Baystate Convenient Care - Palmer - Palmer, Massachusetts

Okay, here’s a comprehensive overview of Baystate Convenient Care – Palmer, designed to be a helpful resource for potential patients:

Baystate Convenient Care – Palmer: A Reliable Urgent Care Option

For individuals and families in the Palmer, Massachusetts area, Baystate Convenient Care – Palmer offers a valuable and accessible healthcare solution. This urgent care center, located at 40 Wright St, Palmer, MA 01069, provides prompt medical attention for a variety of non-life-threatening illnesses and injuries. The center is easily reachable via telephone at 33707000. You can also find more detailed information, including hours of operation and services offered, on their website: baystatehealth.org.

Location and Accessibility

The Palmer location is strategically situated to serve the local community. It’s designed with patient convenience in mind, boasting key accessibility features. The facility is equipped with a wheelchair accessible entrance, a wheelchair accessible parking lot, and a dedicated wheelchair accessible restroom. This commitment to inclusivity ensures that individuals with mobility challenges can readily access the care they need. The address is 40 Wright St, Palmer, MA 01069.

Services Offered & Key Features

Baystate Convenient Care – Palmer specializes in providing immediate care for a broad range of conditions, primarily focusing on urgent medical needs. While it functions as an urgent care center, it’s important to note that it's not a replacement for emergency room services. Services typically include:

• Treatments for minor injuries (cuts, burns, sprains)
• Cold and flu symptoms
• Respiratory infections
• Skin rashes and infections
• Urinary tract infections
• Chronic condition management (e.g., diabetes, hypertension)
• Vaccinations

Patient Feedback and Reputation

Baystate Convenient Care – Palmer currently maintains 38 reviews on Google My Business. The average opinion is currently 2.9/5. This suggests a mixed experience, with some patients reporting exceptionally positive interactions, particularly regarding quick access to care and thorough provider attention. The location appears to be valued for its speed of service. It seems the staff is dedicated to providing timely attention to patient needs.

Important Contact Information & Resources

Address: 40 Wright St, Palmer, MA 01069
Phone: 33707000
* Website: baystatehealth.org

Overall, Baystate Convenient Care – Palmer presents itself as a practical and accessible option for individuals seeking prompt medical attention in the Palmer area. Its commitment to accessibility, coupled with its focus on urgent care services, makes it a valuable resource within the community.

👍 Reviews of Baystate Convenient Care - Palmer

vickie F.

1/5

It is now 1:25 pm and was told they are not taking any new patients at this time. Convenient care is listed as closing at 6:00pm. Can't get into primary because they are booked until next week. Need to better staff.

Niki G.

5/5

Went here today because my doc is out of the country ( a well-deserved break) and my experience was wonderful! I got right in for the appointment. My provider was thorough, even getting a few blood samples. She advised me the best course of action. I’m just so pleased with Convenient Care in Palmer! I got there at 2:30 and was out by 3:30…I’d recommend this place to anyone!

holly B.

5/5

I was able to make an appointment, I was seen right on time, and received excellent care! Everyone was so nice!

Matthew M.

1/5

It's 6pm exactly, just called with no answer for the voice message telling me to call back during business hours. She then told me they were open till 7pm. Not sure how that works.

Lisa P.

2/5

I came in for a sore throat and cough and it took them an half hour to call me into a room and I have been waiting for and hour to be seen by a doctor did a strep test if I knew it was gonna be this long I would of went to the er cause it takes just as long in the er covenant care my ass

Kimberly S.

5/5

I arrived at 9:00 and was seen almost right away. The nurse was great but i forgot her name . The doctor was very nice as well. With lab work and x-rays I was out of there by 10:30. I would highly recommend this place but get there early if you can.

Hannah K.

1/5

I was there yesterday was diagnosed with strep and ear infection and was told they were calling in a prescription. They never did and I can't get through to them on the phone.

Deb F.

1/5

PCP office sent me here for X-Rays due to a fall so I could save the ER co-pay and deductible. Check-in person was super nice but I felt like I had to sign my life away just to be seen. I'm still not sure how they get away with having you sign a blank pad and just verbally tell you what you're signing. But when you're in pain and want to be seen, you'll do it anyway. DR came in and observed my swelling/bruises and was surprised that I had been walking around like this for a week. I explained I thought it would get better after a few days but now concerned due to swelling, bruising/discoloration and wanted X-Rays to make sure nothing was fractured. She said I have too much trauma to be treated there. So instead of x-raying me, she said I had to go through the ER for X-Rays and suggested I might need to meet with the ER trauma team. Really? I drove there and walked in unaided but now I need a trauma team? I had to leave and start all over in the ER. Very frustrating and what I was hoping to avoid. 2 hours before they took me. The attendants in the ER couldn't understand why CC DR wouldn't even do the x-rays. I left CC feeling like the CC DR didn't want to deal with me or perhaps she didn't believe my injuries were really from a fall. Not sure if that's true but it's how I felt. Turns out, after the X-Rays were done in the ER, nothing was broken anyway. Certainly the CC Drs could have read X-Ray results and given me the same information the ER did. I didn't want to spend all day to have X-Rays done, which only took 10 minutes. Now I'll be billed from both places and the ER bill alone will be over $500. I did not need an Emergency Room visit just for X-Rays! I do not recommend CC. Apparently, the Doctors can choose who they want to treat and who they don't.