Direct Supply - Milwaukee, Wisconsin

Lululemon

This company is everything that is wrong with America...a glorified middleman that produces and contributes nothing other than marking up goods and services which you can find in your local area working with local vendors to help keep your costs down. I heard from many in the area the CEO is reminiscent of Jon Jones.

What a joke ....for shame

Dmitry G.

Very poor customer service: ordered an item on their website - cumbersome and takes repeated efforts to enter the information. Finally succeeded with placing the order with shipping promised in one day. A couple of days later, the order appeared as cancelled on their website w/o any explanation or attempt to contact me. After calling them, someone got in touch and took the credit card information again, with shipping still promised in one day. Credit card quickly charged but five days later order again appeared as “cancelled” on the website - no attempt to contact me and the salesperson (Kassie) does not respond to phone calls or emails. Would never purchase from them again.

UPDATE: more than two weeks later still nothing refunded to a credit card - disputing through the credit card company now.

Susan H.

It took a little time to get everything worked but you all were kind and helpful. Lacey and Stephanie thanks for assisting me. My new wheelchair is perfect. Everyone at Direct Supply were great in solving my problem. Thanks so much. Susan Hastings

Nicole Y.

I thought of recommending this company to my friends and family, especially now since you can’t find toilet tissue in the stores, but I’m glad I didn’t because their unprofessionalism at such a time is unfortunate. I placed an order, after refreshing several times to be sure the product was available, then I called after two days and I was told by Kassie Kochan
Account Specialist that the product wasn’t available until July, therefore, she put a cancellation request in and I placed a verbal order with her for a similar product. I received an email the following day stating that they were unable to cancel the order due to it being shipped out already. Kassie Kochan, the Account Specialist was the one who told me the product was no longer available, but it shipped out. I am displeased because I was charged for 2 seprate products. I requested a refund and I am now waiting for the refund confirmation.

Dr L.

Not sure how this place is still in business with super inflated prices on easily retrievable items. Also offers a program called TELS that cost $75 a month that is absolutely worthless to anybody using it. This company is legitimately a scam.

Mike L.

Companies like yours are rare today in America! You all are something special!!!

Robert S.

Went with my brother nice place to shop for the did it yourselfers

Howard G.

Great location for holding events and other activities for large groups.