Agency for Health Care Administration - Tallahassee, Florida

Address: 2727 Mahan Dr, Tallahassee, FL 32308.
Phone: 8504123600.

Specialties: State government office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 1.5/5.

📌 Location of Agency for Health Care Administration

☎️8504123600

Okay, here’s a detailed description of the Agency for Health Care Administration (AHCA), formatted in

👍 Reviews of Agency for Health Care Administration

Agency for Health Care Administration - Tallahassee, Florida

Omar M. I. F.

1/5

A representative from The Agency for Health Care Administration said he doesn’t care if it’s Ramadan or Halloween. I spoke to supervisor Michelle Heart and told her he need to be retrained and she said she agrees he was inappropriate.

Homesit

1/5

We opened our business in January 2024. We mailed our Homemaker & Companion application to AHCA on 1/25/24. We called in February requesting updated information for the next step for approval. We received an omission notice letter on 2/19/24. We requested to know what we needed to fix and had to jump through more hoops to get the original document to edit. We were sent everywhere but the correct place for our application. Received the application on 3/13/24. Resubmitted the omissions on 3/14/24. Mind you this is supposed to be at maximum an 81 day turn around (21 days for our submittal and 60 days for their approval). On 4/15/24, we received a call stating our omission notice was not received. We sent a screenshot proving it was sent. On 4/26/24 spoke with Brian Smith, Direct Unit Manager. Brian stated he would have a meeting with Jackie Williams and Tammy Rodgers to move things along since it has been well over 81 days! On 5/10/24 at approximately 4:38 PM, we received a phone call from Brian stating our website didn't fit the Homemaker and Companion license and it needed to be corrected. And there's also an issue with the attestation that we copied and pasted from their document. But the problem is not ours and we need to resubmit this document again for a single typo. I have no clue who is running the Long Term Care Unit, but I can tell you I have contacted the secretary to the Governor and we will be on the phone with him next week or in his office! Polk County will not suffer due to the politics, prejudice and discrimination from enemies foreign or domestic! If anyone in the Long Term Care Unit is not pro helping patients receive care, they need to be fired and replaced with professionals who understand time management, patient care and reduces transactional losses for small businesses in the State of Florida!

Erica S.

1/5

Awful!!!!!! My start date has been pushed back three times. When I called and waited for one hour and 20 minutes, I was told that they sent a letter asking me for more information. They sent the letter to my old address, when I asked the person I spoke to told me that that was the only address they had. Which is not true, because the form giving consent to do, my background included, providing my current address. Then, after obtaining all of the dreadful information they requested, I called back and waited another hour to speak to someone who told me that they received it. So then I get an email from someone else asking for the very thing I Was just told they had. To call back and wait another hour!!!!! To be told that there is additional information that Needed to provide, when asked to speak to a manager she told me she was. I told her that I have been back-and-forth with her office for the last month and not one person told me that I needed this additional documentation. She just continued to say, “I understand”. They’re definitely needs to be some retraining and reevaluating of peoples roles in that company. They’re also needs to be an understanding that these decisions determine whether people get a job/license to support Their family. Do better.

Esther F.

1/5

This has been by far one of the most overwhelming experience ever !!! And the sad part is no body will do anything to improve the system …I have spoken to so many associates who only have given me the run around because no one in this office know what they are doing but what they are good at is wasting time making you wait on the phone for almost 2 hrs to have a one min conversation with them and this is all the time!!! And they are getting paid for it!!! Shame on all of you !!

Legacy E.

1/5

As with other posters, I have been on hold with the background check department for over an hour!!! I have had my start date pushed back 3 times waiting for my background check to be processed. Apparently no one at the State of Florida health dept wants to do their jobs so those of us that do, can’t. Absolutely blood boiling..

Zi

5/5

My review is specifically for Liam, he helped me to get this endless cycle resolved & I truly truly appreciate his time & effort. Thank you again Liam, I was so scared to lose this job offer but you saved me & for that I can't thank you enough!

Annette B.

1/5

Not at all helpful!! When I call to see what's going on- they are rude and treat me as if I'm bothering them! I haven't been able to return to work for 15 weeks!! They have all the paperwork, but keep losing it. I've re-sent the same forms over 5 times!! Not only that the paperwork I'm told is acceptable by one person, is unacceptable to another. One form was used incorrectly as a reference letter, I could go on! They're horribly unprofessional, inefficient , and don't act as if they have the slightest interest in getting anyone back to work!!

Julie W.

1/5

If I could give "0" stars, I WOULD! Been on HOLD with the "Background Screening" department for almost an hour... AN HOUR!! I'm a FL RN about to lose my house to foreclosure because NO ONE will answer my questions on how to get my licenses back!!!