Cooper Medical Supplies - Kelowna, British Columbia

Cooper Medical Supplies, located at Address: 1953 Baron Rd #101, Kelowna, BC V1X 6W2, is a well-known and established medical supply store in the region. They offer a wide range of medical supplies and equipment, making them a reliable choice for healthcare providers, hospitals, clinics, and individuals in need of medical equipment.

One of the key features of Cooper Medical Supplies is their commitment to providing excellent customer service. They offer delivery, in-store pickup, and in-store shopping options, making it easy for customers to access the medical supplies they need. Additionally, they provide onsite services and same-day delivery, ensuring that customers get their medical supplies quickly and efficiently.

The store is fully wheelchair-accessible, with a wheelchair-accessible entrance and parking lot, making it easy for people with mobility challenges to access their medical supplies. They accept various payment methods, including credit cards, debit cards, NFC mobile payments, and more.

Cooper Medical Supplies has received positive feedback from their customers, with 22 reviews on Google My Business and an average rating of 4.3/5. Customers have praised the store for their knowledgeable and friendly staff, as well as their wide selection of medical supplies.

Reviews of Cooper Medical Supplies

Dominic Christensen

5/5

Jasmine was incredibly patient and professional while dealing with an abrasive customer in front of me. She was cautious of the pain I was in while being fitted for a brace and made the process as quick as possible. If I do unfortunately need medical supplies again, this will be the place

Melissa “Melissa-Elizabeth”

5/5

COVID PROTOCOLS IN PLACE!
WEAR A MASK OR BUY ONE HERE!
BEST MASK I HAVE EVER BOUGHT HANDS DOWN! Measured from my nose to my chin to have the proper sizing! and its Great for 400 washes and DOES NOT FOG UP MY GLASSES! WOOHOO!

Kim Roberts

1/5

Amazing...my review of Cooper Medical was removed. Really curious as I guess they don't want people to know they are liars. Don't trust them...they will not do anything to assist you. Been going there for years to get compressions stocking and was told lie after lie by Katie. What is regretable is that I had to chase after any kind of answer instead of your company being proactive...I have found someone who is willing to help me. I was not even given the option to pick up the authorization so I could deliver it. I was just ignored until I EMAILED Katie...so no I am not happy. what would have solved the whole thing is if someone had COMMUNICATED that there was an issue on your side and then I would have been given a choice on how to proceed, instead I was IGNORED. Lost a customer and yes, I did feel this was my best option to get anyone's attention as no one felt the need to reach out to me.

Hector

1/5

Just ordered 5 cambridge masks,all are too big or too small. I've had issues before with these masks but never on all masks. Buyer beware!

Five Dimes

4/5

friendly, helpful staff ! would love to see more disability equipment products and the addition of service technicians esp. for manual and electric chairs. (even without a showroom full of display chairs, the value added to the community could be immense, as there are only two other such dealers in town).

Martin

5/5

Had a great experience here. During peak wildfires in the Okanagan these folks put their Cambridge filter masks ON SALE at 25% off to help people. Most other businesses would choose to profiteer in times of crisis. It's so good to see people with a moral compass. I can't recommend them highly enough.

Mr Mr

1/5

While the service from Bobby-Jo was cordial and professional. I couldn’t say the same for the receptionist. Being rude and flippant towards customers is not the way to earn and keep business. Local companies complain about consumers shopping on the internet instead of supporting local. Well, with attitudes like that, I don’t blame people. Customer service skills are what keep clientele, otherwise might as well shop online.

Pat Poulin

5/5

You, Carol and Staff, have gone beyond just being a fantastic medical store, for me. I moved here in 1981 from Ottawa, your name was given to me as a recommendation, assuring me I was being put in the capable hands of a respected person and company.
Little did I know, that the man, (Paul and Cooper Medical Supplies) would become a friendship, as well as a customer service.
Paul, you know the struggles I endured throughout the years, and I am forever grateful for you and Carol and Cooper Medical Supplies being there for me every step of the way.
I have enjoyed being a customer since 1981 and will continue to support Cooper Medical Supplies with my medical needs.
Thank you for your high quality of customer service and product.
Sincerely,
Pat Poulin