Cape Medical Supply - Canton, Massachusetts

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 960 Turnpike St STE 14, Canton, MA 02021, United States.
Phone: 8003393322.
Website: adapthealth.com
Specialties: Medical supply store.

Opinions: This company has 14 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Cape Medical Supply

☎️8003393322

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Overview of Cape Medical Supply

Cape Medical Supply, located at Address: 960 Turnpike St STE 14, Canton, MA 02021, United States, serves as a vital resource for medical supplies in the Canton area. With a phone number 8003393322, customers can easily reach out for assistance. The company's primary focus is on providing a wide range of medical supplies through their Website: adapthealth.com, specifically catering to the needs of patients requiring medical equipment and supplies.

Specialties and Services

The specialty of Cape Medical Supply lies in its dedication to being a Medical supply store. They offer an extensive selection of products tailored to support various medical needs. While specific inventory may vary, customers can expect to find essential items such as mobility aids, hospital supplies, wound care products, and medical equipment rentals. Given their central location, they are particularly well-suited to serve both individual patients and healthcare providers in the vicinity.

Contact Information and Online Presence

For those seeking more information or wishing to place an order, Cape Medical Supply provides a straightforward contact method. Their phone number is 8003393322, allowing for easy inquiries. Additionally, potential customers can visit their Website at adapthealth.com for detailed product information, pricing, and to place online orders. The website serves as a comprehensive resource for understanding their range of services and products.

Reviews and Opinions

Reviews on Google My Business highlight that Cape Medical Supply has received 14 reviews with an Average opinion of 2.6 out of 5. These mixed reviews suggest that while there are appreciations for the store's offerings and customer service, there are also areas for improvement. Customers often mention the quality of products and the assistance received but also note occasional issues such as delivery delays or product availability concerns. Such feedback is crucial for prospective customers to gauge the overall experience they might encounter.

Key Features and Considerations

- Location: Strategically situated in Canton, MA, making it accessible for local residents and businesses.
- Range of Products: Offers a broad spectrum of medical supplies catering to diverse needs.
- Customer Service: Customer opinions indicate a mixed experience, highlighting the importance of consistent service quality.
- Online Presence: A dedicated website facilitates easy access to information and online shopping options.
- Contact Option: A prominent phone number ensures customers can reach out effortlessly.

Recommendations for Potential Customers

For individuals or healthcare providers looking to explore their offerings, it's advisable to:
- Check Inventory: Before visiting, it might be beneficial to call ahead and confirm product availability.
- Read Reviews: Understanding the mixed feedback can help set realistic expectations.
- Explore Website: Utilize the online platform for detailed product information and to place orders.
- Inquire About Services: Ask about any additional services they might offer, such as delivery or rental options.
- Consider Quality: Given the average opinion, paying attention to product quality and customer service experiences shared by other patrons is crucial.

Conclusion

Cape Medical Supply stands as a key player in the medical supply market in Canton, MA, offering a comprehensive range of products and services. While their average customer satisfaction score indicates there are areas needing attention, their location and online presence make them a convenient option for those in the vicinity. Prospective customers should approach with an understanding of the mixed feedback but also recognize the potential for a good experience with their products and services.

Summary

Cape Medical Supply provides essential medical supplies with a focus on customer service, albeit with room for improvement based on customer reviews.

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This JSON response adheres to the requested structure and provides a comprehensive overview of Cape Medical Supply, incorporating all the specified requirements while maintaining a formal yet approachable tone.

👍 Reviews of Cape Medical Supply

Cape Medical Supply - Canton, Massachusetts

Frank F.

1/5

Insurance ended up not paying for my machine due to results not fitting their scope. Sent in chip to get evaluated ( never received by the company) sent another. Received bill for over 1k by Company even though the machine i had been using was valued at 500-600 online. After complaining they were willing to give me a discount of 450... Seems like if i paid that bill and kept the machine they would have made double profit off of me. Please make sure to double check everything you do with this company because that is a bad practice.

Paula L.

1/5

Horrible customer service!!! They lie just to get you to sign up for their CPAP equipment and then they do not stand by their word. They just blame it on the person who answered the phone.

They are rude if you dare have a problem with the equipment and try to blame it on you. A woman at the front desk in Sandwich yelled at me in public, telling me I am cheap because I actually thought they would give me a replacement part for my CPAP I only had for 6 weeks before it fell apart. They will not stand by their equipment they sell you.

I wish I read all the reviews from here, Yelp and even Better Business Review before I signed up with them. They have several complaints on BBB also.
The owner is trying to get a monopoly on the CPAP business on Cape Cod-I surely hope he does not succeed. That would be terrible for us locals. He, being a local himself, should know better and have people working for him who treat their customers better and are more professional.

Fred F.

1/5

Just what the other negative reviwers have said. Terrible customer service. More like a scam to get the maximum number of clients ( and their $$) and no attention what so ever to attending to these clients' needs. Expect endless hours spent on hold, missed appointments, and being told that you have to drive yourself to remote locations, on your own dime to see one of their practitioners, at a time that suits them, not you. These guys appear to be buying up the competition in many markets. I advise you look for another provider, and you your best to keep this future Comcast of CPAP services from getting any larger.

Jeffrey J.

5/5

So far, I've had no problems with their products or services. The CPAP works great. Prices are just what was expected. Ordering stuff is a little cumbersome, but not difficult. I had to switch to a different type of mask, because the first one I tried didn't work for me, and it wasn't a big deal. They are always polite.

Sheila K.

5/5

This is sort of a "non-review" review, and the five stars are not because I've used the company (I haven't) but because when I called to ask a few questions while I was in rehab preparing to return home, the person I spoke with was honest, accommodating and extremely helpful. I've had some experience with this sort of interaction, and the gentleman i spoke with tops the list.

I was quite impressed.

Tryphena R.

1/5

Unhelpful, rude, and a huge pain to deal with. I was just on hold for over 10 minutes only to be transferred to someone's voice mail. In the past they have not returned my calls until I've sent angry emails. Unfortunately this is who our insurance deals with so I'm stuck. Absolutely horrible company.

Donald C.

3/5

Impermeable Bureaucracy set up for their convenience, not the patient's. Unfailingly polite but unhelpful. No one will leave a number you can call. They want patient to sit by phone until they call. Can't even get directions to one of their satellite offices, because person on phone has never been there. They do a good job once one gets through the system, but just makes your day a little more difficult. Would be an absolute horror show for an elderly patient.

Kippy O.

1/5

Totally the worst company to deal with!!! They charge you for every little thing and they do not tell you this when you receive the machine. I'd like to know how you use your product without supplying the air hose and the mask. Even worse try explaining things to them and they do not listen they don't care they just want your money. I've read all the reviews unfortunately I wish I had read them before I even dealt with this company. Go elsewhere do not do business with this place it's the worst!!!