Caremax - Buena Park, California

Introduction to Caremax

For individuals and healthcare providers seeking reliable medical equipment and supplies, Caremax stands as a premier resource. This organization, strategically located in Buena Park, California, has established itself as a trusted supplier within the medical industry. Caremax’s commitment to quality, accessibility, and customer service has garnered a commendable reputation, as evidenced by its consistently high customer ratings. They cater to a diverse clientele, ranging from home healthcare agencies and rehabilitation centers to individual patients requiring specialized equipment for daily living.

Location and Contact Information

Caremax’s physical address is 8271 Commonwealth Ave, Buena Park, CA 90621, United States. Clients can easily reach them via telephone at 7147392201. Their website, caremaxrm.com, provides a wealth of information regarding their product offerings, services, and company policies. The website is user-friendly and facilitates online ordering for convenience.

Specialties and Product Range

Caremax specializes in two primary areas: acting as a medical equipment supplier and operating as a medical supply store. Their inventory encompasses a broad spectrum of products essential for patient care and support. This includes but is not limited to:

• Wheelchairs: Featuring manual, powered, and transport wheelchairs to accommodate varying mobility needs.
• Hospital Beds: Offering adjustable hospital beds, including electric and manual models.
• Patient Lifts: Providing a range of patient lifts for safe and efficient transfer assistance.
• Bathroom Safety Equipment: Including grab bars, shower chairs, and raised toilet seats to enhance safety and independence.
• Mobility Aids: Such as walkers, canes, and crutches for individuals with limited mobility.
• Respiratory Therapy Equipment: Offering oxygen concentrators, nebulizers, and other respiratory devices.
• Home Healthcare Supplies: A comprehensive selection of dressings, bandages, and other essential supplies.

Accessibility Features

Caremax demonstrates a strong commitment to inclusivity by offering several accessibility features. The facility includes a wheelchair-accessible car park, ensuring convenient access for individuals using mobility devices. Furthermore, the wheelchair-accessible entrance provides seamless entry into the store. These features reflect a dedication to serving all clients with dignity and respect.

Customer Reviews and Reputation

Caremax’s reputation is reflected in its positive customer reviews. Currently, the company has 17 reviews on Google My Business, with an average rating of 4.1/5. These reviews consistently highlight the company’s knowledgeable staff, competitive pricing, and efficient service. Customers frequently commend the helpfulness of the staff in assisting them with selecting the right equipment and supplies for their specific needs. Here’s a summary of recurring themes from customer feedback:

• Excellent Customer Service: Many reviewers praise the staff’s willingness to assist and their expertise in product selection.
• Competitive Pricing: Customers appreciate the value offered by Caremax’s pricing compared to other suppliers.
• Wide Product Selection: Reviewers consistently note the extensive range of equipment and supplies available.
• Convenient Location: The Buena Park location is often cited as being easily accessible.

Additional Points of Interest

Beyond its core offerings, Caremax provides additional support to its clients. They offer consultation services to help individuals and healthcare professionals determine the most appropriate equipment for their needs. The company also maintains a streamlined ordering process, both online and in-store, ensuring a hassle-free experience. Their commitment to customer satisfaction is evident in their responsive customer support team. Caremax is more than just a supplier; they are a partner in ensuring the comfort, safety, and independence of their clients.

Conclusion

In conclusion, Caremax presents itself as a dependable and customer-focused provider of medical equipment and supplies. Its strategic location, comprehensive product range, accessibility features, and overwhelmingly positive customer reviews solidify its position as a valuable resource for individuals and healthcare professionals alike. For those seeking reliable and high-quality medical equipment, Caremax is undoubtedly a worthwhile option to consider. The commitment to providing a positive customer experience is at the heart of their operations and contributes significantly to their continued success.

👍 Reviews of Caremax

S H.

5/5

We have been using Caremax for quite a few years now. In my opinion, it is the best medical supplies company in Orange County. My adult child receives incontinence supplies, (under pads, pull-ups, gloves and mattress protectors) from caremax every month.
My favorite customer service representative is Anna Su. She is extremely helpful, kind, knowledgeable and fast acting. She has helped me with customizing my child 's monthly incontinence supply order, one that works well for her. I can't say enough good things about her because she has helped me out numerous times over the years.
I've had experience with other incontinence supply companies and there were always problems with them. Lack of communication rudeness and late deliveries. A real nightmare.
I haven't experienced anything like that with Caremax. As a parent I feel respected and cared for when it comes to my daughter's needs and dealing with Caremax. I highly recommend this company to anyone who need monthly incontinence supplies. I'm very happy with the service we have received and the friendliness of the customer service representatives, especially Anna Su.

jennifer L.

5/5

I have been using Caremax for more than a decade to order supplies for my mother. I had a great experience with the customer service staff and driver. They were very professional and helpful. I wanted to specifically thank one of their customer service representatives, Ana. She’s very friendly, understanding, and efficient when helping deliver orders on time and answering all our questions. You are THE BEST OF THE BEST!!! I wish I could give 10 stars on this review. I would highly recommend using Caremax Pharmacy.

Livingstone H. H. S. I.

5/5

I love working with Caremax.
They are quick to provide all DME supplies. I really enjoy working with caremax, especially with Alvin. I appreciate everyone working professionally, answering everything diligently, and solving any issues and delivering supplies in a timely manner.
I recommend them to all.

Steven T.

5/5

Caremax works really quick with DMEs as long as you have all proper documents needed. Lisa is Amazing, she walk you through, documents and
Even stepped up contacting Doctors office to expedite DME.

When I followed up she said that DME is set for delivery (wow!.)

I appreciate Lisa for helping me with the process and cutting off extra work load for me as a CM. Highly recommended AND awesome service!!! 🌟 🌟 🌟 🌟 🌟

Nancy L.

5/5

Always got my product early love them

briananddeanna A.

1/5

Because you can not give a ZERO !it has been 3 months for them to get the PROPER EQUIPMENT delivered to our house. My wife is help prisoner at the GORDON LANE nursing home .
and Caremax is getting some kind of sick joy , not having their staff order the supplies. The Owner will not talk with me ! The staff REFUSE to talk With me any longer! They can not get a Bed or a Ligt or Beside Commode in THREE MONTHS! I can get freight from CHINA in 21-24 days! They must use a SLOWER BOAT THAN ME!

Jo A.

1/5

Sad, when you are depending on a oxygen concentrator, which has been used for 5 weeks in our home. Twice the machine didn't work, red service lights and continuous alarm ringing. Lee in service department said there is nothing wrong, n we have 4 hours of oxygen in travel tank. BASICALLY he will charge us to come out, never said how much. I thought service light mean service machine, like a car warning light, it going to happen. POOR CUSTOMER SERVICE! I plan to let medicare know. SERVICE charges to 5 weeks used seem like a scam company planning on raking in the money on service charges.

Cheryl W.

2/5

My experience with Caremax has been horrible!!! I called them to let them know my mother had slid out of the chair because of the cushions...they sent someone out and he said I hadn't locked it proper...when I used the cushions again...out she slides!!! This time it burst the pressure ulcer on her heel.

The hoyer lift fell over twice landing on her head the first time...the second time I tried to catch it...tripped over it and fell and it landed on my mother's neck. I called them and let them know and they never called back...today I called and asked to speak to the owners about what had happened...they repeatedly told me the owners weren't in and they'd pass along the message...the owners would call if they had a minute.

I never spoke with the owners...I think its ABSOLUTELY HORRID they wouldn't care enough to call me back!!!

Also...when the guy was showing me how to use the hoyer lift...he had a cold and I had to wipe down everything he touched while he was here.