Brookdale West Melbourne - Melbourne, Florida

Brookdale West Melbourne is a premier assisted living facility located at Address: 7199 Greenboro Dr, Melbourne, FL 32904. This establishment is dedicated to providing top-notch care and services to seniors, ensuring they have a comfortable and fulfilling retirement. With a phone number of 19536464, individuals can easily reach out to the staff for inquiries or concerns.

Visitors can explore more about Brookdale West Melbourne on their official website, which is easily accessible at brookdale.com. The website offers comprehensive information about the available services, amenities, and overall atmosphere of the facility.

Specializing in assisted living facility, home health care service, hospice, retirement community, retirement home, and senior citizen center, Brookdale West Melbourne caters to the diverse needs of its residents. The facility ensures that every individual is provided with personalized attention and support tailored to their unique requirements.

In addition to the exceptional services, Brookdale West Melbourne also boasts several points of interest that make it an ideal choice for seniors. The facility offers onsite services and ensures that the premises are equipped with a wheelchair accessible entrance and parking lot, promoting ease of access for all residents and visitors.

With a total of 11 reviews on Google My Business, Brookdale West Melbourne has received an average rating of 3.2/5. This feedback highlights the facility's commitment to providing quality care and services to its residents, while also indicating areas for potential improvement.

👍 Reviews of Brookdale West Melbourne

Alice S.

5/5

My mom has been a resident since May, 2020; Three months into the COVIC pandemic. In almost 4 years, I've yet to meet a member of the staff who wasn't pleasant, kind, professional and caring. No matter the situation or how busy they are, I've always been greeted with eye contact and a smile. *It's the little things that mean so much.......Recently my mom had a small stroke and was transferred to the hospital, then to a rehabilitation center for physical therapy before she is able to return to Brookdale. Last week I met with Coleen Hembrey, executive director, and Susan Randolph, Health and Welness Director to assure all the key people at all facilities were communicating. This has been a very stressful time and Coleen and Susan could not have been more caring and professsional. They went above and beyond to address all my concerns, even taking the time to evaluate my mom's room with me and provide insights to how we can maximize safety as well as comfort when she returns.
I highly recommend Brookdale West Melbourne to anyone considering an assisted living enviroment - as long as the local leadership stays the same!
Thank you,
Alice Spinelli Culbreth

Starry N.

1/5

The management there is just awful, one sided, hypocrites. The head boss down talks employees,no positive vibes,no smiles from the managers, nit picks at everything just to show she is in control when people have been there longer then her. 5 people quit in one month what does that tell you. Save you're self go somewhere else especially if you don't want the police around,they came 2x and nothing was done. Residents speak they are not happy either. A resident spoke and asked how can you be a head manager in a place like this when you are not even a nurse. Most places with management staff are usually an RN or LPN that have that experience. I don't know about other Brookdales this one is Greensboro dr. All I can say is good luck!

John M.

1/5

We had my father here for 4+ years before we moved him out. First, he was in the ALF, then we moved him to the Memory Care unit as he digressed. There have been lots of changes at Brookdale over the years and not for the better. Constant rotation of personnel is a big problem. Everyone tells you they thought someone else was doing the job. Housekeeping, laundry, basic care was all on the back burner because "someone else" was thought to be doing it. Some of the staff is very nice, but most are not attentive at all and too busy sitting on their butts looking at their phones. You'd be better-off finding another facility for your loved one.

PAULA D.

5/5

I am extremely happy with the care provided at the memory care unit at West Melbourne Brookdale. The staff is friendly and caring, the residents look clean and neat. There are occasional outings that residents are invited to. The building is designed to allow walking in the building as well as being able to enjoy a lovely garden area. Before choosing this facility I spoke to several marketing staff from other facilities but the video tour and phone call from Aly was enough to do one in-person tour to Brookdale as I was not interested in the other facilities. Additionally the nursing staff works closely with the medical providers ti insure residents are getting the care they require.

char H.

5/5

I could put my mother in any Assisted Living anywhere in the country. This one just feels like home. I like that it’s small and one story (no elevators/no stairs) but not too small. I like that the building is basically a square with wings of hallways so that everyone meets in the center at one eating area and the crafts and entertainment areas are also near the center. Also, there is a lovely open courtyard in the very center for the residents to go for sunshine and fresh air. Next to the courtyard, there is a wonderful glassed-in atrium where they do crafts that is protected from the elements but let’s the residents feel like they are outside. The staff is very responsive to our family’s needs. They are all very friendly and seem like extended family. The location is also very convenient; near a beach, a highway and 2 airports. A great place to come to visit with extended family. An added bonus is how well the state of a Florida handled the Covid crisis and how well and flexible the facility was to allowing family see their loved ones as soon as was possible, even if from across a table. That was priceless.

Louise S.

1/5

The food can’t possibly get any worse. The only good meal is breakfast. The rest of the time I wouldn’t feed to my dog. The people who work here are the kindest and most thoughtful. Should look someplace else they are too good and I don’t think they are appreciated enough.q

Gina S.

1/5

Horrible

Geoffrey M.

1/5

Nobody answers and their voice mailbox is full!