Dignity Health Woodland Clinic - Urgent Care - Woodland, California

Shawn H. (.

I've had to go here for urgent care a couple of times over the years and I will say the doctors there during these times have great bedside manners. They are down to earth and treat you like a human. The in my experience with doctors they seem to forget that the people coming in need to hear things in plain English. These folks here will speak to you in lamens terms so you dont get lost in the medical jargon. They are professional yet understand of everyone's situation. I would recomend this place if needing urgent care after hours.

Ben H.

How about being true professionals and listing the correct hours of operation on a widely use platform like GOOGLE? Maybe it wouldn’t inconvenience or confuse the patients you’re supposedly trying to help

Athena B.

I got turned away by the lady at the front desk because dignity isn’t my “assigned doctor” even though I have medi-cal. I came here for an urgent care visit not a primary care visit. I thought anyone could be seen at urgent care? ESPECIALLY with insurance!

malena R.

Dear Patrick Newton,

I am writing to express my concern regarding my recent visit to urgent care. My daughter and I arrived at 7:00 PM and were last seen at the facility. At approximately 7:50 PM, I asked Franchesca how long it would be before we were seen, and she informed me that we would be next. However, I noticed that multiple walk-in patients who arrived after me were seen before us.

When I inquired about this, Franchesca stated that those patients had arrived before me, which was not accurate. Additionally, she rolled her eyes at me, which I found to be unprofessional and dismissive. At 7:50 PM, another walk-in patient arrived and was seen before us as well.

As a front office employee at Woodland Health Care, Franchesca’s role is crucial in ensuring fairness, accuracy, and professionalism, especially when dealing with sick patients. Proper documentation and patient prioritization are essential in a healthcare setting.

I hope you will take this matter seriously and implement the necessary changes and training to prevent this from happening to others in the future.

Thank you for your time and attention.

tim B.

Always friendly. Took about three hours from start to finish . Doctor even called me herself with follow up. No complaints.

Helen B.

Our GP has cancelled so many appointments and we our so frustrated with the Clinic. When we began using this clinic 40+ years ago, it was the premier facility in Northern CA. Patients came from Redding to be seen here! Urgent Care is not to relieve the ER, as they have no on-site services other than colds, flu or minimal care which in most cases is not urgent care. We will now go straight to ER. There are specialty departments that function flawlessly, however, seeing a doctor to get the referral to a specialty department is a long drawn out process taking months of patience! And the Advocacy line is a perfunctory option without any results. This is a sad state of affairs. We will be calling our insurance for options close by.

The T. U.

Wow, took my daughter to get a quick digital block and fix her ingrown toenail, but after waiting for over an hour, we left. What a strange practice. Will not return.

Maryam Y.

The worst clinic ever. You wait in the room forever without reason . How long should I wait!! Answer: sorry we don’t know!!!!!