David Scott Company - Franklin, Massachusetts

Address: 2 Master Dr, Franklin, MA 02038.
Phone: 5088753333.
Website: davidscottco.com
Specialties: Medical equipment manufacturer, Dental supply store, Equestrian store, Hospital equipment and supplies, Surgical products wholesaler.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of David Scott Company

David Scott Company 2 Master Dr, Franklin, MA 02038

⏰ Open Hours of David Scott Company

  • Monday: 8:30 AM–4:30 PM
  • Tuesday: 8:30 AM–4:30 PM
  • Wednesday: 8:30 AM–4:30 PM
  • Thursday: 8:30 AM–4:30 PM
  • Friday: 8:30 AM–4:30 PM
  • Saturday: Closed
  • Sunday: Closed

David Scott Company: A Comprehensive Overview

The David Scott Company, located at 2 Master Dr, Franklin, MA 02038, is a multifaceted business offering a diverse range of products and services. With a phone number of 5088753333 and a website at davidscottco.com, the company has established itself as a reliable supplier across several specialized sectors. It’s a company that truly understands the needs of its clients, reflecting in its commitment to customer satisfaction and a broad product catalog.

Specialties and Product Range

David Scott Company operates as a prominent medical equipment manufacturer, producing a variety of specialized items. They also function as a comprehensive dental supply store, providing dentists and dental professionals with the tools and materials they require. Furthermore, the company caters to the equestrian community, offering supplies and equipment for horse care and riding. A significant portion of their business revolves around hospital equipment and supplies, supplying essential items to healthcare facilities. Finally, they operate as a surgical products wholesaler, distributing high-quality surgical instruments and consumables to hospitals and clinics nationwide. This diverse portfolio allows them to serve a wide array of industries and clients, demonstrating adaptability and a deep understanding of specialized needs.

Location and Facilities

The company’s physical address at 2 Master Dr, Franklin, MA 02038, positions them strategically within Massachusetts. They boast a range of convenient facilities to support their operations and customer experience. These include a wheelchair accessible entrance, ensuring inclusivity and accessibility for all visitors. A dedicated wheelchair accessible parking lot further reinforces this commitment to accessibility. Customers can transact using a variety of payment methods, including debit cards and credit cards, reflecting a modern and customer-friendly approach. Added convenience is provided through a free parking lot and ample on-site parking, simplifying the shopping experience.

Customer Service and Reputation

Customer feedback consistently highlights the exceptional service provided by David Scott Company. Observations suggest a strong emphasis on responsiveness and a dedication to resolving client concerns. The company's commitment to customer satisfaction is evident in their willingness to replace lost shipments, as exemplified by an instance where a customer’s order was misplaced, and the company promptly sent a replacement at no cost. This demonstrates a proactive and considerate approach to handling issues, building trust and loyalty among customers. The business has received 4 reviews on Google My Business, all with an average rating of 5/5, indicating overwhelmingly positive experiences from their clientele. The strong positive sentiment is further underscored by comments reflecting a high level of appreciation for their customer service and product quality. The dedication to resolving issues swiftly and efficiently is a recurring theme in the feedback, showcasing a genuine commitment to building long-term relationships with customers.

Key Features and Benefits

  • Extensive Product Range: Catering to diverse sectors including healthcare, dentistry, and equestrian pursuits.
  • Reliable Supply Chain: Ensuring consistent availability of critical equipment and supplies.
  • Customer-Centric Approach: Demonstrated through proactive issue resolution and a commitment to customer satisfaction.
  • Accessibility Features: Providing a welcoming and inclusive environment for all visitors.
  • Convenient Location and Facilities: Offering easy access and ample parking.

David Scott Company’s success can be attributed to a combination of factors: a carefully curated product selection, a dedication to operational efficiency, and a genuine commitment to customer service. The company’s ability to address the specific needs of various industries, coupled with its accessibility features and convenient location, positions it as a valuable partner for businesses and individuals alike. The consistently positive reviews serve as a testament to the quality of their products and the professionalism of their team. They are more than just a supplier; they are a reliable resource for all their customers’ needs.

👍 Reviews of David Scott Company

David Scott Company - Franklin, Massachusetts
Larry H.
5/5

Purchased a gel pad from David Scott Co. and USPS claimed delivered, but the package was never received. The kind folks at David Scott Co. sent another package free of charge to replace the lost package. Their customer service is TOP NOTCH and is the milestone we use for identifying great companies. Will do business with again! The blue diamond gel pad product purchased (cat#BD2640m) is great quality, can be used in many many applications (will be used in a kayak in this case).

David Scott Company - Franklin, Massachusetts
Bret H.
5/5

David Scott Company provides excellent repair services and excellent quality in all of their products that they represent

David Scott Company - Franklin, Massachusetts
Brad S.
5/5

Great company with quality products. They are always quick to respond and very willing to help out. Highly recommend them!

David Scott Company - Franklin, Massachusetts
Wade T.
5/5

Great experience working with them to get the correct products we needed. Fantastic customer service.

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