Daniel Driscoll - Neponset Health Center - Boston, Massachusetts

Lawrence B.

I am here to check to see why a needed prescription for my mother’s , who has COPD, nebulizer. I’ve been playing phone tag with them for 24 hours. Talked to a person 3 times yesterday and nothing. Someone called me back this morning at8:30am and said they would speak to the provider and call back. No call back in 10 hours. She talked to someone and was guaranteed that a prescription was sent. Nothing sent. I spoke to a pharmacist who checked the computer and verified nothing had been sent. And now I’m standing here trying to talk to someone and there is no one at the desk. The care and service at this unacceptable location has gone downhill since it became part of a corporate monstrosity. I am in the process of moving her care to a place where she will get that, care!!!

Kara B.

Extremely rude and inconsiderate, I travelled on the T for over an hour to get to my gynecology appointment, had to reschedule even though I called ahead to let them know I was running late twice. They never transferred me to the department to confirm anything. When I arrived they told me I needed to reschedule even though I was only 5-10 mins off from their 15 min grace period. Most places have a 30 min grace period. Told them I'd even wait for a different provider and was told "that doesn't work". Gynecologist I had there in the past is very condescending as well. Never coming here again, already considered changing over since I moved but after this I certainly won't be back.

Barbara T.

My experience has been exceptionally positive. I had the privilege of being treated by Dr. Richard Lubens, who demonstrated remarkable kindness and dedication. He generously invested time in my care and exhibited great patience. Additionally, during my visit to the Woman’s Health Consultation, I encountered an equally compassionate Registered Nurse Practitioner (RNP), whose name unfortunately escapes me. It surprises me that there are negative comments, as I have yet to encounter anyone who wasn’t kind to me. The lab technician was really nice too.

C.W R.

Been going here my entire life, literally no problem. Don’t understand the other reviews. They seem recent which would make sense because everyone is understaffed because of covid.

I was able to schedule 2 appointments one for blood and check up within a week prior. Everyone is nice fast and efficient.

If you communicate what you want you will get what you want, just like a barbershop.

Avelina C.

If i could give this place zero stars, i would. Where do i begin, I went in for my “physical” this past June, i put physical in quotation because they all did was take my weight and height, then the doctor left without giving a full examine. When leaving i had book an other physical with a complete different pcp.

Then, i had an appointment to get my mmr vaccine 2 months ago. they did NOT give me my mmr shot. they said it wasn’t in my notes. Which is weird bc that’s the only reason why i went. I later found out they canceled my 2nd dose appointment. I had previously informed them that i desperately need both doses due to the requirement of my job (i work with newborn/ infant). I called them to try and reschedule and they said i would need to wait until after september 25. Which i completely understand things happen and staff shortage. But this is completely neglectful.

Not to mention every time you call to reschedule they are utterly rude and disrespectful. I have never in my life have seen such an unorganized health care office. There has been more incidents with this office than i can count on my fingers.

Sirena S. S.

Front desk has no idea how to simply transfer a phone call to another office within their own practice. Refused to do it for me yesterday, then transferred me to the line in Hyannis. This took all of 45 mins of my time which was a complete waste since I was unable to get a message through to my own doctor. Last time I left a message with the general front desk it was never received. Love the doctor's there, but what a mess everything else has been.

Jamie B.

I know a lot of people have left bad reviews for Neponset Health Center, but I have to say I’ve had nothing but a fantastic experience at the Women’s Health Center. So far I have only visited the Women’s Health Center (I have not had other medical needs in the 2 years I’ve been a patient at NHS) but the nurses and staff are warm, compassionate, and professional. My midwife is Raquel Vargas Vila and she is fantastic. All the nurses at the Women’s Health Clinic are also great- I highly recommend Alison Foley in particular. They have a great team at NHC and have supported me through the pregnancy and delivery of my first child, numerous illnesses, and more!! I highly recommend the NHC Women’s Health Center!!

Tracie P.

I wanted to make an appointment to see my primary doctor , but she is not available by that time I want , so said said if I can see another doctor but they sent me to a nurse practitioner. I needed a prescription and after she met with me, she informed me that she was not able to write prescriptions and I would have to see my primary. Why waste my time and co pay if I couldn’t get my prescription written by a nurse practitioner. Then they said my meds might not be covered by insurance anyways and has side affect and if I wanted to see a dietitian instead. If it’s a prescription I need, then I don’t mind paying out of pocket. It’s my choice( they are not even give a chance ) What a waste of my day and money today!