services and is equipped with wheelchair accessible entrance, parking lot, and restroom, making it accessible for people with disabilities. The clinic also has restrooms, accepts new patients, and recommends appointments. On-site parking is available for visitors.

According to Google My Business, the Sierra Vista VA Clinic has received 57 reviews with an average rating of 3.3/5. This score indicates that a majority of patients have had positive experiences with the clinic, but there is still room for improvement.

It is recommended that patients plan to arrive early for their appointments and bring any necessary medical documentation. Additionally, patients may want to check the clinic's website for information on accepted insurance plans and any necessary forms that can be completed in advance.

Reviews of Sierra Vista VA Clinic

Luanne Evans

2/5

So provider calls us and asks us to call them, we'll good luck. I understand all calls go thru tuscon, which are the rudest, most unhelpful people, refuse to put you thru. Please tell me what we are supposed to do? I worked in medical field, this can be fixed.

thomas smet

2/5

Vets in Sierra Vista can no longer call Sierra Vista VA. Every call goes to Tucson. Even when orders are submitted it days several days before PC will call you, if it's a weds or Thurs you probably wont get a call until the next week sometime. Now that's taking care of our Vets!! Not... This is why the VA has a bad reputation.

Bradley McAuley

4/5

First appointment went well. Organized and timely. Nurses and doctors were great.
Radiology service needs to be discontinued. Either do radiology well or even fair or don't do it at all. First in line, hour and a half later, still not seen. Walk-ins only, but call ahead as the sole technician is frequently out....
Follow up 8/31...upgrade from 3 to 4 stars....third time was the charm for radiology. X-ray orders had expired. Front desk worked with the nurse and doc to get orders resubmitted. Despite the delay with the orders, I was done an hour later. Thank you for a job well done.

Timothy McDorman

2/5

Had a foot problem and, without seeing me, my primary wanted me to go for PT. Didn't even talk to me. Tried to explain my problem to the nurses, but each one I talked to was distant and appeared unconcerned. I was forced to deal with it on my own. This happened about a year ago. Several months later I saw the optometrist (she was good), and ordered my glasses. She told me to try them for a couple of weeks before getting them adjusted. However, the glasses arrived somewhat twisted and unusable. I went to the clinic and they said they don't do adjustments. They had no solutions to offer. WTH! After these (and some other issues) I switched my care to the Tucson VA and haven't had a single issue. I realize this clinic isn't a full service location, but that doesn't explain the lack of communication and compassion. By the looks of the reviews it would appear that others have had no problem while some have complaints as well. The VA needs to take a hard look at this location and fix the problems.

Lord Ewen (NCISS)

4/5

My personal experience with Sierra Vista is of a good nature. Front end was very cordial and understood why I was there. I was called in an hour Ahead of my schedule. No fuss, no headache. In and out.

J W

1/5

Flip of a coin if you’ll get good care at this facility. I’ve had good prompt care in the past, but not so much recently. Very little to no communication with your provider, and poor continuity in your health care.
It may just be my particular team, but compared to other VA healthcare facilities I’ve received treatment from in the past, Sierra Vista is by far the worst. As apposed to doing any in depth research, or proactive treatment, this place will literally just let you die.

Steve Miller

1/5

My father-in-law (age 93 and a retired Colonel of 32 years) was hospitalized in November 2022 for a heart condition. The soonest this VA office could see him for a follow up was the end of March 2023. These folks simply do not care, so we’ve moved on with Medicare to a family practice physician. People could literally die waiting to see a doctor at this VA. Absolutely the worst ever service!

Gabriele Berkshire

5/5

Great service from Beatrice in Audiology. Very pleasant! My husband needed a hearing aid fixed and the tubing replaced. He was so happy to see Beatrice taking care of him.
Once we got home he said all happy: This Lady Beatrice made my day! He was also happy to see his audiologist doctor while waiting in repair. We do miss the receptionist Martha which always had a friendly smile on her face! Not like the new receptionist. She is very sturn and no smile! Making sure you keep the mask on which is fine with us, but there are different ways of saying it. Not all sturn and upset. I had to get involved because he couldn't hear her.
Hoping Beatrice and Audiologist will be there in 6 month when we return to get tubing replaced. Maybe even earlier. Please give Beatrice a clap on the shoulder from my husband! Thank you!