Express Medical Equipment Inc - Hillside, New Jersey

Express Medical Equipment Inc - Your Trusted Medical Supply Store

Express Medical Equipment Inc is a well-established medical supply store located at 140 Hillside Ave, Hillside, NJ 07205. The store has been serving the community for many years, providing top-quality medical equipment and supplies to meet the diverse needs of its customers. With a dedicated team of professionals, Express Medical Equipment Inc is committed to delivering exceptional service and ensuring that customers receive the right equipment and supplies for their specific requirements.

The store specializes in a wide range of medical supplies, including wheelchairs, mobility aids, respiratory equipment, and incontinence products. They also offer a variety of home medical equipment, such as hospital beds, lift chairs, and shower chairs. Express Medical Equipment Inc prides itself on its knowledgeable and friendly staff, who are always ready to assist customers in finding the perfect solution for their needs.

In addition to their extensive product selection, Express Medical Equipment Inc offers convenient delivery services, making it easy for customers to receive their orders directly to their doorsteps. The store also provides wheelchair-accessible parking lot for added convenience. Customers can pay using various credit cards for added flexibility.

With a strong focus on customer satisfaction, Express Medical Equipment Inc has received mixed reviews on Google My Business, with an average rating of 1.5/5 based on 15 reviews. Some customers appreciate the store's wide range of products and helpful staff, while others have expressed concerns about the quality and availability of certain items.

Overall, Express Medical Equipment Inc remains a popular choice for those in need of medical supplies and equipment in the Hillside, NJ area. With their convenient location, diverse product offerings, and commitment to customer service, the store continues to serve the community's healthcare needs.

👍 Reviews of Express Medical Equipment Inc

Lakisha S.

1/5

This company is very unprofessional, I don't understand how you order something from the facility and when it's time to order again, you have to keep repeating your stuff over and over again. But quick to charge your insurance. This place need to do better or update your system for your customers.

Franny L.

1/5

I wish I could give ZERO stars. I don’t understand how this company is still in business with their rude staff and rude management that are disrespectful. First I explained how the nasal pillow is causing SORES in my nose. I have to pay to have a new mask shipped, and pay to ship my old one back. Or I can drive an hour away to do the exchange. Mind you I have health insurance . I also explained how I used the mask with Covid and didn’t think it was appropriate that they take it back but she didn’t care. The woman on the phone was rude and the supervisor Nillette was even ruder. I don’t know who they think their talking too cause I can go buy a machine outright right now lol. They can come get their machine. I’d rather buy a whole machine for $2000 than give them $8 for shipping. Rudest people I have ever dealt with. Seems like all their reviews show how rude they are. Wonder if the owners even know it. Literally have sores in both nostrils and she is saying that doesn’t qualify for a defective equipment. Maybe I should contact the manufacturer

Lance B.

2/5

Really bad first line customer representative. Her English was terrible and I couldn't get her to understand the issue (which was really simple!) Luckily supervisor I requested came on and we resolved things immediately. I understand help is hard to find, but to put someone on the first line phone who can barely speak English is a bad management decision.

Kristina V.

1/5

By far the MOST unprofessional experience of my life. The "supervisor" is the absolute rudest! I do not know how they are in business. I was told they would move on to the next patient because I wasn't available to accept a delivery in 2 hours! Not other options given. If I could give no stars I would.

Tina H.

1/5

The worse customer service ever!! How do you not have enough oxygen inventory for your customers needs.
I needed my tanks replaced because the concentrator broke @2am and they don't have an emergency service, had to wait until 9am. I am on oxygen 24/7 and this is week 2 and they STILL haven't replaced my empty tank. BEWARE!!
SN: I GAVE 2 STARS FOR THE DELIVERY GUY!!
UPDATE: DID I MENTION, NEVER USE THIS COMPANY!! EVERY WEEK I'VE BEEN TOLD SOMETHING DIFFERENT AND NOW I'M CONFINED TO MY HOUSE BECAUSE OF NO DELIVERY OF OXYGEN. THANKS EXPRESS FOR MY LIFE MORE IMPOSSIBLE TO BREATHE.

Ky K.

1/5

I have a warranty for myself turning mattress and Instead of being professional and following through with it they literally blocked my number every Tryme I try to contact them, very unprofessional and if you don’t believe me I have screenshots of these pieces of craps. Run for away from this company for your own sanity trust me kyneilen@ Gmail.com

Santos N.

1/5

Customer service needs to learn how to speak to people. I'm not her relative. Needs alot of customer relations so that they can learn to speak interact.

Lovely L.

1/5

Rude RUDE unprofessional staff until they need something from you. Then their tone changes...