Atrius Health Norwood - Norwood, Massachusetts

Diane C.

My PCP received moved over to Atrius! Had to see a covering doctor for the day…. Dr. Higgins! Highly recommend , he was fantastic. Felt like he really understood me and my needs at the time and was very compassionate.

Matthew W.

I ended up here when Compass Medical closed down since my PCP moved here. My original PCP is retired now, and my other PCP has been good along with the other doctors I've seen. Recently I had wrist pain, so I set up an appointment with my old orthopedic surgeon since the pain felt like it was related. I reached out to Atrius to get a referral so my insurance would cover my new appointment. Atrius contacted me and told me that I needed to schedule an appointment with my PCP to get the orthopedic referral outside of the Atrius network, so I took an hour and a half out of my busy work day to go to my PCP office, and they sent in the referral for me. A couple days later I check in to see what the status of the referral was, and they couldn't answer me so they told me they would get someone to call back. They never called me back so the next day (the day before my orthopedic appointment) I reached back out, and they actually did get someone to call me back this time. I was told that they couldn't give me the referral because I had an HMO, so I reached out to my insurance and they told me that the doctor I wanted to see is in network, so it is up to my PCP to give me the referral. I called Atrius back up and they told me they would get a supervisor to call me, but they never did so now I am going to have to reschedule my appointment.

Long story short, Atrius prioritized having an extra visit in their network and more money in their pocket over letting me receive better care from a doctor with knowledge of my history. I question whether this is even legal. This is not a medical group that I want to be part of, I will search for a PCP outside of the Atrius group who actually cares about my health.

Christopher T.

DMA has been good to us. The Norwood location is more convenient, but rt 1 kind of sucks. We use the lab and OB/GYN service and keeps everything on first floor. Those offices arent bad.

Anthony S.

Beware, office will attempt to bill you for service is not performed to scam you out of hundreds of dollars or more. Find another provider.

Copy paste customer service, as seen below, is all they offer. I’ve called and emailed and received no response. You have been warned.

Naushaba Y.

Their support staff, especially at the intake and phones are horrible. Rude and downright unpleasant. Love the doctors, can’t tolerate the front staff.

George H.

My Dr retired recently and I’ve known him since I was a teenager,Dated his sister and felt like I was with friends when I got there.
He would usually not make me see a specialist and would do all testing in house.
I go to this Atrius in Norwood and get told I need to see a specialist to get a prescription filled. But the good news it’s don’t its job they just aren’t comfortable prescribing it.
Miss my old Doc . It’s like a factory. But that’s what’s out there.

Aurianna M.

I came in feeling extremely weak, with throat pains and a headache. I was only there for 20 minutes and they only ran 2 tests on me which came back negative and refused to do any more testing. I felt like my appointment was extremely rushed when there was only one other family in that hospital. Do better. They recommended me ibuprofen which i had already been taking. My time was wasted and i left with no answers to my sickness.

Marc F.

We needed meds for our autistic child urgently. Nurses were lazy and rude. Gave us a story but no meds. Back and forth to CVS because they wouldn't follow up and call us back. Dr. Jonas is no better. On vacation and of no help. Will look elsewhere.