East Bay Post-Acute Healthcare Center - Castro Valley, California

East Bay Post-Acute Healthcare Center: A Comprehensive Overview

Located at 20259 Lake Chabot Rd, Castro Valley, CA 94546, United States, the East Bay Post-Acute Healthcare Center stands out as a reputable nursing home facility in the East Bay region of the San Francisco Bay Area. With a contact number 510-351-3700, this center is easily accessible for anyone seeking quality post-acute healthcare services.

For those interested in exploring more, the website eastbaypostacute.com offers a wealth of information about their services, facilities, and patient care. It's worth noting that the center is wheelchair-accessible, featuring a car park and an entrance that accommodates wheelchairs, ensuring that all patients and visitors can navigate the facility comfortably.

When considering a nursing home like East Bay Post-Acute Healthcare Center, it's crucial to look beyond just the basic amenities. This facility has garnered 42 reviews on Google My Business, indicating a level of engagement with patient feedback. The average opinion of 3.8 out of 5 stars suggests a decent level of satisfaction among patients and their families. This rating, while not perfect, hints at a service that meets most needs while possibly leaving room for improvement in areas such as care quality or staff attentiveness.

One of the key specialties of this center is providing comprehensive post-acute healthcare, which includes rehabilitation and recovery services for patients transitioning from acute care settings. This focus on rehabilitation makes it an ideal choice for those needing specialized care after hospital stays or other acute treatments.

For prospective residents or visitors, it's important to consider the wheelchair accessibility of the center, which is a significant factor for many families and individuals. The Center's commitment to accessibility showcases their dedication to serving all members of the community.

👍 Reviews of East Bay Post-Acute Healthcare Center

Michael C.

1/5

I’m in this facility right now. This is a horrible place. Do not come here. The staff is not helpful. The nurses are untrained. They let their patients starve. They are upset when they have to do anything with the patient. I came here because I have a pressure sore that needs to heal. The doctor told them that I’m supposed to be on a high protein diet. They ignored the doctors instructions and fed me what could be described as prison food. If you miss food they offer a sandwich on white bread. The nurses are late giving out meds. I constantly hear other patients complaining from their rooms. Terrible service, terrible bedside care.

Jasmine T.

5/5

My grandmother stayed here after her hospitalization and we had a great experience here. The nurses were very helpful and caring. My grandmother felt like they genuinely wanted her to get better. Along with this, the admissions leader, Antisha made the process so smooth and we had a pleasant experience working with her and her team. 🙂

jinal G.

5/5

When I entered the building, I was greeted by friendly staff members. The facility looks clean and well-maintained, and I could tell that great care was taken to ensure the comfort and safety of the residents. Highly recommend this Skilled Nursing Facility if you or your loved ones need good nursing and rehab services.

Jack B.

5/5

well I can only speak for myself what I experienced! Cleanliness was fine, the food was pretty good and most of the staff was pleasant. I must add there was 3 carepeople that were more than great. Firsr was DianaRose, then Angelica and Erica. They were absolutely Stellar in their concerns, Johnny on the spot when the call button was pushed and extremely careful and gentle when changing my"diaper", My condition was my broken and dislocated hip which if not treated with care was extremely painful. The others didn't seem to understand how painful my hip was, Remember, they deserve a raise or award of some kind! Don't be afraid to come here.

Cora M.

4/5

I’m staying here currently, the nursing staff here are fantastic. Some CNA’s can use a refresher course in school on how to treat patients and take care of them. But other than that it has been very pleasant here. There were some issues with my insulin, but was resolved. They are now helping me find a place to live. So my stay now now has been very pleasant.

ruby H.

5/5

My Mom has been here for close to 8 months now and my sister and I are very impressed about the care-giving our mother is receiving. We recently met the new administrator, Shane, and while he is young, it's very apparent that the way he conducts things shows how serious he takes the position. He works hard to make sure all the patients here are satisfied and happy. We love how hard the nursing team works to make sure they communicate with us and that our mother receives the best care. Everything here has dramatically improved and I hope people come and give this place a chance and take a look at what they do here!

Michael D.

1/5

This place is a toilet. If you have private insurance, do not come here. If you are workers compensation being paid by the State, you are hosed. Places like this live off State money. 40 minutes to respond to red button from bed. CNA shows up and says, "I am on break get to you later". Supervisor dose not bother to say hello or give any paperwork. My dinner was a Tuna sandwich from the day before and kool aid. The breakfast was 1 pancake, and something that resembles very watery gruel. See attached. Needless to say, still have not eaten since i have been here.The immediate staff is hard working and polite. The management is intimidating (Amy)and does not want you to think for yourself. Thier only interest is the long game from the State not what is on your best interests. Self reliance is frowned upon here.

Jinliu S.

5/5

I want to give Five star to the facility and nurses/ CNA because of good service and wonderful nurses especially Nurse Elizabeth C. because she is patient and very professional. I like this place and will recommend for family and friends. thank you so much.