Bay Waterwell Services - Grand Bay, Alabama

Karen Laughlin

Our well pump went out overnight Friday. We texted Ed at Bay Waterwell at 7:30 am Saturday, he replied at 8:15, Devon called at 9:15, and the well was fixed by 9:45am. They could have easily replaced the well pump and stuck us with a $1300 bill and we would have never known it was just a capacitor at $150. Unbelievable response and service. Good honest people. I highly recommend Bay Waterwell.

Hank

Excellent well service. They kept the old pump running for 14 years. Well past it's life expectancy. When it finally failed they came out and had it swapped in 20 minutes.

Brenda K.

My water pump stopped working after a shut down. I called and the owner answered immediately and sent 2 technicians out to my house promptly. The technicians were very friendly and knowledgeable. They had my pump up and running within minutes! The price was very reasonable and I was happy to give them a nice tip. I’ve also used this company in the past with same results. I highly recommend to everyone who wants the job done fast and perfectly! I can’t thank enough!! 🙂

Jay Morgan

The 2 gentlemen that came to our house were very nice, professional, and straightforward. The price for a new pump was definitely competitive to other businesses in my area. I will definitely be using 'Bay Waterwell' for any future needs. The last company that did work on my well charged a lot of money for barely any work, and fixed nothing . Bay waterwell was a godsend. Me and my family have water once again. Speedy repair, and knowledgeable employees. Thank you guys so much. I will let everyone in my area know about Bay waterwell.

Tom Davis

Edwin took care of my father's well for many years and now installed a larger submersible one for us. The last time I called with a possible problem he arrived within 2 hours When our only source of water is the well it is comforting to know Edwin is ready to keep it going..

8/21/2023 - Update - After seven years and far more stop-starts that the average user (cattle tank, drip irrigation and garden) the pump failed. Ed (owner) returned my call within an hour and he personally arrived within 2 hours. The issue was in the pump and it had to be replaced. He figured out a way to keep us with water all weekend while the pump was obtained. His guys arrived on time Monday and replaced it quickly. Momma was never unhappy so we are all happy.

Lonnie Mixon

Called this morning, was here ON TIME just after lunch.
Courteous Techs.
Knew what they needed to do, and got me fixed up in no time at all.
Bay Waterwell Services is on my Speed dial for next time!
Thank you Ed and your Techs!

Monique “BlackBetty” Nelson

Really awesome guys. Mr Ed always responds right back when I have an emergency. Also got my repairs done on a bad weather day and a holiday. I give them 10⭐️

Alisha Williams

Great customer service and very reliable, same day repairs and very reasonable prices!!