Anderson's Medical Products - Terre Haute, Indiana

Introduction to Anderson's Medical Products

Anderson's Medical Products, located at 4411 S 7th St, Terre Haute, IN 47802, is a reputable medical supply store that specializes in providing a wide range of healthcare products and services. With a commitment to customer satisfaction, they offer delivery, in-store pickup, same-day delivery, and wheelchair accessible facilities, making it convenient for customers to access their products. Anderson's Medical Products accepts various payment methods including credit cards, debit cards, and NFC mobile payments, ensuring a seamless purchasing experience.

Overview of Specialties and Services

The store's specialties revolve around medical supplies, catering to the needs of individuals with mobility issues, respiratory concerns, and other health-related requirements. Anderson's Medical Products is well-known for its expertise in servicing power chairs and providing CPAP equipment. They have a dedicated team of professionals who are knowledgeable and helpful, ensuring that customers receive the appropriate assistance and support.

Accessibility and Convenience

Accessibility is a priority at Anderson's Medical Products. The store features a wheelchair accessible entrance and a designated parking lot for customers with disabilities. This attention to detail demonstrates the company's commitment to ensuring that all customers can access their products and services without any hindrance.

Customer Reviews and Feedback

Anderson's Medical Products has received mixed reviews on Google My Business, with a total of 59 reviews and an average rating of 2.6/5. Some customers have praised the store for its helpful staff and exceptional service, particularly in assisting customers with special needs or insurance-related matters. Others have noted the store's ability to go above and beyond to ensure customer satisfaction, such as tracking down a forgotten CPAP connector.

Opinions and Areas for Improvement

While there are many positive aspects to Anderson's Medical Products, some customers have expressed concerns about the store's inventory and product availability. Additionally, a few reviewers have mentioned long waiting times and inadequate communication from the staff. It is clear that there is room for improvement in these areas to enhance the overall customer experience.

Conclusion

👍 Reviews of Anderson's Medical Products

Jeremiah G.

5/5

The people is real nice to me on the phone even in person they help me out a lot You're really good people to take your power chairs or whatever you got needs worked on they are the best

Luther S.

5/5

Very helpful! I forget a connector for my CPAP and they went above and beyond to get me one! Thank you!

Emily C.

5/5

Absolutely wonderful experience! Would highly recommend to anyone that has children with special needs. They were able to get my son a safety bed and a larger carseat approved thru insurance when other places failed. We are extremely grateful for all their help!

Paul K.

5/5

The team at Anderson’s were knowledgeable, fast and friendly. They helped me through the process of renting a CPAP machine and took the time to explain the new machine and the settings that I would need. I will be going back to them in the future for sure.

Mike G.

5/5

They take the time to take care of you. Make sure you get the right equipment.

Kay H.

1/5

Very disappointed. Spent hundreds of dollars to make a stair lift stop squeaking. Added new wheels, which was obviously not the problem, because quiet only lasted a week. It was obviously an adjustment that needed to be made. However, I called (less than a week from installation) and they wanted to charge$110.00 to come out and adjust. Needless to say, I will live with the sound. The techs were very nice, but I would NOT recommend this company to anyone I know.

Bernard H.

1/5

Nothing positive to say. Will drive to Indy for comparable services before I return to this business. With cash in my hand, it still took them over two hours to rent me a wheelchair. Paid cash for rental and deposit. When I returned the device, I was told my deposit would be returned, snail-mail, in 14 days. No transaction should take 14 days with current technology.

Vecks

1/5

Brought in a prescription for stockings, was told insurance would make them more expensive if I ran that then tried to sell me incredibly overpriced versions. Not going back, waste of a trip.