Boston Health Care, Inc. - Walpole, Massachusetts

Lizbette M. L. R.

I found Boston Healthcare after going through severe post partum anxiety and depression. My prescriber Jessica and therapist Nancy helped me get through some of my most difficult years. Since then I have found a lot of stability in many areas of my life. I am grateful for this practice. If you call, you will always reach an actual human being and not a machine and they have always been helpful and kind.

Kara H.

called the office and Ashley is extremely rude! she refused to give me her last name when i asked. Every time I call this office, my appointment is either rescheduled or there is a problem. Everyone I speak to in this office is extremely rude and cannot get it together. This business is a joke. Kim is an amazing doctor.

NP

I have been seeing NP Matthew Peculis for nearly 4 years and he has been wonderful. The help he has provided has been incredible - he’s always patient and kind, never judgmental - and he put in so much effort to get me on the right medication so that I could be happy and productive in my life. The office staff is always friendly, whether on the phone or in person. I’ve also had past (life changing) interactions with David Stanford elsewhere, and was tremendously happy to bump into him in the waiting room recently. I highly recommend this place to anyone who needs help with their mental health.

Jules B.

I don’t know how what they’re doing is legal, but the front desk is a disaster many times I’ve called I leave voicemails I don’t hear back, EVER, but now I requested a prior authorization in march knowing insurance would be changing in April, my pharmacy and I have called about 4 times trying to resolve this and only have received attitude and “it could be today it could be months from now I have over 150 to do” as an answer which means I haven’t been able to pick up my prescription because they’re not well staffed. I’ve been a patient there for 5+ years and they’ll drop you if you miss ONE appointment but have absolutely no respect for their patients time or even in tone when speaking to them 10/10 don’t recommend.

Saud N.

Very rude and temperamental receptionist with the accent.
Treats patients very lowly. Very bad service!

First L.

I am a patient at Boston Health Care and i have to say, after all the years i've been a patient here i didnt want to complain about this but the FRONT DESK SECRETARY WITH THE ACCENT is the rudest woman i've ever spoken to in my entire life and she literally ruins my day everytime i have to call here to speak with someone. She is belittling, she cuts you off when you're in the midst of speaking, she doesnt say thank you or have a nice day, she has absolutely no manners whatsoever and shes been working here for so long. Why hasnt this woman been fired yet?! She acts like anything you ask her to do is wayyy too much to ask. I cant stand it anymore

Sam B.

At first I really liked this place. My friend recommended it to me at I thought everyone was nice. Sadly that was not the case fast forward to a few months ago and my doctor up and left the practice. I didn’t even found out until 2 WEEKS AFTER HE LEFT. When I called MYSELF to refill my meds since he had not. And the response I got was in a rude tone “Well we didn’t know either he left unexpectedly” okay I understand but if a doctor has been gone over 2 weeks you had plenty of time to let HIS PATIENTS KNOW! On top of that when I asked to refill my meds they said no wanted me to start with someone new. They made my new appointment for the end of the week just to call and tell me that wasn’t really an appointment time to change it on me. Needless to say I left but the front desk has always had issue. I just liked my doctor enough not to leave. But if your looking for a doctor I would say look somewhere else for better care.

Justin L.

Had a one hour session for a diagnosis, then was instructed by the doctor to get bloodwork and an EKG performed. After doing so and submitted all of the paperwork, the doctor and the paperwork admin ghosted me for an entire week.

When I admittedly called with a serious tone, I was told the admin fell and was between appointments. Multiple voicemails have gone unreturned, and whomever answered the phone last week was trying to force me to take a call with the doctor. I refused as it was a co-pay cash grab as the doctor did not prescribe nor update anything.

Today I received a letter in the mail that the doctor is dismissing me as a patient. He claims non-compliance with appointments (cancelled one) and rude to staff. I only explained my frustration to the staff, without namecalling, as their hold up was holding up my return to work date.

These people won't return your calls, they have excuses for delays, and the Doxy appointments are co-pay cash grabs.