Contra Costa County - Martinez Health Center: Emergency Room - Martinez, California

Singh

I was just to your phone and nostril spray because my nose was bleeding. The management of this whole center was pretty much wild. There was no sequence of management of the staff people been waiting for there for like five hours. Our wait is three hours just to get an nostril spray and it was really a dumb idea. To wait it was not like they were just getting in and getting out the patient. They were just no management of the staff. receptionist Don’t know how long the weight . Then why he sitting over there. He tell me that there are different departments like I just ask him why there is a different department and when my line gonna serve. Overall experience was so bad because no management of staff. Doctor was always late for 20 minutes. Then same thing they’re gonna repeat the same thing which you’ve done with nurses are the receptionist you got blood pressure everything all allergies know it was total waste of time just to get a nostril spray. Overall, I would recommend you to get a Kaiser. It’s gonna be better than this.

Jamie Ayers

I enjoy it every time i went Great nurse's doctors and security..

Jaylyn Brendlen

Very impressed with this hospital. Very clean, well staffed, checking process was thorough yet efficient. I was nervous as I fear hospitals but they treated me with care, listened to my concerns and Ididn't feel like they were rushing me out cuz my issue wasn't that life threatening.

Brian Hope

I've had a lot of issues as of late. I think it could be a lot better my doctor retired and I can't get any help since then. It's extremely hard. Without going into my personal problems I've had a lot of issues with this Hospital and Contra Costa Health Services in general

Mateus Lima

My mother went there to the emergency room and they showed little to no care for her privacy. She went to the emergency room with a serious uterus infection and she was bleeding a lot. The staff asked my mother if she was rapped in front of all the other patients in the waiting room. This was gisgusting. The previous time I was at the emergency room the staff also violated the privacy of another patient in the waiting room.

Betzaida Villalobos

On Saturday, August 19, my mother went to the emergency room with covid. Over time, the headache, stomach, chest, and back pain worsened. My mother has hasma so it was hard for her to breathe, she had a high temperature and was vomiting, they left her in a room for an hour and a half supposedly waiting for a doctor who never showed up, with no signal I couldn't communicate with her from outside, my mom asked for tylenol or water and they ignored her, how can you deny someone a glass of water? my mom drank tap water throwing up in the bathroom she was in pain and none of the nurses could help her she ended up coming out and contacted me my mom almost passed out i had to take her to the hospital in berkeley what kind of ethics do these have nurses and doctors?

Alex Betlinski

Was instructed by my doctor to seek ER care and immediate IV antibiotics for an infection. I arrived and told the check in station this. I waited for 4 hours during which time the area swelled significantly and became numb. I relayed this to the staff and waited another half hour at which time an RN confirmed this was the correct coarse of treatment but wanted a doctor to look at it. It was over an hour later that the doctor finally came to my room looked at it and wasn't sure, he then asked if I had insurance which I confirmed and then he said oh it might be allergies and wanted to do blood tests. At this point I asked for a second opinion as I was very concerned about the necessity of the blood test, the increasing seriousness of my condition and the fact that doctor was going against what multiple other medical professionals had said so I left and went to another local emergency room where I was immediately admitted. The PA immediately agreed the original infection diagnosis was the case and that given the symptoms it was not allergies and that immediately provided antibiotics.

If you don't have to go here dont

Charles Conger

Well let's start how they will not help you with any pain management if you have work related issues now the only reason why they're getting this review is because they wanted me to say that I had a car accident and that's the only way I was gonna get treatment for my pain believe it or not the same doctors are still in there trying to run a sham again furthermore after I told him that I had an attorney and was advised to come here for pain management he refused and said by law that he did not have to do anything so therefore he broke the law by saying that he had the right to deny me treatment another doctor that's out for money because he knows that work related injuries get no future payout for treatment so therefore he didn't wanna do anything they say that medical cares they do not they say that Contra Costa County medical plan is helpful it is not they only care about money they only care about what they can get out of your body just like most doctors in this world it's all about the paycheck who cares how much pain you're in who cares what you're going through 100% honest truth that county is false and does not do anything even when they have clear signs of an MRI showing that I have pinched nerves throughout my back my shoulder my neck and they tell me personal injury when they know it's work related but the only way I can get treatment if I say that I had a car accident