Clinical & Support Options - Pittsfield, Massachusetts

Jen R.

Like anywhere there are pros and cons. My Suboxone doctor is absolutely great. He is thorough, caring and makes things happen quickly. My therapist is also good, she checks up on me even between our appointments. But like everywhere else in the Pittsfield area I am striking out in the psychiatrist department. I have been hitting dead ends with being put back on my correct psych meds (I moved here a year ago). There is one medmy psychiatrist won't approve unless she has documentation. I pulled up the app on my phone to show her my prescription history with that medication. I also downloaded and emailed her my actual records. Signed a ROI in her office as well. She hasn't returned any of my calls or voicemails. And CSO keeps trying to obtain records from a previous provider of mine that never prescribed this medication (I hit walls with them as well). I have told CSO four times those are not the proper records and that my psychiatrist has all the info from the provider she can get that information from. It seems no matter how many times I tell them they just continue the records they already have and need. I've spent the day calling everyone in the area and there is either a long wait list or they don't prescribe medications. I don't know why I'm having such a difficult time. Washington state was a life saver when it came to mental health help. California and Massachusetts make it so difficult with little to no options. I can see why so many people are on illicit drugs in the area - it's probably so much easier and tempting to just self medicate!

Lois P.

My bf and I supposedly have therapists there, but when I call to make appointments for us, no one ever returns my calls. I’ve left messages with the woman that I’m told is my therapist, and I’ve left messages with her supervisor. No one returns my calls. I’ve left messages on behalf of my boyfriend, too, with a person that’s supposed to be his therapist, and he’s never gotten a call back, either.

alex C.

Ive been going to the Pittsfield CSO for nearly 5 years, and the environment is very professional. Sometimes as a patient you wont be assigned to a therapist or med provider that is a good match for you, but that is simply how things work in this field. Regina has been wonderful and my therapists have been very helpful.

T L.

I called yesterday (Thursda ) in regards to doing an intake I was told I would need to just come in and fill out the papers and that it was a first come first serve basis. The woman on the phone told me all this and so I decided to go there this morning (Friday). Drove all the way up there for the woman at the window to tell me they don't do that on Fridays. I explained I called and spoke with someone yesterday and that was never mentioned. She told me yes it was and that that is a part of their "sphele". I wrote down everything the woman on the phone said. NOT ONCE did she say no intakes on Friday I would've never drove out there for nothing and if I had made a mistake I would've been adult enough to apologize and admit it. The lady was rude and basically made it seem like I was lying about what I was told on the phone. Not looking forward to having to go back there.

Jess L.

I have the best therapist a person could ask for. I switched from the Brien center and CSO saved me. They got me on the right meds and I’ve been doing well since

James T.

Very very great place to seek help lots of caring people ready to go one-on-one help figure out the root of your problems .. always be r thank you. MUCH!!

J. G.

Vanessa A. (.