Alisha Brubaker
1/5
I've never been a patient as I never received a call back. The woman who answered never offered her name, and after I gave her the details for my inquiry, she told me I would need to speak with Stephen. I gave her my name and number. This was on Nov 7th. As of Nov 26th, I still have no return call from anyone in their office.
A relative who used to work there had called them about something else and brought it up in conversation that I was still waiting for a call. According to a Rochelle, I was called back but unavailable. It's my personal cell phone and I have no record of a call and no voicemails. This gives me the impression that the staff are not only unprofessional in not returning calls/messages but that they have little to no integrity. If the office staff is like this, why would I trust my health or my family's health with them?
I've met the doctor outside of a professional meeting and that's why I decided to call for appointments for my whole family (6 people), but not after treated this way by her staff.