Carefield Castro Valley - Castro Valley, California

Carol C.

I was quite impressed with Carefield in Castro Valley. Parveen Singh, Senior Director, gave us an excellent personal tour for our large family of 9 on her day off. The place was clean, friendly staff (many have worked there for over a decade) and willing to accomodate a special diet needed for our family member.We ended up at a different senior living community where our loved one knew several residents. Still, I wanted to commend Carefield as I felt it was a wonderful "family" environment.

Cody S.

Finding a place that feels like home for your loved ones is never easy. We know our loved ones are getting excellent care by staff that has love and compassion for caring. From when you walk into the front door and are greeted, to smelling the good food in the hallways, the cleanliness, the entire team at Carefield does an incredible job to cater to the needs of your loved ones each and everyday. We couldn’t feel better about our decision and appreciate all of the staff at Carefield Living.

David D.

I cannot imagine a better place for my 85-year-old mother. Sixteen months ago my siblings and I moved her into Carefield Castro Valley. She was struggling with mild dementia that has slowly worsened. I live nearby and visit my mom 2-3 times a week. The attendants have been unfailingly kind and friendly with my mom, even when they have no idea that I am in the vicinity and can observe their actions. She is treated as a real person--with dignity and with gentleness and with sweetness. Carefield has been an immense blessing throughout my mom's care.

Randy H.

My parents moved to Eden Villa Assisted Living in May of 2014. I have found the facility to be well run and managed and the staff to be kind and caring and attentive to the needs of residents. The nursing staff does a good job of providing necessary medications, attending to the medical needs of the residents and advising us of any particular problems. The handyman is excellent at helping with whatever issues might arise, and the front desk receptionist is kind and helpful and does a very good job. The staff provides lots of activities and entertainment for the residents and very nice meals three times a day and snacks. The facility also regularly sponsors dining in parties on holidays and special events which are fun to attend. My sister and I have always felt welcome when visiting and the management and staff have always been responsive to our needs and requests. My father recently passed away and we are grateful for the kind and loving support the facility provided to him and to us. My mother continues to reside there and the management and staff have been wonderful in providing her the support and assistance she needs. I certainly recommend that you consider Eden Villa as an assisted living facility.

R L.

I recently tried to moved my 85 year old sister who is suffering from memory loss to this facility. Previously, I toured this care center and spoke with five current residences. How are they treated? Do they get enough to eat, and are the prepared meals good? All spoke of excellent treatment, and how nice the staff is. The food quality is excellent, and if anything, it's too much. Two residences told me that that have to ask for smaller portions. One residence told me the food was good most of the time with occasional so so meals.
The first time I tried to move my sister into this facility, she cancelled the contract after two days. Two weeks later, she wrote a check for the first month rent only to put a stop order on it the next day. My sister has a see/saw mind, and I believe that she is suffering from dementia. One minute she realizes she needs help, and the next hour she back to believing that she can live alone. It has been a long difficult emotional draining experiences for me trying to help her.

During all this time, the staff was excellent in their patience dealing with my crazy sister. We were finally able to move her in, and she immediately wanted out. She admitted that she was homesick. The staff explained that it takes around five weeks for dementia patients to adjust to their new surroundings. So far I am quite happy with this facility and the care that my sister is receiving. We shared a lunch meal the following day that was delicious. With food this good, I want to move myself in.

Kristy (sp), the greeting host when you first enter this facility has an excellent scent of humor and is very helpful.

Yours,

Roy Bostick

Darrah J.

Both my grandmothers were residents at "The Villa" in Castro Valley. Over the years, our family has witnessed The Villa go through many changes, and through ups and downs. The Villa is currently under the leadership of Parveen Singh, who has completely turned around the management and made The Villa a safe, wonderful, engaging place for the residents who live there and their families. The facility is clean and the residents are cared for appropriately. Parveen, as well as the lead RN Kathy, are incredible professionals who have improved The Villa to become the best I've seen it in over a decade. They are wonderful leaders in The Villa community and I am forever appreciative of them making my grandmother's last days as comfortable as possible. There are so many names that I am so grateful for. Parveen and Kathy, also Christie, MaryKay, Doreen, the list goes on. They provided, and continue to provide, compassionate, respectful care to her and to my family and I am forever grateful. I would not have recommended The Villa a few years ago, but with these improvements and changes in leadership and management, I would absolutely recommend The Villa now. Thank you all at The Villa.

Gregory M.

I've had mom there for 2.5 years and she loves it. I rarely see her in her room, she is always out and about either in the garden, kibitzintg with the front desk or taking part in an activity. That really wasn't the case when we first got her there and we have seen a marked improvement in her disposition since arriving at Eden Villa. Prior to Eden Villa she slept quite a bit because she said she was bored. I really appreciate the effort made to get her out of shell and interacting again.

Her room is always clean (and private) and the staff calls me when she runs out of personal items that aren't covered under pharmacy. I have quizzed the nursing staff several times about her meds and other care and they have always been on top of things everytime I checked.

I have always thought Eden was well organized and cheery, but lately I have noticed they are "plusing" the grounds with new paint, landscaping, wall art, etc. Love the extra effort! I read somewhere to watch what maintenance is doing (or not doing) to help assess whether or not to join a facility or to continue to stay. I have reported a couple of items to maintenance at Eden and one was taken care on the spot and the other by 11AM the next day. Thanks to Jack and his staff (they even fixed mom's cable) for taking care of all the details that matter most to mom's happiness.

Bill S.

Carefield is a special place. The wonderful way the whole staff cared for my mom and the family. The caregivers in memory care were loving and supportive in all mothers needs and wants. Thank you all Bill Shaver