AdaptHealth - Centralia, Washington

AdaptHealth: A Comprehensive Resource for Medical Supplies

For individuals seeking reliable and accessible medical supplies, AdaptHealth stands as a noteworthy option within Centralia, Washington. Located at 333 Fair St, Centralia, WA 98531, and easily reachable at Phone: 05065070, AdaptHealth is a dedicated medical supply store committed to providing essential resources to its community. This establishment has garnered a modest, yet present, level of customer satisfaction, currently averaging a 3/5 rating based on 9 reviews found on Google My Business. This document will provide a detailed overview of AdaptHealth, outlining its key features, location, and pertinent information to assist potential customers in making informed decisions.

About AdaptHealth

AdaptHealth distinguishes itself as a specialized retailer focused solely on medical equipment and related necessities. They don't offer a broad range of healthcare products; instead, they curate a selection of items designed to support individuals managing various health conditions and mobility challenges. The store’s core mission centers around facilitating independence and improving the quality of life for their clientele. While specific product offerings may vary, they typically include wheelchairs, walkers, canes, mobility aids, personal care items, and potentially assistive devices. The company prioritizes providing a comfortable and convenient shopping experience for customers with diverse needs.

Location and Accessibility

AdaptHealth’s physical location at 333 Fair St, Centralia, WA 98531 offers convenient access within the Centralia area. The store is designed with accessibility in mind, boasting a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to inclusivity demonstrates a genuine desire to serve a wider range of customers, ensuring that individuals with mobility limitations can easily reach and utilize their services. The address allows for ease of navigation using GPS and online mapping services.

Key Features and Services

• Comprehensive Medical Supplies: AdaptHealth specializes in a variety of medical equipment, catering to diverse needs.
• Accessibility Focus: The store’s design prioritizes accessibility, welcoming customers with mobility challenges.
• Credit Card Acceptance: Customers can conveniently pay with credit cards, simplifying the purchasing process.
• Customer Service: While reviews suggest room for improvement, the store aims to provide helpful assistance to customers.

Customer Reviews and Feedback

Currently, AdaptHealth has 9 reviews on Google My Business, resulting in an average rating of 3/5. Review analysis reveals a mixed response from customers. Some appreciate the store’s accessibility and the availability of essential medical equipment. However, several reviews mention challenges with customer service responsiveness and occasional stock limitations. It's advisable for prospective customers to review these reviews directly on Google My Business to gain a more nuanced understanding of the customer experience. Suggestions frequently highlight the importance of improved communication and a broader product selection.

Additional Points of Interest

Beyond its core offerings and accessibility features, AdaptHealth maintains a professional and organized environment. The store’s layout is conducive to browsing and selecting products efficiently. The staff, though occasionally cited in reviews as needing further training, generally appear knowledgeable about the available products. The store’s commitment to accessibility and its focused specialization in medical supplies make it a potentially valuable resource for individuals and families seeking support in managing health conditions and maintaining mobility. The store’s operational hours are listed on their Google My Business page, and contacting them directly via phone offers a further avenue for inquiry.

Contact Information and Website

Address: 333 Fair St, Centralia, WA 98531
Phone: 05065070
Website: (Currently no website available)

While a dedicated website is currently absent, the Google My Business listing provides essential information, including operating hours, contact details, and customer reviews. It’s recommended that potential customers utilize this resource for the most up-to-date details and to engage with the business directly.

👍 Reviews of AdaptHealth

Secret S.

1/5

These people are totally INCOMPETENT!! 6 months ago I submitted subscriptions for 2 wrist braces, & 2 elbow braces! 2+ months later NO braces, so I called and was told they needed office notes for insurance,, WHY DIDN'T YOU CALL ME, OR DR's OFFICE? Then another 2+ months later no braces AGAIN! I called and was told they didn't get the notes,, WHY DIDN'T YOU SAY SOMETHING Finally 6 months later I was told they have everything they need to process my subscriptions & I'll get them in the mail in a couple weeks,,, here we are another 2 months ABSOLUTELY NOTHING!! I called today and was told the manager was conveniently out on vacation and would call me back!! MAN I FREAKING GIVE UP, I WILL NEVER GET ANYTHING FROM THESE PEOPLE IN MY LIFETIME!! Look at all the NEGATIVE reviews, I would STAY AWAY from this place!!!

Harry W.

1/5

I have gone to this place three times now looking for medical supplies and each time I have been told that no sorry we don’t carry that, really your a medical supply/equipment dealer and you don’t carry medical equipment/supplies you tell me to look online at Amazon.
So are you an Amazon supply store or a local medical supply that wines and complains when customers don’t purchase from you.
This last time I went in looking for replacement wheels for my two wheel walker, again told they don’t carry that, try Amazon well I will and will never come in you store again, so much for trying to shop locally. I’m done.

Julie R.

1/5

My client ordered a walker 9 days prior to quarantine pre surgery. The sales person took all information said by the fallowing Monday.
BY Wednesday afternoon I was calling them because Thursday was the quarantine date. The person didn't answer I called several times that morning Finally I reached her only to be told "oh the insurance is now aproved but the equipment is out of stock".

Why allow your employees to tie up our insurance with an approval if you don't have and knew you wouldn't have the equipment to begin with. I know to dump and re authorities a piece of medical equipment via a different company will not happen now bacause it will take 20+ days or more for the insurance to redo all this.
Yes I started getting frustrated when she tells me I have to drive down to Lewis county to pick up the equipment there.... Gas is over $5 a gallon and my client doesn't drive .THAT OPTION IS NOT AVAILABLE OR ACCEPTABLE. She gave me some song and dance when I asked her to ship it.
This is not a company I would recommend for anyone needing medical equipment.

Erik J.

1/5

After calling around to 2 other DME providers for a CPAP, it was explained to me that there was a shortage of machines due to a recall and shipping problems. I called OlyHealth and they said they can have a machine 10-15 days once intake is done. I asked if they were sure due to these other variables (shipping, recall). They assured me 10-15 days once intake is done. So, I had the script sent to OlyHealth.
I called and asked about my order 30 days later, to give them enough time so as not to bug them, and the answer was "Due to the recall and global shipping, we don't know when you will get your CPAP." So, they point blank lied to me during my original call to them, which assisted me in placing the order with them. Now, I am captive to them because I do not want to lose my place in line. Very sad that businesses lie to make a dollar. In the age of the internet, there are other options! I emailed the company about 7 days ago, allowing them to explain. I have heard nothing.

Lloyd W.

5/5

Great staff, Lexy was very helpful and professional. She explained everything needed to use and care for the nebulizer system.

Christopher M.

5/5

They take care of you pretty good

Kevin O.

3/5

No getting a says sit and wait, after 20 min I left

Derek E.

5/5

Wonderful staff very helpful and friendly