AZ MediQuip - Scottsdale - Scottsdale, Arizona

Jonathan

Extremely friendly and knowledgeable. I needed a replacement battery for a wheelchair I bought online. They had it in stock. Grabbed it within minutes from the warehouse, showed me how to replace the battery and even escorted me to my car after. Incredible service. Top notch staff. Highly recommended. I'm up and running again. Thank you for taking care of me.

David E. S. Stein

My 91-yr-old mom is very happy with her new lift chair, which is a fairly basic model. After her raggedy 5-year-old chair (from the same store) broke, it took a few days for them to offer a diagnosis: it needed a new motor. After that, the sales rep was helpful and accommodating as I weighed the options from 400 miles away. Ordering a new chair by phone was easy. Delivery was smooth, and they took away the old chair. Hopefully the fabric surface of the new model will last longer than the vinyl did. I believe that we paid a premium for convenience, but on balance that was best for our needs.

PINK DUCK

Staff is always knowledgeable, kind and eager to help. The only reason I didn't give 5 starts is because the hours they are open make it difficult for me to get there when I need to because of my schedule. If they were open till 6 instead of 4 I would give 5 stats for sure! Definitely recommend for all your medical/elderly supply needs.

Howard Lehman

positive experience
many choices
Lisandro was great to work with. very helpful!!!
pleasant and knowledgeable

Brad Cohen

This is the email I sent the CEO.

7-03-2024

Dear Mr. Hamm,

I’m writing this note to recognize your Scottsdale team. To say they are exceptional is an understatement. They should be an example to every retail employee in the workforce.

My first interaction with the Scottsdale team was in preparation for my parents' return from a week-long hospital stay. The transition required two key vendors: AZMediQuip and a 24-hour care provider. Of the two, AZMediQuip has provided the best service and is the easiest to engage with.

Because of Lizandro and my first impressions of him, I find excuses to visit the Scottsdale location. I’ve transacted with Arielle on several occasions. She is pleasant and very knowledgeable. Frank is also a familiar face and has helped me as well. The team's comradery and cohesiveness are impressive. I jokingly tell him that you should open a coffee bar so I can come and socialize more often.

This feedback is based on my decades-long career in Food and Beverage operations and several first-hand experiences as a customer with your team. The comments reflect your retail and in-home installation services.

Since May 18th, I’ve made several purchases, including two lift chairs, misc. medical equipment, 5-bar safety grab bars with installation, undergarments, a CPAP machine, and several other items.

Thank you for taking the time to read this note. I can’t express enough how professional and personable the Scottsdale team has been. I’ll continue to have needs that require shopping at AZMediQuip. I’m not happy about needing your store’s products, but I’m sure happy your store and the team are there!

I received an almost immediate response fro the CEO ...during the July 4th holiday. Apparently the commitment starts at the top!

Sandra Furr

Very professional and extremely helpful.
They were efficient and explained what i needed. Ordered what i requested in a timely manner.

Brian D. Cowan

They have the pieces of equipment I needed, could walk in and pay for it and have it in my hands rather than ordering online and waiting for days. Conveniently and I’ll go back there again.

Michael Thompson

Knowledgeable and helpful staff. Recommended the right product for the application. Demonstrated all the features. Completely satisfied.