Arroyo Oaks Medical Group Inc - Thousand Oaks, California

Arroyo Oaks Medical Group Inc is a highly regarded medical center located at 2230 Lynn Rd #200, Thousand Oaks, CA 91360, offering a wide range of medical services to its patients. With a phone number of 805-495-1066, the medical group is easily accessible for those seeking efficient and reliable healthcare services. Their website, arroyooaksmedical.org, provides comprehensive information about their services and updates on their offerings.

This medical group specializes in various areas, including medical groups, doctors, family practice physicians, internists, and medical laboratory services. Their dedication to providing exceptional care has led them to become a trusted healthcare provider in the community. Some notable features of Arroyo Oaks Medical Group Inc include a wheelchair-accessible entrance, parking lot, and restroom, ensuring that all patients can access the services they need with ease.

Moreover, it is highly recommended to make appointments in advance, as this will guarantee a smoother experience and quicker service. The company has received 19 reviews on Google My Business, with an average rating of 2.4/5. This feedback demonstrates that the medical group is committed to addressing the diverse needs of its patients and continuously striving to improve its services.

👍 Reviews of Arroyo Oaks Medical Group Inc

Ryan L.

1/5

My doctor is great, but the front office staff, unfortunately, needs much improvement. Making a simple appointment is a frustrating ordeal, always involving excessively long hold times. It's understandable that they're busy, but with such a large practice, they should ensure timely assistance to all their patients. A friendly and responsive front office staff is important to all patients. Management, please fix this!!

Jennifer A.

1/5

I just had a REALLY feel-bad experience with their appointment and billing desks. It reminded me that while one of their doctors was nice, another said something absolutely horrific to me, and another never followed up on medical tests I had done. The overall experience of trying to call this office, access care or get assistance is just not...welcoming or demonstrative of having any care for their patients. If you need more information, please let me know.

linda V.

1/5

I was the second person to arrive after 20 minutes the gentleman who is the first person and got upset and started asking what was taking so long. He said no one was even there when he arrived.
At one point there 8 People waiting, and during that time a dark hair gentleman in blue scrubs went to get a woman, and he said we have a lot of people waiting she and did nothing
I waited a total of 45 minutes to be seen
When I got in, I ask the Tech to wear a mask. He told me that they didn’t have any masks anywhere and he asked the other employees and they said no. As I was waiting, I noticed nobody cleaned anything. The woman sitting in one of the two chairs was coughing, none wiped anything off..before they brought the next person in
I had just done Covid test in my doctors office!!
If you have a choice, do not use the lab!!!

Radclyffe G.

1/5

I want to like them but the customer-facing aspects of this business are consistently awful. Historically, the front desk has been curt at best, and outright rude at worst. The billing representatives are outright contemptuous - and I'm calling to actually pay my bill on time; I can't imagine how people who are struggling with medical finances must be doing. I like my doctor and wish he would move to another location, but it is what it is. Good luck if you try these folks.

Sarah L.

5/5

After having so many unfortunate experiences with doctors, I am so glad I found Dr.Cheng and the amazing Robert for ultrasounds. Dr. Cheng made sure to listen carefully to my husband and I’s health concerns and got me in to get an ultrasound right away. The gentleman who did my ultrasound, Robert was absolutely amazing. Kind, informative, and efficient. I am glad to have found a place to stay consistent at.

Matthias C.

1/5

Dr Tavari is a great doctor. The problem is, in order to see him you must deal with a severely incompetent and unfriendly team of.…... It seems they are doing everything in their power to make thinks more difficult. I hope for Dr.Tavari he can shortly exchange the whole Arroyo medical team with AI. Also they want see you when you’re sick which is confusing because I don’t t really need to see a doctor when I’m not sick but I guess that’s our reality now. We should probably stop sending out fireman’s to fires so they won’t get injured.

Aarzoo M.

1/5

Unfortunate I have to say, I am struggling for billing. Billing department is very tough to deal with. I am getting bill for annual physical visit. Per my insurance, it’s 100% covered and billing lady is unable to understand. My dr’s nurse has already put a detailed notes about my visit. Still didn’t get updated bill and called more than twice. Apart from that billing dept. is charging 3.99% on my HSA card which is debit card. Since last 12 years of history, nobody charged extra on HSA card. It’s so hassle and waste of my time. Definitely I wouldn’t recommend due to billing department. Billing department is so sucks I can’t explain.

Tom M.

5/5

As far as medical professionals can control things, they are timely, organized and very pleasant. Individual doctors probably vary (mine happens to be very nice and attentive) but the entire crew really does their best to keep schedule without making you feel rushed. The in-house lab has quality people (even the students are good though you're not required to let them "stick" you) and makes things convenient.