Advanced Health Services, Inc. - Libertyville, Illinois

Overview of Advanced Health Services, Inc.

Advanced Health Services, Inc., located at 900 Technology Way Ste 120, Libertyville, IL 60048, offers specialized healthcare services focusing on sleep disorders through their sleep clinic. For those seeking detailed information, their phone number is 72314507 and they can be found online at advancedhealthcpap.com, a resourceful website for more details.

This medical facility stands out with several accessibility features ensuring that patients with mobility needs can receive care conveniently. Among the amenities are a wheelchair accessible entrance, parking lot, and restrooms. These accommodations are crucial for creating an inclusive environment where all patients feel welcome and can be attended to comfortably.

When it comes to opinions, Advanced Health Services, Inc. has garnered 18 reviews on Google My Business. However, the average opinion is quite low at 1 out of 5 stars. This indicates significant room for improvement in terms of patient satisfaction and service quality. It's essential for potential patients to weigh these reviews carefully and consider seeking more detailed feedback to understand the patient experience fully.

For anyone considering Advanced Health Services, it's crucial to:

- Verify Services: Ensure the clinic offers the specific services you're seeking, such as sleep disorder management.
- Check Reviews: Given the low average rating, look beyond the numbers. Read individual reviews for deeper insights into the patient experience.
- Accessibility Matters: Confirm that the clinic's accessibility features meet your needs, promoting an inclusive healthcare environment.
- Contact Information: Utilize the provided phone number and website for inquiries or to schedule an appointment.

Despite the concerning reviews, Advanced Health Services, Inc. does offer a service that could be beneficial for those suffering from sleep disorders. If you're considering reaching out, visiting their website at advancedhealthcpap.com can provide a wealth of information. It might be worthwhile to contact them directly through their website or phone number to discuss your specific needs and concerns. Remember, your health matters, and finding the right care is paramount.

👍 Reviews of Advanced Health Services, Inc.

Lawrence P.

1/5

Spent weeks trying to get new sleep supplies. I used a cpap for 20+ years and this place is the worst!

G W.

1/5

How bad could this place be, I asked myself. That was three months ago, before I couldn't get a call back, before they sent the wrong supplies twice and charged me for the privilege. When I called to explain their mistake, I couldn't reach them for over a month. My physician referred me here, and I will never forgive them for subjecting me to this terrible practice. Avoid AT ALL COSTS. Public Service Announcement: If you find yourself dealing with this place, and can't get to a human, dial extension 1001 - this hidden extension will actually get you to a human person. Ugh.

Jerry K.

1/5

Horrible experience! They did not get pre authorization for my cpap machine, now my insurance is trying to bill me $3000. The first month I had the machine was fine as they sent my replacement supplies, after that have not received anything. Have received phone calls about replacing supplies only to be hung up on and never hearing back from them. My mask is so worn that It’s keeping my up at night instead of helping me sleep.

Mike D.

1/5

This is the most unresponsive medical office I have ever dealt with. I called them on Mon. March 16 and left a message as instructed. Here it is March 19 and 2 more calls left in the interim with no response. I am just trying to order new supplies. I went online and ordered them 2 weeks ago but never received anything. Try a different sleep medicine provider. That's what I'm doing.

Muhammad A.

1/5

The customer service here is worst than awful, it’s nonexistent. It’s impossible to get a hold of anyone at all. They use voicemail or email, which the never respond to. They don’t automatically give you access to their ordering systems and they won’t let you know if your prescription has lapsed, they just put your account on hold and ignore you. They should not be in business. And the Center for Sleep Medicine won’t let you go through another vendor for supplies.

anthony M.

1/5

I spent 1 hour 45 min trying to contact a human so I could order a new motor for my Cpap device. I was on hold for 50 mins because, "all our representatives are busy with other customers. I find that hard to believe.
I contacted the 708 number and I finally got a person. I explained the situation and she sent be back to the Libertyville number....whoes reprise. were busy ( as indicated above) Someone in charge has to reorganize their system to make it more customer friendly. A final note: the recorded message was to write an email to an address that was spoken at 30 mph. Beware.

Dr. B. G.

1/5

I am so dissappointed in your customer service. We got a CPAP weeks ago and after 4 times of no one calling us back to answer our questions I can only report that you are unprofessional and not returning a patients call after so many attempts is terrible service. Please call us and I will consider removing this review.

Dave L.

1/5

The absolute worst customer service you will ever encounter/endure. I would just order from somewhere else, but I can't get a call back about my prescription which has lapsed. My last 2 orders were held up because of the prescription, and I still can't get a call back.